Today, we were contacted by another of our readers who's obviously experiencing the same problems with their Galaxy S III. When they spotted a crack on the bottom of their handset, they tried to contact Samsung, but the company replied that this particular kind of damage isn't covered by the warranty, and they have to take the device to Samsung's Repair Center. When our reader visited the closest Repair Center, they were told that about 30 users have already brought their Galaxy S III's to this center, due to similar issues. Apparently, the guys from the Samsung Repair Center have reported the issue to Samsung, however, the company has denied to admit it being a widespread problem.
We've reached out to Samsung to see if they have something interesting to say regarding the situation and will report to you when we get an answer.
Here's the full, uncut message by our user:
Please advise all readers and I sincerely hope you will investigate this issue and take the matter up with Samsung as it is absolutely inequitable.