Galaxy S III build quality woes continue, users report cracked framing

Galaxy S III build quality woes continue, users report cracked framing
The Galaxy S III certainly isn't Samsung's strongest phone yet, as we've first heard about the manufacturer getting rid of over 600,000 faulty blue back covers, followed by a number of users discovering small cracks around the camera area of the white variant. Now, however, another weak spot of the phone has been found, with many users reporting cracks on the plastic framing of their devices.

Apparently, cracks have been mostly found on the sides of the phone, or at the bottom. While every mobile device may eventually suffer physically from its interaction with the surrounding world, the trouble is that most of the affected users claim that these cracks aren't the result of careless usage. Word is that Samsung is investigating the issue and will repair the damaged units (as it should), but this hasn't been officially confirmed yet.

Although the type of plastic that Samsung has used in the Galaxy S III is light and feels fine to the touch, we've noted on multiple occasions that the manufacturer tends to use some very thin and flimsy pieces of plastic for the casing of its phones. We'll wait and see how the issue develops, and hope that Samsung will take the necessary actions to remedy the situation.

source: Tweakers (translated) via AndroidAuthority

Random cracks appearing on the casing of the Galaxy S III
Random cracks appearing on the casing of the Galaxy S III

Random cracks appearing on the casing of the Galaxy S III


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Galaxy S III
  • Display 4.8" 720 x 1280 pixels
  • Camera 8 MP / 1.9 MP front
  • Processor Samsung Exynos 4 Quad, Quad-core, 1400 MHz
  • Storage 32 GB + microSDXC
  • Battery 2100 mAh(11.60h 3G talk time)

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100 Comments

1. kamil

Posts: 118; Member since: Feb 07, 2012

now thats kinda low samsung

32. PhoneLuver

Posts: 481; Member since: Jul 05, 2010

Didn't phonearena have an article about the strength of the Polycarbonate used in the SIII? Turns out if it feels like cheap plastic, it must be cheap plastic.

34. ardent1

Posts: 2000; Member since: Apr 16, 2011

It's the article where Michael was waxing poetics about the virtues of polycarbonate and dodged the issue of recycling.

49. jackhammeR

Posts: 1548; Member since: Oct 17, 2011

polycarbonate is N9 and Lumia...Samsung used cheap-o plastic as always

58. jaytai0106

Posts: 1888; Member since: Mar 30, 2011

I wonder if there is anything to do with they were trying to rush out units and that happened. It could be stronger than plastic but without manufacturing properly it's just garbage...

72. Elvis.

Posts: 25; Member since: Jul 11, 2012

Yea, that was Michael.. Sometimes he writes smart and intelligent things... and sometimes he writes some of the most stupid and idiotic things.

47. tegradragon

Posts: 68; Member since: May 23, 2012

A glass case would be super. Delicate, but awesome!

67. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

Then Apple would sue them because the iPhone has a glass case. I like the idea of ceramic casing better, I believe it was the Pantech Vega that has a full ceramic case, and the One S has that ceramic coated metal.

70. xtian1103

Posts: 364; Member since: Feb 11, 2012

problems like these shouldn't arise if samsung made the case unibody. well if they don't like how lumia cases look then they could've made it thicker. extra weight but at least more durable!

2. dragonscourgex

Posts: 307; Member since: Jan 16, 2012

Come on Samsung, you can do better then that, I used my Captivate for 2 years and dropped it meany of times, and only has normal wear and tear on it.

91. cheetah2k

Posts: 2198; Member since: Jan 16, 2011

LOL People have to stop sitting on their phones, maybe then the cracks will stop..

3. denied911

Posts: 361; Member since: May 31, 2012

if someone drops the phone it is normal to have marks

4. e.wvu unregistered

And this is why Samsung need to stop making cheap quality phones.

5. Bluesky02

Posts: 1439; Member since: Dec 05, 2011

Sad news, but all this will be fixed in next Samsung Galaxy. Which mean you'll have to stick with SG2 which is still a great phone and even more great if you Custom ROM it.

73. retrokick

Posts: 16; Member since: Jul 19, 2012

The NEXT Samsung Galaxy? You know this one has been out less than a month, right? Consumers will buy another device before they wait until next year for the next Galaxy to be released.

6. Nickmfnjackson

Posts: 101; Member since: Jan 21, 2010

My sgs3 has been dropped once or twice, but I have random cracks showing up on my device. The only qualms I have are with the screen. I accidentally put my phone in the same pocket as my key for a second and the screen was had quite a few visible scratches. My sgs 2 screen was much more durable.

20. Nickmfnjackson

Posts: 101; Member since: Jan 21, 2010

Wait, I just read my post. I meant I have "NO" random cracks on my device. What a wonderful place do make a typo. I still wish the screen was more durable. Don't get me wrong, The sgs 3 is an amazing device and I would still buy Samsung over htc/LG/sony.

7. wendygarett unregistered

HOW MANY TIMES DO I HAVE TO SAY FANBOY!!!!! SGS2 IS WAY BETTER THAN THIS!!! STOP CLAIMING THAT THIS IS THE BEST ANDROID PHONE!!! YOU ARE INSULTING ANDROID!!!

11. 09wbd03516

Posts: 140; Member since: May 30, 2012

I rather choose galaxy nexus jellybeam and touchwiz free....

13. Non_Sequitur

Posts: 1111; Member since: Mar 16, 2012

Yep. The S3 being future-proof with its 2 GB of RAM is worthless anyways to all Nexus devices being future-proof by just saying, "Nexus." But the S2 is NOT better than the S3. Other than durability, that is.

17. wendygarett unregistered

You can get the same daily performance with half the price. True SAMOLED+ and classic looking design. Quad core is not necessary because android nowaday (jellybeam) is lag-free. So the conclusion is SGS2 is still a winner compare to this.

50. jackhammeR

Posts: 1548; Member since: Oct 17, 2011

a lag free??? you must be living in a different dimension or you were given a special lag-free-device" certificate]

63. wsucoug13

Posts: 164; Member since: May 04, 2012

Did you get the SGSII instead of the III and are trying to convince yourself it was the correct choice? Because that is the only scenario I can imagine where you would say these things. If you can afford the SGSIII is the obvious winner..

92. Ray.S

Posts: 452; Member since: Jul 19, 2011

Not if you prefer a smaller device, or if you like the GS II's looks better.

27. OptimusOne

Posts: 694; Member since: May 22, 2012

Is nexus one future proof?

29. Non_Sequitur

Posts: 1111; Member since: Mar 16, 2012

That's a phone from 2009 with a Snapdragon S1, an Adreno 200, and 512 MB of ROM. The 512 MB of ROM is the biggest issue. The GNex has more than that. It's been future proof for almost three years and has gone through 3 different updates. That's really good for any phone. The iPhone 3G isn't supported anymore and the 3GS doesn't even get half the features of the already crappy iOS 6. I think the Nexus One is pretty future proof.

22. kunyuk

Posts: 56; Member since: Jun 29, 2012

I hope Nokia use Android jellybean = best build quality

8. Ronoc039

Posts: 28; Member since: Jul 18, 2012

The reason why I have no desire for this phone. A piece priced priced as highly as this should be able to withstand more than it has proved so far...

9. Aeires unregistered

How many phones are showing this? What abuse did the user put on the phone? You have to ask things like this, especially after some idiot put one in a microwave oven and blamed Samsung for the damage.

10. Cyan3boN

Posts: 446; Member since: Feb 23, 2012

quality issues for a flagship product is unacceptable, Crapsung can never be HTC. this is the only reason why i buy HTC smartphones "quality". samsung cheats customers like apple, not with price but with quality.

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