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HTC Droid Incredible may not get Gingerbread after all

Posted: , by Ian M.

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HTC Droid Incredible may not get Gingerbread after all
It may not be official just yet, but according to an HTC customer service representative the HTC Droid Incredible will not be getting its tasting of Android 2.3 Gingerbread despite previous reports that it would.

An eager customer reached out to HTC in regards to the promised Gingerbread upgrade for the original HTC Incredible. The rep responded in a letter and said the Droid Incredible is not on the list of devices slated to receive the update because they only provide updates if it will provide an improved user experience.

There is a chance that the representative’s response is incorrect but nobody really knows for sure. This wouldn’t be the first time that an Android phone awaiting an update never actually got the update. If it does end up receiving Gingerbread this wouldn’t be the first time that a smartphone got an update when it was believed that it wouldn’t.

So if you are holding on to your Droid Incredible in hopes that it will receive Android 2.3 down the line keep your eyes open. Hopefully if this is true we will find out soon. Tell us what you think in the comments below.

source: Droid Life    

23 Comments
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posted on 10 Aug 2011, 21:25

1. Thump3rDX17 (Posts: 2160; Member since: 10 May 2010)


that would be such bulls**t if it really isn't which i doubt. i'll bet the angry mobs of Incredible owners will twist HTC's arm into making them come back and say they'll do it within a week.

posted on 10 Aug 2011, 22:52 2

7. Yeeee (Posts: 190; Member since: 02 Aug 2011)


I have a droid incredible but im waiting for the sgs2 so it doesnt matter

posted on 11 Aug 2011, 02:43

13. jokersixty9 (Posts: 8; Member since: 01 Jan 2010)


so then why post anything....really!!!

posted on 10 Aug 2011, 21:44

2. superguy (Posts: 269; Member since: 15 Jul 2011)


I'm running a cooked rom with 2.3.4. It has GB, just not officially. :)

posted on 10 Aug 2011, 21:44 4

3. The_Miz (Posts: 1496; Member since: 06 Apr 2011)


Lol, fragmentation at its finest. HTC just want them to go out and waste money on another one of their crappy devices because they think it won't be able to handle GB. Lol, typical Android manufacturer fail.

posted on 10 Aug 2011, 21:52 8

4. @themiz (unregistered)


sucks that all iphones suck...sucks even more that all isheep believe other wise.

posted on 10 Aug 2011, 22:38 4

6. MalakiMills (Posts: 255; Member since: 15 Jun 2010)


I meant to give you a thumbs down. The whole "Android sucks" thing is getting really pathetic quite honestly. Just keep your mouth shut.

posted on 11 Aug 2011, 05:15

17. PeterIfromsweden (Posts: 1230; Member since: 03 Aug 2011)


Okay neither IOS nor Android sucks. They are Ok OSes, but bada, MeeGo and WebOS are better.

posted on 10 Aug 2011, 23:11

8. ngo2dd (Posts: 773; Member since: 08 Jul 2011)


This is from HTC Canada. The Droid inc. is an American only phone. Come on Phone arena fact check first.

posted on 10 Aug 2011, 23:37

9. Thump3rDX17 (Posts: 2160; Member since: 10 May 2010)


if they're talking about the Droid Incredible then they're talking about what's happening to this American phone in America.

posted on 11 Aug 2011, 01:30

10. Goldeneye (Posts: 346; Member since: 22 Jan 2011)


I don't understand why the DINC wouldn't get GB cause Desire is getting and it is similar to the DINC specwise, that's why my next phone should have ICS out of the box, since is a major update and don't wanna be frustrated waiting for the update, watch out Bionic buyers it'll be a long wait for ICS, watch!

posted on 11 Aug 2011, 02:18 1

11. Thump3rDX17 (Posts: 2160; Member since: 10 May 2010)


nahhh, Motorola has proved that they're the best with Android updates. if any phone will get ICS first it'll be the Bionic.

posted on 11 Aug 2011, 12:12

22. Goldeneye (Posts: 346; Member since: 22 Jan 2011)


that would be the next Nexus to launch ICS

posted on 11 Aug 2011, 18:25

24. Thump3rDX17 (Posts: 2160; Member since: 10 May 2010)


yeah, i know there will be another phone to LAUNCH ICS but the Bionic will likely be one of the first if not THE first to GET ICS.

posted on 11 Aug 2011, 02:34 1

12. The_Miz (Posts: 1496; Member since: 06 Apr 2011)


LMAO!!! Android fans can never stand the truth, that's why they thumb my comments down because they know I speak my mind and the truth. Android is a faulty, buggy OS.

posted on 11 Aug 2011, 02:54 4

14. HTCiscool (Posts: 449; Member since: 16 Jul 2011)


Dear Miz, I speak the truth of all Fandroids. We know that all your points are very relevant and we know that iOS is currently more malware-free and more efficient. But we all have personal tastes and you don't need to troll Apple products every time an Android product is diagnosed with some bug or something. I like Apple products but we all hate the iDiots who troll them all the time and treat them as though They are the only good things in the technological world. We know its hard to keep your opinion in but please, although ur fights with Sniggly and hilarious to read, keep all the droid-hating inside you and then ur comments wouldn't get so much bad reactions. I do agree with some of ur comments regarding politics however but please, keep al the droid-hating in. If we al spoke our mind about everything there would be a lot more wars.

posted on 11 Aug 2011, 05:16

18. PeterIfromsweden (Posts: 1230; Member since: 03 Aug 2011)


Android may be buggy, but WP7 has been even more buggy from what ive seen.

posted on 11 Aug 2011, 10:21

21. G-Reg (unregistered)


Dude(miz). Lets just check some facts.
You obviously post things for peoples responce, so heres mine

You have an abundance of thumb downs... take that as a sign.

I know you love attention, and trust me, someday maybe some man will give you the attention you crave.

You like to watch oily men wrestle in loin cloths....THATS IT!!!
All this pent up android rage has been building up.... in your closet!

Just come to terms with who you are, cause trust me. We'll accept you alot better bein queer than an idrone.

posted on 11 Aug 2011, 05:25

19. Dipali (unregistered)


I always prefer to use Samsung MobilesNow this is something really interesting. I have heard about android phones but this is "Droid". Waiting for the same.

posted on 11 Aug 2011, 09:15 1

20. Flatworm (unregistered)


As most of you know I have been one of the most vocal and staunchest defenders of the HTC Droid Incredible on these forums. I can no longer give this product or this company my support.

I contacted HTC after I read that they were not planning to update the Droid Incredible to Android 2.3 "Gingerbread" despite many assurances from Verizon and HTC, and many articles in the technical press, that they were going to do so soon, with the date being pushed repeatedly into the future. The following is my initial query to HTC's support, their reply to me, and my response.

First, my initial contact:
________________________

I have just heard today, to my tremendous surprise, disappointment and anger, that you have dropped all plans to update the operating system of the Droid Incredible to Android 2.3 "Gingerbread."

This stands in stark contrast to information I received numerous times in the past from both HTC and Verizon Wireless, and also contradicts information I have read in the technical press on many occasions.

Could this really be true? If so, let me express my deep disappointment and resentment, while at the same time giving you my complete and honest assurance that I will never again for the rest of my entire life purchase or recommend any HTC product. Note that I am a highly respected communications technician and administrator, previously the Internet Services Administrator for NASA Headquarters, and my opinion on these matters is sought out by literally hundreds of other people, many of whom purchased the Incredible solely at my recommendation.

Please tell me that I have been misinformed, because this is unacceptable with my phone still under contract for many months to come.
________________________

An HTC support person, "Stephen," responded:

Dear (redacted),

Thank you for taking the time to contact HTC in regards to Operating System upgrades to your Droid Incredible, (redacted).

Our goal is to give every customer the best possible experience on every phone. Every HTC phone is a combination of a unique HTC hardware and software experience and a core operating system. We only update our phones if it will provide an overall improved user experience as we balance features, performance and usability. Because of this, we will only be updating certain phones to Gingerbread. At this time, the Droid Incredible is not on that list.

We apologise for any inconvenience this may cause (redacted), and we hope that this does not detract from your enjoyment and use of the HTC Incredible. We deeply regret any dissatisfaction this issue may have caused. As always, we are here to answer any technical questions or concerns you have from 6am to 1am EDST, 7 days a week, or by phone at 1-866-449-8358. You may also visit us atwww.htc.com/us/support for further assistance, user manuals, and helpful tips.
________________________

And this was my final communication with this despicable corporation:

This is unacceptable. I am quite certain that most

posted on 11 Aug 2011, 17:13

23. G-Reg (unregistered)


Gotta love those computer generated responces. Your absolutly kidding yourself if you think the enduser (you) has any impact on the company through emails, snailmail, or whatever. And they really dont care to keep you as a customer either.

The world is becoming full of mindless drones(observe iphone sales). Saddly these mindless drones make up a higher % than anyone else. I would say media has bred them that way. But either way, here is how it works. Media says whats cool, drones hear and see so it must be true, drones go and buy. THE END

Unless you have alot of money, and then some more money...no ones goin to listen..at all

posted on 11 Aug 2011, 18:42

25. shimmyx20 (Posts: 280; Member since: 03 Mar 2009)


Time to load a custom ROM with GB on it!

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