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Verizon & several international carriers say Carrier IQ software is not on any of their phones

Posted: , by Scott H.

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Verizon & several international carriers say Carrier IQ software is not on any of their phones
Well, well, well, it appears Verizon gets to take the pro-consumer high ground here. Jeffrey Nelson, part of Verizon’s corporate communications team, tweeted confirmation that none of Verizon’s phones have the controversial software installed. Several international carriers have also indicated they don’t install Carrier IQ software, including Rogers, Telus, Bell, Fido, Virgin, and Videotron.

Consumer groups became concerned the last few weeks as the extent of the information that can be tracked became evident. The software, which comes pre-installed on many Android, BlackBerry, and iOS devices, is intended to supply analytics to carriers so they can keep track of network traffic. Unfortunately, the software tracks keystrokes, text messages, phone logs, applications in use, user location, etc.

Carrier IQ has confirmed that their 1984-esque software is on 141 million phones, but it turns out that not all carriers are involved, and the networks that don't make use of it are quickly pleading their case. Given the growing scandal around this, it will probably be something of a marketing point in favor of the carriers that don’t use the software.

What do you guys think? Anyone have their feelings changed about their carrier one way or another over this?

sources: mobilesyrup, Twitter via The Verge

25 Comments
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posted on 01 Dec 2011, 15:28 3

1. networkdood (Posts: 6326; Member since: 31 Mar 2010)


yep, not on my RAZR....

posted on 01 Dec 2011, 15:30 5

2. mozes316 (Posts: 142; Member since: 30 Sep 2011)


Not on my Incredible, Incredible 2, Thunderbolt, Trophy, Droid 2, Droid X, Droid Charge or on my future Nexus... :P

posted on 01 Dec 2011, 15:33

3. networkdood (Posts: 6326; Member since: 31 Mar 2010)


lol....nice collection of phones.

posted on 01 Dec 2011, 16:02 1

7. crankyd00d (Posts: 191; Member since: 17 Oct 2011)


Nice haha. Somebody likes his Verizon :-)

posted on 01 Dec 2011, 17:50

10. Synack (Posts: 669; Member since: 05 Jul 2011)


Def won't be on my GNex, it's gonna get wiped super clean.

posted on 01 Dec 2011, 20:35 2

13. The_Miz (Posts: 1496; Member since: 06 Apr 2011)


The fact that youve gone through a lot of android phones is funny.

posted on 01 Dec 2011, 23:09 2

17. BattleBrat (Posts: 1175; Member since: 26 Oct 2011)


Yeah, I know, having options sucks doesn't it?
Glad my RAZR doesn't have this Carrier IQ stuff.

posted on 01 Dec 2011, 23:17 1

18. networkdood (Posts: 6326; Member since: 31 Mar 2010)


Some people do buy phones at full price - I could afford to until i started to raise a family.

posted on 01 Dec 2011, 23:41 1

19. BattleBrat (Posts: 1175; Member since: 26 Oct 2011)


I'm in the same boat, the RAZR replaced my DROID 1,I used my upgrade. I MIGHT buy the Iphone 5 off contract, but I gotta see it first. But generally, 600 for a phone? I'd usually rather spend 300-400 for an android MP3 player (Cowon D3 Plenue, Sony Walkman when they release an Android version, Samsung Galaxy mp3 player) or an Ipod Touch.

posted on 02 Dec 2011, 01:10

21. The_Miz (Posts: 1496; Member since: 06 Apr 2011)


I can buy any phone I want, full price. But instead, I choose an iPhone. I can resell it and only pay maybe a $100-$200 for the next one.

Can't do that with Android.

posted on 02 Dec 2011, 01:09 1

20. The_Miz (Posts: 1496; Member since: 06 Apr 2011)


Yup, having options to get a phone that'll lose support in six months must be fun.

posted on 02 Dec 2011, 05:29 2

22. BattleBrat (Posts: 1175; Member since: 26 Oct 2011)


I just got an update for my droid 1, I'm afraid your argument doesn't hold water.
And options are what Android is all about.
Show me 12 Iphones, I will give you the same ugly icons arranged differently with different backgrounds, but the apps keep me coming back.
Show me 12 Android phones, and I will show you 12 completely different setups, and the apps are coming.

posted on 02 Dec 2011, 05:41 1

23. BattleBrat (Posts: 1175; Member since: 26 Oct 2011)


Keep in mind, I like apple, but I feel they need to shake it up

posted on 02 Dec 2011, 07:58 1

24. InspectorGadget80 (Posts: 6736; Member since: 26 Mar 2011)


This is NOT BOUT THE IPHONE. And the iphone too have built it software that tracks you also

posted on 01 Dec 2011, 15:35 1

4. Gawain (Posts: 375; Member since: 15 Apr 2010)


Hey PhoneArena, I think you mean "1984-esque". As in the book "1984". Just sayin' ;-P

posted on 01 Dec 2011, 15:37 3

5. Vzw_employee (Posts: 42; Member since: 01 Sep 2011)


I don't think that Verizon would admit using this software, but we all know that every carrier out there does keep records of text messages and calls, and not only the number that you are texting to, but the actual text as well, and we all know that Verizon doesn't give a crap about personal information , I mean we all remember what happen few years ago with Verizon and the feds. don't we? this type of news should not be a surprise the Patriot Act killed the sense of liberty in America

posted on 01 Dec 2011, 15:58 1

6. Sniggly (Posts: 7182; Member since: 05 Dec 2009)


Seems this claim is being corroborated by users. I still think the nature of the software itself is not meant to be malicious, and I'm only annoyed that it was kept secret and mandatory.

posted on 01 Dec 2011, 16:47 1

8. geedup (banned) (Posts: 74; Member since: 01 Dec 2011)


Didn't you flip a lid with Apple tracking?

posted on 01 Dec 2011, 18:15 1

11. Sniggly (Posts: 7182; Member since: 05 Dec 2009)


Actually... not really. Except for the fact that once again, that file was secret, insecure, not deletable, served no purpose that anyone could discern, and Apple denied it at first by proxy of Steve Jobs.

So... yeah.

posted on 01 Dec 2011, 17:07 1

9. Stuntman (Posts: 784; Member since: 01 Aug 2011)


"In the UK, several other carriers have indicated they don’t install Carrier IQ software either, including Rogers, Telus, Bell, Virgin, and Videotran."

I would appreciate it if you get your facts correct. These carriers are in Canada, not the UK. Also, it's Videotron, not Videotran.

Furthermore, you can also include Fido on the list of Canadian carriers who claim they do not have Carrier IQ installed on their phones.

posted on 01 Dec 2011, 20:25 1

12. mctcm (Posts: 204; Member since: 19 Oct 2011)


Who is to say all of these carriers do not have another iteration of the same application simply badged under a different brand or name? Phrase the question a little differently and I think you would see a common theme.

Q: "Do you monitor users with Carrier IQ?"
A: "No."

Q: "Do you monitor every aspect of communications from your users?"
A: "No comment."

And does it bother anyone else that tweeting has become a standard of communication? We are doomed

posted on 01 Dec 2011, 21:31 1

14. hepresearch (unregistered)


I had assumed for years that they have had this capability, and have been using it all along. I am not terribly surprised to hear about it, just surprised that it took this long to really come to light. I am sure there are all sorts of tracking mechanisms, both carrier-implemented and manufacturer-implemented... and probably OS-developer-implemented, too... not to mention government-implemented, that have been, are, and will be going on, which we have no clue about yet. We will not be likely to hear about the best stuff for quite some time.

posted on 01 Dec 2011, 21:45

15. networkdood (Posts: 6326; Member since: 31 Mar 2010)


Look, if you are still not sure, then get the app on TrevE\'s website:

http://androidsecuritytest.com/features/logs-and-services/loggers/carrieriq/

posted on 01 Dec 2011, 22:01

16. geedup (banned) (Posts: 74; Member since: 01 Dec 2011)


I read that Apple blocks most of these information collection activities where android gives the carriers free reign over your private info

posted on 02 Dec 2011, 08:25 1

25. mctcm (Posts: 204; Member since: 19 Oct 2011)


Source?

You are so full of your own s**t its coming out of your ears

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