Microsoft Surface 2 and Microsoft Surface Pro 2 are both affected by overheating and dim screens

Microsoft Surface 2 and Microsoft Surface Pro 2 are both affected by overheating and dim screens
Both new Microsoft Surface tablets are suffering through the same problem. Some units of the Microsoft Surface 2 and the Microsoft Surface Pro 2 are running into issues with overheating.This results in the screen on the affected tablet dimming to the point where the device cannot be used. Apparently, the new Surface tablets run hot when the user is playing games or while multitasking.

A Microsoft spokesman says that the company is aware of the problem and is working on a update that will prevent the dimming from taking place. Until the update is sent out, you can let an overheated device cool down for a minute or two and according to the spokesman, the screen will return to the previous brightness level.

Microsoft has been marketing the Surface 2 as a tool for multitasking, so to have multitasking set off this behavior is not a good sign, especially after the company wrote down $900 million in Microsoft Surface RT inventory for its fiscal fourth quarter.

source: TheRegister

Related phones

Surface 2
  • Display 10.6 inches
    1080 x 1920 pixels
  • Camera 5 MP (Single camera)
    3.5 MP front
  • Hardware NVIDIA Tegra 4
    2GB RAM
  • Storage 32GB, microSDXC
  • OS Windows RT 8.1
Surface Pro 2
  • Display 10.6 inches
    1080 x 1920 pixels
  • Camera (Single camera)
    front
  • Hardware Intel Core i5
    8GB RAM
  • Storage 64GB, microSDXC
  • OS Windows 8.1 Pro

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