Microsoft Surface 2 and Microsoft Surface Pro 2 are both affected by overheating and dim screens
posted by Alan F. / Nov 28, 2013, 2:35 PM
A Microsoft spokesman says that the company is aware of the problem and is working on a update that will prevent the dimming from taking place. Until the update is sent out, you can let an overheated device cool down for a minute or two and according to the spokesman, the screen will return to the previous brightness level.
Microsoft has been marketing the Surface 2 as a tool for multitasking, so to have multitasking set off this behavior is not a good sign, especially after the company wrote down $900 million in Microsoft Surface RT inventory for its fiscal fourth quarter.
- Display 10.6" 1920 x 1080 pixels
- Camera 5 MP / 3.5 MP front
- Processor NVIDIA Tegra 4, Quad-core, 1700 MHz
- Storage 32 GB
Posts: 1092; Member since: May 07, 2012
Hopefully a fix comes soon, I was seriously considering this tablet.
posted on Nov 28, 2013, 2:45 PM 4
Posts: 6794; Member since: Mar 29, 2012
I suggest you take note of surface thickness and their power adapter if mobility is important to you.
posted on Nov 28, 2013, 8:01 PM 0
Posts: 4062; Member since: Jul 23, 2013
Asus tablets are the only ones that come with a keyboard (the transformer type) if you are looking for serious typing ability. The keyboard is good and has added benefits as well. Most of the cover based keyboard units aren't great for extended typing since the keys feel mushy and what not. They can be used though if you are willing to put up with it or aren't going to typing essays on them. I think the iPad has that kind of cover. Aside from that you could go macbook air or some other thin laptop.
posted on Nov 28, 2013, 9:38 PM 1
Posts: 87; Member since: Sep 26, 2013
Bad for business
posted on Nov 28, 2013, 2:49 PM 0
Posts: 6023; Member since: Dec 30, 2010
Extremely funny considering MS doing the "I'm better than you" ads aimed at the iPad and Samsung tablets... You reap what you sow....
posted on Nov 28, 2013, 2:50 PM 10
Posts: 1; Member since: Nov 30, 2013
Please. Surface Pro 2 runs steam games, even some AAA games in low res and settings, and full Windows programs. iPad Air runs Candy Crush. Guess which one runs hotter.
posted on Nov 30, 2013, 12:51 AM 0
Posts: 70; Member since: Jul 24, 2012
AM not suprised the Windows operatings system and the cooling mechanism is NEVER AS RESPONSIVE AS THAT OF A MACbook pro laptop or any Apple device....FYI GUYS am not really an APPLE FAN BOY...but TRUTH BE TOLD....
posted on Nov 28, 2013, 2:54 PM 1
Posts: 15; Member since: Sep 26, 2013
um no....2 of my friends got the MBP....just on 3 months of usage, both MBPs overheated and keyboard and touchpad would no longer work, still under warranty they got them serviced ... both users were gamers and we all came to one conclusion ... MacBook Pro is NOT suitable for gaming
posted on Nov 28, 2013, 5:34 PM 5
Posts: 13; Member since: Oct 26, 2013
Yes, it is some units. I have both a Pro and a Pro 2 and the Pro 2 is noticeably cooler than the first generation running the same tasks. Not the mention the display is brighter and more colorful. Who knows how many units are affected; however mine and the few we have at work are running great and much cooler than the first generation.
posted on Nov 28, 2013, 3:45 PM 3
Posts: 13; Member since: Jun 13, 2011
I agree with VLaRueC, my surface 2 has never had a "heating issue". This article makes it seem like the casing gets so hot it burns your hand. Any laptop, phone, or anything i've had warms up as a result of labor intensive apps, games, and video streaming. For a site that deals exclusively with these products, I think it's funny that they make a big deal out of it. It makes a consumer like me say...has phonearena ever used a tablet or phone before?
posted on Nov 28, 2013, 7:43 PM 1
Posts: 6023; Member since: Dec 30, 2010
For the last 2 posters saying BS: "Both new Microsoft Surface tablets are suffering through the same problem. Some units of the Microsoft Surface 2 and the Microsoft Surface Pro 2 are running into issues with overheating.This results in the screen on the affected tablet dimming to the point where the device cannot be used. Apparently, the new Surface tablets run hot when the user is playing games or while multitasking." "Surface devices may dim the screen as thermal temperatures rise from extended, high CPU intensive activities - like gaming." The screen dims when temperature rise. Motorola phones had this feature a few years back. Its not just about overheating, the screen dims in an attempt to cool down. Its in the article...
posted on Nov 28, 2013, 9:50 PM 1
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