Display broken? Galaxy Note 7/S7/edge, LG G5, HTC 10, iPhone 6s/Plus/SE official screen replacement prices

Display broken? Galaxy Note 7/S7/edge, LG G5, HTC 10, iPhone 6s/Plus/SE official screen replacement prices
Broken phone displays are no broken dreams - while the first are repairable, the second might haunt you for life, so let's pray for screen replacement services that won't break your piggy bank, how's that for another shattered thingy in one sentence? Previously, we compared the pricing for the most popular phone insurance plans, but that comparison would not be as helpful, if we don't list the official repair prices for the most expensive part that may break in your phone - its screen - too.

We probed Samsung, LG and HTC to give us the exact quotes for their official screen replacement services, and it turned out that their pricing is pretty much in line or often better than getting one of those display assemblies off, say, eBay, and bringing it to your local repair shop. Not only do such screens sometimes differ from the phone maker's specifications, but, in the case of Samsung's AMOLED panels, the company is the monopolistic provider of those anyway. Thus, there are those curious cases of LCD panels for the Galaxy S7 edge lurking in the eBay shadows that you see below, for instance, that cost almost as much as the official replacement quote from Samsung (insert eyeroll emoji here).

Display broken? Galaxy Note 7/S7/edge, LG G5, HTC 10, iPhone 6s/Plus/SE official screen replacement prices

When we probed the phone makers for the panel replacement costs of their spanking new flagships, we also asked about the turn-around-time (TAT), or how long does it usually take for the whole ordeal - shipping or bringing the phone to the designated repair service places, then diagnostics, part replacement(s), and shipping it back to the owner. Those quotes are also included, but, as you see, they are largely the same - a 2-day allowance for travel back and forth, and about a week's time for repair - so you will be without a phone for about 10 days on average if you choose to go the shipping route. Apple can swap your broken screen in a jiffy, though, just make an online appointment for the nearest Apple Store, eat lunch and stroll the mall, then come back in a few hours, and the screen should be replaced already.
 
PhoneOfficial screen replacement quoteTAT (turn-around-time)
Samsung Galaxy Note 7$26910 business days (up to 2 days for shipping, 5-7 working days for repair, 2 days for shipping out)
Samsung Galaxy S7 edge$26910 business days (up to 2 days for shipping, 5-7 working days for repair, 2 days for shipping out)
Samsung Galaxy S7$16210 business days (up to 2 days for shipping, 5-7 working days for repair, 2 days for shipping out)
LG G5$70-$1005-7 business days without the shipping times
HTC 10up to $1407-10 business days, including shipping
Apple iPhone 6s$1293-5 days without shipping times, same business day when taken to an Apple Store after an online appointment
Apple iPhone 6s Plus$1493-5 days without shipping times, usually same business day when taken to an Apple Store after an online appointment
Apple iPhone SE$1293-5 days without shipping times, same business day when taken to an Apple Store after an online appointment

As you can see, the only eyewatering price for a screen replacement this flagship season is for the Note 7 and Galaxy S7 edge - about $270 - but that's largely what we expected for a Quad HD Super AMOLED Dual edge display with plastic substrate, given our experience with the S6 edge+, S6 edge, or even the Note Edge before them.

The pricing for the HTC 10's screen replacement seems a bit steep in comparison, but let's not forget that the phone is not even shipping yet, then it is with the latest Super-LCD 5 generation, and HTC said this is the maximum quote for a complete swap. Moreover, you have the UH OH Protection that is coming with the phone gratis, and it gives you one screen replacement or water damage repair for free in the first year of ownership, so no biggie.

The iPhone 6s and 6s Plus screen prices are not bad for quality LCD panels with 3D Touch technology, too, yet the nicest surprise is the G5 display replacement quote, which LG said will hover in the $70-$100 range, depending on if they have to do a complete swap. Well, long story short, we know which ones are worth insuring now - looking at you, swanky AMOLED technology. We can only imagine those iPhone screen replacement costs if/when Apple eventually goes the OLED route, too, but at least those aren't likely to be bent like Gumby. 

The silver lining? Samsung said that the official screen replacement service will also restore the Note 7, S7 and S7 edge to their original IP68 specifications, meaning that the phones will again be waterproof. Given how much special adhesive there is inside to keep it all nice and watertight, that's no small matter to consider before you go the local repair shop route instead to try and save a few bucks.

Samsung Galaxy Note 7

Samsung Galaxy Note 7

Dimensions

6.04 x 2.91 x 0.31 inches

153.5 x 73.9 x 7.9 mm

Weight

5.96 oz (169 g)

LG G5

LG G5

Dimensions

5.88 x 2.91 x 0.29 inches

149.4 x 73.9 x 7.3 mm

Weight

5.61 oz (159 g)

HTC 10

HTC 10

Dimensions

5.74 x 2.83 x 0.35 inches

145.9 x 71.9. x 9 mm

Weight

5.68 oz (161 g)

Apple iPhone 6s Plus

Apple iPhone 6s Plus

Dimensions

6.23 x 3.07 x 0.29 inches

158.2 x 77.9 x 7.3 mm

Weight

6.77 oz (192 g)

Samsung Galaxy Note 7

Samsung Galaxy Note 7

Dimensions

6.04 x 2.91 x 0.31 inches

153.5 x 73.9 x 7.9 mm

Weight

5.96 oz (169 g)

LG G5

LG G5

Dimensions

5.88 x 2.91 x 0.29 inches

149.4 x 73.9 x 7.3 mm

Weight

5.61 oz (159 g)

HTC 10

HTC 10

Dimensions

5.74 x 2.83 x 0.35 inches

145.9 x 71.9. x 9 mm

Weight

5.68 oz (161 g)

Apple iPhone 6s Plus

Apple iPhone 6s Plus

Dimensions

6.23 x 3.07 x 0.29 inches

158.2 x 77.9 x 7.3 mm

Weight

6.77 oz (192 g)

To see the phones in real size or compare them with other models, visit our Visual Phone Size Comparison page

FEATURED VIDEO

56 Comments

1. byazatt

Posts: 316; Member since: Oct 26, 2012

One has to be extra careful with these gadgets.

29. QWERTYphone

Posts: 654; Member since: Sep 22, 2014

Another win for LG. G5 is the best phone on the planet now.

33. PHYCLOPSH

Posts: 637; Member since: Jun 28, 2014

Minus the looks, battery, camera and lack of B&O Play module in the U.S. You're correct.

35. mitchytan92

Posts: 92; Member since: Mar 02, 2015

It has a pretty decent camera but battery and quality issues is a problem for me. It is definitely not the best phone on the planet when there is the s7 edge and HTC 10. It all depends on what you want.

38. HomerS

Posts: 419; Member since: Sep 19, 2014

In other words, the G5 uses the cheapest/worst display panel of all the mentioned phones, except the iphone SE screen which is a pure rip off in price.

59. belosava

Posts: 127; Member since: Apr 14, 2014

Lg haters trolling

3. ibend

Posts: 6747; Member since: Sep 30, 2014

well, its the curved version of the best phone display ever, and only one manufacturer that could produce it.. btw, how much the cost to replace BBpriv screen? I guess its even more expensive since its BB :v

37. downphoenix

Posts: 3165; Member since: Jun 19, 2010

Not necessarily, Iphone's screen repair costs are reasonable here, and unlike the others, have actual repair stores that people can go to without having to wait 1+ week for it to be mailed back.

40. ibend

Posts: 6747; Member since: Sep 30, 2014

iPhone use low-res IPS LCD, it should be super cheap

42. bucky

Posts: 3774; Member since: Sep 30, 2009

You've been severely brainwashed.

43. trojan_horse

Posts: 5868; Member since: May 06, 2016

iPhones display aren't only low res, but also of poor quality.

46. Leo_MC

Posts: 6615; Member since: Dec 02, 2011

Yeah, so poor that, instead of words, your message looked like a big turd on my iPhone; I had to use an Android device to read it correctly and to answer it.

55. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

1 week? I get a new phone the very next day. I just call my carriers insurance and get the device replaced. DONE! All it costs is my deductible. Or I can submit a claim to the credit card company and get a 100% credit for the price I paid and just use the credit to buy another. DONE! Also, even though yes Apple Stores can be convenient for a repair, not all of them are accessible to every person in the USA.

6. ishaqthkr

Posts: 155; Member since: Mar 26, 2015

Time to order a Spigen/UAG/Otterbox rugged case and a tempered glass protector and I'm good.

10. Heisenberg

Posts: 367; Member since: Feb 11, 2015

+1 to this

23. grbrao

Posts: 294; Member since: Nov 23, 2012

Some times i wonder, why the manufacturer make such thin phones sacrificing battery? after that we buy it and protect wtih fat case and tempered glass.... wastage of money either way..........

48. Leo_MC

Posts: 6615; Member since: Dec 02, 2011

Or better yet: put the phone in a safe box and take it out after 2 years.

9. killer7D

Posts: 550; Member since: Sep 18, 2014

I need to buy a screen protection for my S7 Edge if that's the case.

11. tech2

Posts: 3487; Member since: Oct 26, 2012

Pun intended.

20. joeytaylor

Posts: 957; Member since: Feb 28, 2015

Good luck.....finding it near impossible....just trying to find something good for my S7

36. mitchytan92

Posts: 92; Member since: Mar 02, 2015

Huh? How is finding a screen protector hard for the s7 edge? Glass ones maybe but film one is as common as other phones.

58. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

I use IQ Shield and also this -https://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Daps&field-keywords=armorsuit&rh=i%3Aaps%2Ck%3Aarmorsuit Those are the best covers I have purchased. Easy to put on. Skinomi also has a full bodies soft covers that includes the pieces for the side. They arent as easy to put on because you have to wet them and slide them into place, but I found a fast way to do it. That's what I have on my Note 7 edge right now is the Skinomi one. But like the IQ Shield, when it dries, it is 99.9% invisible. And they fit right up to the edge on all sides. Plus it has a soft to the touch feel, but when done right it is really smooth and almost feels like glass. Notice I said almost. Also its a fingerprint magnet, just like the actual phone. But its a quick wipe with a cloth.

12. phonehome

Posts: 812; Member since: Dec 19, 2014

I may get digitally punched for writing this, but at least any broken iPhone display can be serviced on the spot at Apple's kind semi-vast network of stores. Big advantage for those with an iOS device.

16. TerryTerius unregistered

True. Although Samsung has Protection Plus and will loan you a device while yours is being fixed, it's still not quite as convenient as having physical stores everywhere. Considering all the things Samsung sells, I always wondered why they don't have brick-and-mortar locations... Aside from the cost.

19. tyrionTheWise unregistered

"I always wondered why they don't have brick-and-mortar locations" They don't? They are everywhere in my country, called 'Samsung smart cafe'. Kind of a cheesy name but they sell everything from their TV to washing machines.

21. joeytaylor

Posts: 957; Member since: Feb 28, 2015

Samsung lives in Best Buy stores....bout as close as you can get

44. AlikMalix unregistered

No, I've been to bestbuy to ask about a screen issue issue on my friends note 4, guess what - I was greeted by one of two effing sales representatives - he offered to buy a new note that has "better" specs. He looked at the device for about 20 seconds before offering to sell a new device. Sorry, but that's nothing close to the service you get at Apple Store.

18. tyrionTheWise unregistered

I have like 20 service centres in my city for Samsung, about the same as Apple. About the other companies, they usually don't exist. So I kind of agree with you.

14. KONICHIWA-ANNYONG unregistered

Why is the writer so trying to defend HTC's high price? I see many articles like this, trying to praise them so much. How much of PA is sponsored by HTC??

17. tyrionTheWise unregistered

129$ for a 4" 640p screen. What a ripoff!!! Compared to that, the 6S plus screen seems much cheaper.

* Some comments have been hidden, because they don't meet the discussions rules.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.