PNC Bank decides against a Windows Phone app
It does seem a bit strange for a financial institution the size of PNC (the company has $271 billion in assets) to decide against a platform that has been growing, like Windows Phone. Kantar called it the fastest growing mobile platform on the planet during 2013 (although it did start from a rather low point). There is plenty of momentum with Windows Phone 8, which should only increase with the soon to be released Windows Phone 8.1.
If you are a PNC customer with a Windows Phone flavored handset, you could vote your displeasure by pulling out your account to a more tech savvy bank (Chase seems to come to mind). You could decide to switch mobile phone platforms (although you would be punishing someone not at fault here) or even better, you could call PNC and tell them you want a Windows Phone app. The phone number is 800-762-2035 (option 2). Good luck!
1. Liveitup (Posts: 1324; Member since: 07 Jan 2014)
So they won't make an app for the third largest platform. I thought banks were supposed to be smart, maybe Google told them not to after all they are kings at lobbying lol.
2. AfterShock (Posts: 2812; Member since: 02 Nov 2012)
Or maybe because the largest share of WP in use, is the 520 which users are known for carrying their cash in their shoe.
No loss to bank for a couple other guys that may have a higher end WP.
4. SleepingOz (unregistered)
" is the 520 which users are known for carrying their cash in their shoe."
OMG! You just made my day. LMAO!
14. akki20892 (Posts: 3555; Member since: 04 Feb 2013)
Wow, what kind of person r u? Making a fun of lower class people. It's not make you cool person.
Their situations are different then you, try to understand, you will not feel because you r not there.
22. 0xFFFF (Posts: 3272; Member since: 16 Apr 2014)
Hey, he was just calling it like it is. He didn't mention that a Nokia 520 is basically just a burner smartphone preferred by criminals for its low cost, lack of a front camera, and non-reflective black styling.
35. sgodsell (Posts: 1287; Member since: 16 Mar 2013)
Microsoft has sent out mixed signals. Microsoft and Nokia released back in February 2014 not 1, but 3 forked Android phones. With a billion Android phones being sold this year alone. It made sense for Microsoft to put Microsoft's apps and services on their Android phone. Since WP was not generating the needed sales or revenue.
41. -box- (Posts: 3820; Member since: 04 Jan 2012)
Or they're the type of person to not spend money frivolously, and to get the best device that suits a miserly budget, which the 520 would certainly qualify for. Folks who are rich are either rich because they've made or inherited more than the normal amount of money, or because they saved and didn't spend their entire paycheck.
49. Bernoulli (Posts: 1451; Member since: 01 Sep 2012)
I can tell you are not a person of faith, I have yet to find a religion that doesn't see judgment of others as a sin, I'll pray for you.
3. PBXtech (Posts: 980; Member since: 21 Oct 2013)
Third largest =/= large user base.
That being said though, doesn't make much sense to me. I would think they'd have an app because it's a MS product.
5. SleepingOz (unregistered)
3rd largest platform with like 3% of all smartphone users, hmm..
11. Scott93274 (Posts: 1176; Member since: 06 Aug 2013)
That may be true, but a lot of the Windows phone growth is in Europe, I'm sure the market share in the US is much smaller, and because this is an American bank, they couldn't care how well the phone is doing in Europe. Also, I have to laugh at the comment saying it was the fastest growing mobile OS in the market, it went up a percentage or two in a year, practically doubling its market. If it continues to grow at that speed, it might overtake Apple in 10 to 15 years.
20. jroc74 (Posts: 4934; Member since: 30 Dec 2010)
I stopped trying to ague about the fastest growing articles, posts....must be some type of business, statistical math or something.
All I know is I see the iPhone and Android waaaaay at the top...and WP, BB waaaaay at the bottom.
WP launched in 2010...and its still fighting BB for 3rd or 4th place.. If amazing growth is from 0 to 3% in 4 years......my goodness....I guess you have to make a positive spin with anything...
Compare that to Android and the iPhone in 4 years after they launched...and it looks very pitiful for WP.
21. PBXtech (Posts: 980; Member since: 21 Oct 2013)
If someone gets to be obnoxious, I just remind them Android is the fastest growing tech in human history. Can't really top that.
44. SamDroid (unregistered)
I won't bother posting links. Do your research.
30. NokiaFTW (Posts: 2042; Member since: 24 Oct 2012)
3% of 1.5 billion plus people who use smartphones. What a small number indeed!
34. sgodsell (Posts: 1287; Member since: 16 Mar 2013)
It was mentioned back in March 2014 that WP in its entire lifetime has only sold 50 million WP devices. Now compare that to just last year (2013). 800 million Android phones, 150 million iPhones. This year alone (2014) a billion Android phones are to be sold. I guess that is why Microsoft and Nokia came out with the Nokia X phones phones running a forked version of Android. The phones only have Microsoft's apps and services and none of Google's apps or services. Microsoft is using the Android name to generate the needs sales and revenue, because WP is not generating enough sales or revenue for anyone, that includes Microsoft. They even made WP free to OEMS recently. Microsoft has never been known to give any OS away for free.
37. tigermcm (Posts: 727; Member since: 02 Sep 2009)
dude MS get royalties for almost every android being sold. they just want more money thats all
39. brrunopt (Posts: 526; Member since: 15 Aug 2013)
Last year alone were ~35M , a huge grow over previous years
48. Scott93274 (Posts: 1176; Member since: 06 Aug 2013)
They also gave the iPad their Office applications. Thought that was cool until I found out they were subscription based. But still, they're having to depend on the competition to make money these days.
47. Scott93274 (Posts: 1176; Member since: 06 Aug 2013)
After 4 years? You bet, Android is at 80% It would be higher, but those darn Apple customers are a stubborn bunch. lol
53. jroc74 (Posts: 4934; Member since: 30 Dec 2010)
Yea....do the math...thats 45 million WP users. Take that number.....and read sgodsell's post.
His post was even being a lil generous and added 5 million to make it 50 million.
52. lyndon420 (Posts: 1763; Member since: 11 Jul 2012)
Yes it may be the third largest platform so far, but it's going to take more than just a couple hand fulls of users in the local demographic to justify putting the effort into another platform. Once WP has matured into something substantial that will most likely change :-)
6. jroc74 (Posts: 4934; Member since: 30 Dec 2010)
With them having an app on Win Mo...I can only assume it isnt being updated anymore...because that makes absolutely no sense to have one on Win Mo and not WP.
BB has one....but not WP? Extremely odd...unless again its for the old version of BB and not BB 10.
7. Liveitup (Posts: 1324; Member since: 07 Jan 2014)
@Aftershock 520 owners are known to carry cash in their shoes, I always wondered what happened to Miss Cleo, now I know.
8. Awalker (Posts: 418; Member since: 15 Aug 2013)
Why didn't you press the reply button on the comment to respond? Are you a 520 user?
9. Liveitup (Posts: 1324; Member since: 07 Jan 2014)
No, but don't knock the 520 it's arguably the best budget device ever manufactured.
10. SleepingOz (unregistered)
After the OnePlus One and the Moto G.
26. Doakie (Posts: 1267; Member since: 06 May 2009)
Dude. The 520/510 is going for $49/$59 prepaid in the USA. They're a much better deal than people think. The hardware is nice, one of the only issues with them is the lack of good Google apps. Other than that they're pretty great. This coming from a guy who owns a Moto G and a Note 3. I have a 521 sitting here on my counter. Fun to play with every once in a while, but mostly useless to me because I'm a very Google centric user. It's kinda easy to live without first class Google apps. But it isn't easy to live without Chromecast support in the Netflix app.
12. Liveitup (Posts: 1324; Member since: 07 Jan 2014)
Nope not at the price point of what the 520 goes for. Its the best budget device you can get for next to nothing.
13. Napalm_3nema (Posts: 1110; Member since: 14 Jun 2013)
I would just advise WP users (I will be rejoining the ranks on Monday) to vote with their wallets. Stop using services and products that don't cater to you or your lifestyle.
16. Taters (Posts: 3235; Member since: 28 Jan 2013)
People act liike companies including banks don't maximize their profits. If I was in charge of the android and IOS apps and they tried to dump windows on me without giving me more money I would tell them to F off.
The execs won't take any pay cuts to create a windows team. The it and programmers don't want to do it either.
Is it really worth the trouble to make your brand slightly better to a small group of windows phone fans? The answer is a resounding no.
17. wolfsaviorzx (unregistered)
considering it costs almost nothing to port the android app to it, it's just them being Stubborn.
18. Taters (Posts: 3235; Member since: 28 Jan 2013)
It cost work and maintenance for your already overworked software team.
19. jroc74 (Posts: 4934; Member since: 30 Dec 2010)
This is a good point....these same point are made in the Wii U disaster thats going on.
Still...doesnt make sense since Win Mo is all but gone....along with BB.
40. thealphageek1 (banned) (Posts: 942; Member since: 02 Feb 2013)
BlackBerry almost gone? Really? True, they are having trouble in the consumer space, but all but gone? Not even close. With BlackBerry being the leader in enterprise, security and automotive, and with their recent investment in health care, I would say they aren't going anywhere. I mean, they do have a commanding 61% of the enterprise market and their QNX software commands some 80% of the automotive market.
While I do agree that PNC not making an app for WP makes no sense whatsoever, saying that BlackBerry is almost gone is a bit of a stretch given the stats I just posted.
54. jroc74 (Posts: 4934; Member since: 30 Dec 2010)
Ok....I agree about the software side..
Maybe I shoulda said phone....I thought me saying Win Mo woulda been enough to let folks know I meant as a mobile platform, phone.
Not gone as a company.
While we are talking about BB....recent article is painting a very dire situation for BB phones...they are at less than 1% now in the US....0.7 Have been since last year....when they were at 0.9
60. thealphageek1 (banned) (Posts: 942; Member since: 02 Feb 2013)
It's true that on the consumer side of things that BlackBerry is having a hard time. There are some things that BlackBerry has put into play that I think will remedy that, such as the new "BlackBerry Classic" smartphone that is set to debut. Most BlackBerry users are using a hardware keyboard phone, so it makes sense to put out this type of phone for them. The fact that it will have the "tool belt" that BlackBerry fans have been missing is a plus. A BB10 handset that looks like the Bold will certainly draw in those that are still using BBOS7.1 handsets. That, with the addition of the low cost "Jakarta" BlackBerry handset which is aimed at emerging markets will boost hardware sales for BlackBerry. I've seen reports that put the Jakarta at U.S. $142. That's a great price!
But the software side is where BlackBerry is going to make its real money. That and it's services. With the upcoming BES12 which will allow BlackBerry to manage mobile devices for Android, iOS and WP for enterprises, plus the use of their QNX Software in other industries will also help BlackBerry financially.
John Chen has said that he wants BlackBerry to be less dependent on hardware, so we will definitely see a much different, leaner and meaner BlackBerry in the next 3 to 5 years. One that focuses more on software and services, and not so much on hardware. That's not to say that BlackBerry will be abandoning consumer hardware, but it will definitely be a niche player. They will have lots of hardware for enterprise, governments and the security industries. The monetization of BBM will also play a pivotal role in the future success of BlackBerry.
However, worst case scenario, if BlackBerry cannot make money on the hardware side of things, I believe they will outsource all of their hardware endeavors as opposed to quitting the hardware business.
BlackBerry's latest figures that were reported were better than the previous quarters, which indicates that a turnaround is in effect. I believe the company will be in the black concerning profits within the next year, year and a half.
28. Doakie (Posts: 1267; Member since: 06 May 2009)
I live in Seattle and I am kinda surprised how many people I see using Windows Phone here. That shouldn't really surprise me being this is where Microsoft is based. It might be something as simple as rooting for the home team.... I went on a destination wedding this summer to Waikiki and most of the people there (which came from Seattle) were using Lumias.
23. Skiman (Posts: 15; Member since: 10 Jan 2013)
I switched to nab because bankwest put a pathetic attempt at a wp app on the store
Its actually made my life harder in the real world, commonwealth bank and bankwest atms are everywhere
24. StraightEdgeNexus (Posts: 3418; Member since: 14 Feb 2014)
Maybe wp's app guidelines might have them steer clear......
25. tech2 (Posts: 2180; Member since: 26 Oct 2012)
Hmmmm.... What guidelines you're referring to?
27. StraightEdgeNexus (Posts: 3418; Member since: 14 Feb 2014)
WP8's app UI guidelines. Like android's holo guidelines and ios 7's flat guidelines. In case of wp, huge fonts, round buttons, dark black background, too much bright colors etc.
42. Liveitup (Posts: 1324; Member since: 07 Jan 2014)
More Like Holo and iOS Flatguidelines are like WP seeing as to how WP was flat years before them.
43. StraightEdgeNexus (Posts: 3418; Member since: 14 Feb 2014)
Wait..... What has that to do here. Did you read the above 3 comments CAREFULLY. Seems too unintuitive for you.
55. jroc74 (Posts: 4934; Member since: 30 Dec 2010)
You must really like WP....
Bottom line...PNC isnt doing an app for WP yet...no matter who did flat guidelines first.
That said....its even more telling since ....like you say....flat guidelines are inspired, copied from WP... Maybe they just dont want to waste time, money n resources on a small platform.
56. jroc74 (Posts: 4934; Member since: 30 Dec 2010)
I thought about this too...maybe some restrictions, something that has to be mandatory they dont want to deal with.
29. NokiaFTW (Posts: 2042; Member since: 24 Oct 2012)
*One month later on PA*
PNC banking app arrives on WP!
31. LastESPADA (Posts: 4; Member since: 27 Apr 2014)
I always love when people talk about WP low percentage. It cant change overnight. WP including the whole other work that wp7 is, is still younger than android and ios. IPhone was released in 2007. Most people had flip phones or messaging phones, I had a ppc6700 in 2006, (I was doing more things with that than the iPhone could do. Hell iPhone natively didn't support video til the 3g)
Most people who were getting new phones, or upgrading, or new to phone in general around that time were mostly building a base of users for those 2 platforms, yes there were some for the palm pre, windows mobile, blackberry, and the smart dummy phones, like samsungs instinct (iPhone killer) coming into 2008 with htcs evo/inspire/ etc varients to crown the way for great pics, videos, video chats, etc. Windows phone wasn't even around during this time.
When windows phone came around it did many things the other os's didn't do, until the last 2 years where most phone companies, and os's have taken their features and styles.
But the problem was and still is, thier phones were not out on every carrier and a high end device wouldn't be on other service providers. And no one would push them, hell Nokia said its a learning process and thier gonna do better with the launch of the 1020, and att still failed, they were still shoving iPhones down peoples throats.
Most people stick with what they know, they don't want to learn something new if they don't have to. So with there already big user base by the time windows phone comes out, and no one pushing or teaching or even knowing anything about the phones, and not every carrier even having one, HOW DO U EXPECT THEM TO SUCCEED AND WIN HUGE MARKET SHARE when the system is broken.
And lets not for get about some of those lazy developers who have apps, have styles and schemes, and content, but are too lazy to make an app, it doesn't cost that much, hire someone who does good work, maybe someone needs to make a company that will make windows apps for businesses without any knowledge or care, charge a reasonable fee and get this
32. nasznjoka (Posts: 345; Member since: 05 Oct 2012)
Its simple ... how many years has WINDOW MOBILE BEEN THERE? Then came android and took over.Now windows phone still the same thing. Truth is people don't like pc on their phones including myself.
36. StraightEdgeNexus (Posts: 3418; Member since: 14 Feb 2014)
Pc on their phones? Woah hold on, windows phone has nothing to do with Pc. Its nothing like desktop OS.
45. LastESPADA (Posts: 4; Member since: 27 Apr 2014)
Windows mobile was a mobile platform of the PC, for the most part I could take alot of .exe programs and run them lol, and mostly people used those for businesses.
Obv you never used windows phones cause its not that same lmfao
Love how people make judgments, and have no idea what they are talking about.
46. StraightEdgeNexus (Posts: 3418; Member since: 14 Feb 2014)
SMH. I know there is a lot difference between WMO and WP. Just read comment #32 he said pc on phones and referred that to WP. Love how People make judgements, and that too before reading and interpreting carefully.
51. nasznjoka (Posts: 345; Member since: 05 Oct 2012)
Actually what I meant was the pc experience on a mobile phone thats all
58. LastESPADA (Posts: 4; Member since: 27 Apr 2014)
Windows phone looks the win8 because of the live tiles, but win8 is fairly new and WP for quite a while so that doesn't make sense. And WP wasn't a PC experience, windows mobile was.
And WP in many ways isn't even the same as w8
57. jroc74 (Posts: 4934; Member since: 30 Dec 2010)
Android and the iPhone were very new when they launched...Win Mo was fighting BB for the top spots.
Seems like some ppl that are WP fans wanna just forget that Win Mo ever existed....along WP 7 at times. MS shoulda have never let the iPhone and Android do what they did. MS had waaaaay more experience in mobile phones.
Lets not forget that Ballmer literally laughed at the iPhone...and former BB execs did too...look at those folks now. MS's biggest problem was they didnt answer the iPhone fast enough...and let another company, OS (Google, Android) do it.
Combine that with the fact that the Apple Newton was a massive failure for Apple...back in the early 90's...and its mind blowing that MS is looking up at Apple in marketshare. Kudos to Apple for keeping at it, not giving up.
And this is coming from a person who doesnt really like Apple.
59. LastESPADA (Posts: 4; Member since: 27 Apr 2014)
Did u read my post about what was happening between 07-09 most people left there platform for android and ios as they were new and cool, and when WP came out no one did or knew stuff to get people to buy it, its common sense.