Glitch causes free calls from Haiti to the US become one expensive bill for a customer
via The Consumerist
1. Kiltlifter (Posts: 742; Member since: 11 Dec 2008)
And how truthful was this customer... I could have taken a Carribean Cruise, been in Jamaica, "claimed" i was in Haiti helping with the relief. Unless it was a Tower ID problem. But just because the bill shows Jamaica means nothing. I would hope VZW did their research before issueing the credit. But in all honesty... what is $1900 to VZW... that is like .00002 cents to normal people
5. rjt185 (Posts: 257; Member since: 11 Jun 2009)
...a soldier has deployment papers...I'm sure if he has them, it wont be an issue to show them.
2. rwolf1984 (Posts: 518; Member since: 06 Jun 2009)
damn. . .Verizon pulled a Sprint. . .Glad Verizon's world class customer service was able to make everything better for the customer. Sprint is still not allowing free calls to Haiti. Only Free 4G calls to Haiti. LOL
3. PhoneUser (Posts: 77; Member since: 11 Dec 2008)
Rwolf you need to get a life and stop hating on sprint. Sprint is or was giving free calls to haiti, alittle late but at least they are going it.
4. Fan_of_Fanboys (Posts: 101; Member since: 13 Nov 2008)
Ya know I think I talked to this guy. B/c I had a call from a customer w/ a bill in that neighborhood and noticed in bill detail it said Jamaica. Either that or it has happened to more than one customer.
6. ibap (Posts: 706; Member since: 09 Sep 2009)
"back" and "aback" are not the same word. Spell checkers don't catch everything.