New Galaxy Fold release date coming in 'two weeks,' here's the pre-order delay notice to early adopters

New Galaxy Fold release date coming in 'two weeks,' here's the pre-order delay notice to early adopters
Samsung already went out with an official statement (with the header "Statement" in OneUI font) that in order "to fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold."

The company cites plenty of reasons for doing it, and it didn't mention at all the fact that some YouTubers and influencers it sent Galaxy Folds to, scraped the polyimide film of the display package that serves as a cover glass in flexible phones. The only jab at what some of the early reviewers were doing is that there had apparently been "impact on the top and bottom exposed areas of the hinge." 

It directly addressed those issues that were seemingly caused by unforeseen design flaws, like "an instance where substances found inside the device affected the display performance." Therefore, Samsung decided to retrieve the units it sent out for preview, rearrange the top layer so that nobody feels the urge to peel it off, and put some direr warnings that the cover of the foldable phones' display is unlike anything users might have seen so far. 

Not only that, but Samsung sent out the email you see here to those early adopters who already pre-ordered the Galaxy Fold - this one is from number 588 in the queue - with a different content than its official launch delay statement. 

In it, Samsung clarifies that the "first production units" it sent out need further examination to iron out some kinks, but changes the language for the new release date announcement from "the coming weeks" to "in the next two weeks." 

While that leaves some hope that the initial issues are fairly easy to address and the unique Galaxy Fold may ship next month, after all, a May release will be erasing its head start before Huawei's Mate X, the other foldable phone pioneer out there. Unless that one also exhibits some unforeseen issues when let out in the wild, that is.

Thanks, Dave!

Related phones

Galaxy Fold
  • Display 7.3" 1536 x 2152 pixels
  • Camera 12 MP / 10 MP front
  • Processor Qualcomm Snapdragon 855, Octa-core, 2840 MHz
  • Storage 512 GB
  • Battery 4380 mAh(32h talk time)

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11 Comments

1. iloveapps

Posts: 855; Member since: Mar 21, 2019

Wow they’re fast looking for some better glue to hold the film to the screen. I don't understand why it's even possible to peel off part of the display. That's just bizarre. Regardless of whether there's a warning, that's just cheap and easily broken.

4. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

Wow looks like you don’t have any work. You just sit all day and troll on every Android articles and then play the victim card by saying only Android fans troll on Apple article. But here we are with peaceboy making alt. account sitting all day and trolling.

5. iloveapps

Posts: 855; Member since: Mar 21, 2019

Wow gonna give you credit for depending your beloved Sammy. Imagine of this was apple making foldable and suddenly fails, the hate gonna come off the roof. Android says that $1000 iphone is too overpriced but for $2000 fold that barely lasts for two days is amazing for you to depend. Cool even of your not afford.

6. Vancetastic

Posts: 1581; Member since: May 17, 2017

Do you use a random word generator for your comments?

7. TBomb

Posts: 1572; Member since: Dec 28, 2012

I'm going to say English isn't his/her first language. You can't expect everyone to be perfect, and you have to give some credit and appreciation for trying. With that said, @iloveapps, you're really bad at logical arguments.

10. Tipus

Posts: 894; Member since: Sep 30, 2016

Stop upvoting your comments and do someting useful peaceboy :)))

11. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

“Imagine of this was apple making foldable and suddenly fails, the hate gonna come off the roof.” Again you’re playing the victim card. Same happens when Android phones have issues especially with Samsung phones. All the Apple fanboys gather cry in the Android article just like you do in every Android article. “Android says that $1000 iphone is too overpriced but for $2000 fold that barely lasts for two days is amazing for you to depend.” Android is an Operating System, it can’t differentiate between $1000 iPhone and $2000 Fold. “Cool even of your not afford.” What the hell does this statement even mean? Looks like you don’t know what you speak with with your f@@k logic.

2. ando125

Posts: 16; Member since: Apr 06, 2017

Off topic: will Corning develop a foldable glass display?

3. ebilcake

Posts: 1231; Member since: Jul 16, 2016

User error. Any displays come out the box with damage they will obviously have to replace them; if the user tries to peal off a layer of the display, tough luck imo. They're probably just making sure they have warnings on all retail models.

8. TBomb

Posts: 1572; Member since: Dec 28, 2012

Unbox Therapy did a video where he folded and unfolded it 1000 times. The video was uncut and he didn't seem to have issues at all. While I don't claim deliberate foul play is at hand here, I do think some of these so called experts are petty sucky at their job. Not that this is the same thing, but Payless (the shoe store) completely tricked social media influencers who were supposed to be the best at what they do (google Palessi trick for the story). I'm sure part of it is Samsung's fault, but at the same time, I bet it's equally, or even more so, user error. Opening it with a slight tweak could damage a hinge, opening it too far, etc could all mess up a screen. So yes, Samsung should have prepared for that, but that doesn't mean it's completely their fault. Idk.

9. mackan84

Posts: 555; Member since: Feb 13, 2014

Unbox therapy also said you need to “baby” this phone even more. Like making sure there is no lint in your pocket maybe. In the verge case I think Samsung found something under that screen that made this delay happen.

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