Best Buy Connect to disconnect on June 1st

Best Buy Connect to disconnect on June 1st
It is just short of two years since Best Buy launched its mobile broadband service, Best Buy Connect. Apparently, Best Buy has decided to abruptly pull the plug on the service completely.

New activations will cease effective immediately and the service will be shut down completely on June 1st.  Obviously, all early terminations fees will be waived. WiMAX 4G customers will have the option to transition their service to CLEAR.

Internal Memo

Internal Memo

Existing customers whose accounts are in good standing will receive a $125 or $150 gift card, depending on their service, by email on April 27th to help offset the cost of finding a new provider. Those with overdue accounts that address the balance will receive their gift cards on June 20th.

Best Buy simply states that it feels it “can achieve greater growth by delivering mobile broadband support in ways other than an exclusive Best Buy-branded service.”

source: Engadget

FEATURED VIDEO

1 Comment

1. ardent1

Posts: 2000; Member since: Apr 16, 2011

11,000 customers is not a large customer base.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.