Verizon confident in LTE market lead, not concerned about Softbank/Sprint deal
For those that are still recovering from hurricane Sandy, Verizon is replacing damaged copper lines with fiber-optics which will introduce FiOS services to those areas. The converged phone, TV and internet service has been a hit with customers and Verizon expects to convert substantially more customers in 2013 than the 200,000 it added this year.
On the wireless front, things are also looking rosy. Mr. McAdam said that more customers were connecting tablets to their wireless accounts. Verizon’s huge lead in 4G/LTE coverage maintains the carrier’s momentum in attracting new customers.
When asked about Softbank’s pending acquisition of Sprint, and the possibility that Softbank might follow its formula of lowering prices and bring new content to market, McAdam predicted that Sprint would lower prices in an effort to attract more customers, “We’ve seen low price providers come and go over the years. And so, we’re not going to be adjusting our game.”
McAdam confirmed that Redbox Instant by Verizon was in internal beta testing, and that Verizon will open the service up to customers later in December or early January.
source: The Wall Street Journal
1. mydi.maus (unregistered)
verizon is king! and with redbox +verizon=movies : )
2. networkdood (Posts: 6326; Member since: 31 Mar 2010)
high price king - I should know - I have their service.
6. PAPINYC (banned) (Posts: 2315; Member since: 30 Jul 2011)
You should look into whether or not you're eligible for any corporate discounts through work.
14. PAPINYC (banned) (Posts: 2315; Member since: 30 Jul 2011)
Ask for a loyalty voice plan (non-published) and do your texting through Gmail/Google Voice and WhatsApp.
25. JC557 (Posts: 1164; Member since: 07 Dec 2011)
In all honesty I feel like I mostly get what I paid for (very reliable service and data). I also get a nice 25% discount on my plan, phones and accessories.
4. PAPINYC (banned) (Posts: 2315; Member since: 30 Jul 2011)
Verizon is SuperKing and Big Red has nothing to worry about, especially if Sprint/Softbank keeps their Customer dis-Service Calling Centers outsourced.
Sprint/FujiYamaKawasaki = Outsourced Customer dis-Service and 4G without LTE in most markets.
AT&Tragic = Consumer Reports Worst Carrier 3 Years In A Row (LTE or not)
T-Mobile = Outsourced Customer Service and no LTE
Verizon = American Customer Service with 4G and LTE and the only Galaxy Note II iteration in the U.S. with Multi Windows, 4G and LTE!!!
Thank you Verizon for being #1; I ♡ you and I ♥ my Galaxy Note II ☆
22. Droidheros2 (Posts: 1; Member since: 05 Dec 2012)
Just to correct about the multi windows on the note 2 Sprint rolled that update out before the note was even released on Verizon
(just to be correct)
26. kanagadeepan (Posts: 725; Member since: 24 Jan 2012)
Yes, the only Galaxy Note II iteration in the US with their stup!d logo on home button, to show that they are too big to care about you...
28. irellemot (Posts: 68; Member since: 29 Nov 2012)
Directly from sprint's website, here are all of the callcenters for customer service-
Altamonte Springs, FL Elmsford, NY Lenexa, KS Panama City Beach, FL Temple, TX
Bristol, VA Ft. Worth, TX Lubbock, TX Rio Rancho, NM West Salem, WI
Charlotte, NC Hampton, VA Oklahoma City, OK Sacramento, CA Winona, MN
Denver, CO Las Vegas, NV
35. speed4evr (Posts: 79; Member since: 05 Oct 2011)
I respond to other posts but it keeps replying to this post...weird
3. Mxyzptlk (Posts: 4167; Member since: 21 Apr 2012)
Did they forget how often their LTE service went down?
5. PAPINYC (banned) (Posts: 2315; Member since: 30 Jul 2011)
Pleeeeeaze, at least they had LTE (to go down).
Big deal, LTE out a couple of hours but 3G was still available; the other carriers barely have that!!
10. Droid_X_Doug (Posts: 5955; Member since: 22 Dec 2010)
Poor Mxy, he just can't get his head around the concept that there are better solutions available besides AT&T and iPhone.
Posted using my G Note II on VZW's LTE network.
11. networkdood (Posts: 6326; Member since: 31 Mar 2010)
AT&T and Verizon have been good for me, but we need a cheaper alternative.
16. PAPINYC (banned) (Posts: 2315; Member since: 30 Jul 2011)
Virgin Mobile (and stop the whining)
There's also Assurance Wireless, I see their commercials on TV from time to time.
12. PAPINYC (banned) (Posts: 2315; Member since: 30 Jul 2011)
You forgot to specify: 4G LTE with Multi Windows (cuz' T-Mo and AT&Triteful don't have Multi Windows and Sprint doesn't have a 4G LTE G-Note II in most markets)
Posted using my G Note II 4G LTE with Multi Windows on VZW's network.
You go boy!!
17. Droid_X_Doug (Posts: 5955; Member since: 22 Dec 2010)
Yeah, the multiple windows has to be the current jaw-dropping thing for 2012. I get the same response when I show 2 open windows as I did showing LTE download speeds on my RAZR in 2011 - jaw dropping envy. It cuts through all of the poseur superiority of the iPhone crowd.
Posted using my Multi-Windows-equipped G Note II on the VZW LTE network
21. PAPINYC (banned) (Posts: 2315; Member since: 30 Jul 2011)
Ha-Ha, me too.
I pull out my G Note II and it's like equal to two whole iPhones in size. Suddenly, I see the people around me with iPhones hide their iPuny phones. Multi Windows they asked, they can't even fit one window right on their iDuds (and, now they have a 5th row - ooooooooooh)
18. Mxyzptlk (Posts: 4167; Member since: 21 Apr 2012)
I don't recall the iPhone being the subject here. But you are right. There are better solutions besides the iPhone. It's called the iPhone 5 :P
20. Mxyzptlk (Posts: 4167; Member since: 21 Apr 2012)
A couple hours too many times is embarrassing for a company that supposedly has the most "reliable" network.
AT&T and T-Mobile at least have far superior 3G and HSPA to fall on without LTE. The speeds on those networks are more than enough.
13. Whateverman (Posts: 3233; Member since: 17 May 2009)
"WENT" being the operative word. VZW is back to being the most reliable service, period. Now my Razr burns rubber 365/24/7 and no other carrier can keep up with them. I can only hope others will eventually catch up, but for now...VZW is KING!
15. PAPINYC (banned) (Posts: 2315; Member since: 30 Jul 2011)
They will never catch up; they're too immersed in their outsourced Customer Calling Centers and their half-baked 4G (3G really).
27. cripton805 (Posts: 997; Member since: 18 Mar 2012)
They might be the most reliable, but they treat their old customers like trash and get rid of the incentives they once signed up for.
No more unlimited data
$30 upgrade fees on top of upgrade price
Ridiculously high pricing for service
I willingly paid for terminating my contract early after they switched everything up. They gave me plenty of reasons to get rid of them. Id rather switch to another company that treats their old customers well. Once Sprints LTE takes off, theres no reason for anyone to stay with VZW.
Hell, id rather go prepay if I have to avoid VZW.
29. Whateverman (Posts: 3233; Member since: 17 May 2009)
I agree. That exactly why I hope other carriers can catch up. The list you went through is the exact same list I gave the customer service reps, when she ranked why I wanted to leave VZW.
The only reason I haven't left yet is I have two lines still under contract. Six more months and I will be gone. Im also just nervous about getting crappy service. As much as I don't like the last few moves they've made, the one thing I can say is, I ALWAYS have a strong signal everywhere I go.
30. dwillopp (Posts: 18; Member since: 08 Jul 2010)
Sprint's upgrade fee is $36...enjoy. Isn't "ridiculously high pricing for service" and "crappy plans" the same thing?
31. cripton805 (Posts: 997; Member since: 18 Mar 2012)
Sprint has better promos than VZW for phones if bought from their website or retail stores. They also still charge activation fees and through Sprint online its waived. I used to be happy to pay more for VZW, but why should I support a company that has treated their customers wrong. This article supports that and shows how cocky and arrogant their CEO really is. I would take my stocks and run before they drop.
High priced service and crappy plans are completely different.
Crappy plans=minutes, data, bundled up, etc...
32. dwillopp (Posts: 18; Member since: 08 Jul 2010)
The biggest complaints Verizon customers have is, "the pricing is too high" which is typically followed with, "but you are the only carrier that gets signal where I live." That statement in itself contradicts itself. Like saying I love the BMW because the quality is so high, but the price is too much. One man's "cocky" is another man's "confident." Why do you forsee them dropping? Verizon continues to post the best numbers for subscriber growth quarter after quarter.
33. cripton805 (Posts: 997; Member since: 18 Mar 2012)
Unless you live in a very rural area, just about every carrier has good service here in CA including $40 Page plus, Metro, and even Virgin.
You would have to try to find someone with bad coverage. All cariers have spots where they aren't as good. I couldn't get service with Verizon in our casino, yet I get excellent Sprint service. And I'm sure one day I will find a place where I won't get Sprint and get VZW.
Unless you are in an area where only one carrier works, then you probably should stick to that carrier obviously. Regardless who it is.
7. drum009 (Posts: 33; Member since: 23 Jan 2012)
Hahahahahaha. This made me spit soda out of my mouth!
you told him!
19. speckledapple (Posts: 879; Member since: 29 Sep 2011)
Would love FIOS if they just brought it to more areas.
24. Droid_X_Doug (Posts: 5955; Member since: 22 Dec 2010)
True that. FIOS makes cable modem speeds seem like EDGE.
37. speed4evr (Posts: 79; Member since: 05 Oct 2011)
Read this article on Sprint customer service.
I work bus cust care for sprint and I'm in the US