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Yet another problem with HTC 7 Trophy reported, HTC planning to issue a recall?

Posted: , by Alex I.

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Yet another problem with HTC 7 Trophy reported, HTC planning to issue a recall?
When you think that it can't get any worse for the HTC 7 Trophy, it actually does. Yesterday, we reported on the peculiar problem that two different handsets with the HTC 7 Trophy brand on them have vastly different displays. To make things even worse for both HTC and Windows Phone 7, the latest news on the troublesome device is that it has another screen defect.

According to no less than nine XDA developers, there are streaks on the HTC 7 Trophy's screen that look very much like bubbles between the different layers of the Super LCD. All attempts to fix the problem have proved to be in vain.

But that's not all. The original user who leaked the problem went to the store where he bought the device and along with the manager inspected a new batch of phones, only to find that it's not a one-off device and there are other HTC 7 Trophy handsets with the very same problem. Reportedly, the manager said that HTC are aware of the problem and would be "issuing a recall".

It seems very likely that there is no future for the HTC 7 Trophy, at least for the time being, but the interesting part is how Windows Phone 7 and indeed HTC would pick themselves from here. This is no doubt a setback for Microsoft's new OS and a stain on HTC's reputation of delivering great all-around phones.

Take a look at the video below to see the problem for yourself.

source: pocketnow



18 Comments
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posted on 03 Nov 2010, 13:00

1. Phullofphil (Posts: 798; Member since: 10 Feb 2009)


manufactured by two different companys probably and maybe to fast.

posted on 03 Nov 2010, 19:29

2. omacalex (unregistered)


What a shame......

posted on 03 Nov 2010, 22:03 1

3. rafaelinux (Posts: 31; Member since: 29 Jun 2009)


Oh, a bad phone with a bad screen. That'll hurt the sales.

posted on 04 Nov 2010, 14:09

4. OutriggerHawaii (unregistered)


It is an ugly phone - with that diagonal two-tone finish it should have been dubbed "The Riddler". Makes you wonder why T-Mobile accepts such crap from HTC when they are the very reason that HTC has grown into a contender. HTC sends their best designs to Verizon and AT&T. T-Mobile should yank all their products and get their attention.

posted on 05 Nov 2010, 22:20

5. jd (unregistered)


T-Mobile doesn't have this phone

posted on 13 Nov 2010, 18:02

6. Nick (unregistered)


I have a problem with my htc 7 trophy the bluetooth turns on and off ok but will not pair with any device at all.

posted on 22 Nov 2010, 16:59

7. Bry (unregistered)


Me too. Bluetooth refuses to pair with any other device.

posted on 05 Dec 2010, 09:09

8. gary36arms (unregistered)


The trophy doesn't support file transfer over Bluetooth, youl
'll find you will pair it with a Bluetooth headset or headphones but not much else

posted on 15 Dec 2010, 09:08

9. anhel (unregistered)


I also have a problem with the display. Same thing happens to me. Unable to see the display at all. Only if I have a kind of light as the battery can not see what is going on in the HTC. I do not know how such things can be sold with such a great phone by mistake. I do not understand, and vendors of such phones this is a great shame for such konpaniju.

posted on 26 Dec 2010, 23:49

10. Eric (unregistered)


i am having trouble sending emails from my htc7. i can receive emails ok but when i try to send them they just stay in my outbox. the only time the email will send is if i connect my phone to my pc by the usb cable. any ideas guys?

posted on 13 Feb 2011, 16:03

11. mikey0407 (unregistered)


great just orderd one for a upgrade bout a min ago now read this !!! s%"t

posted on 13 Jun 2011, 00:29

12. Gary S (unregistered)


FYI to all readers here, Verizon's Backup Assistant DOES NOT WORK with this device. You have to MANUALLY re-input everyone on your list of contacts. No way around this whatsoever.

posted on 20 Jun 2011, 06:28

13. hermer (unregistered)


I used to be able to get various apps from the marketplace and in the last month or so I havent been able to access any new apps... I select 'install' and get this error message 'Can't get this information at the moment. Check again in a little while.' I keep trying but to no avail. What could be the issue?

posted on 22 Jun 2011, 05:50

14. kirklo (unregistered)


when i ring people they cant hear me, but i can hear them. unless they have me on speaker phone. a strange problem any one else havin the same issues.

posted on 20 Jul 2011, 12:11

15. Stu (unregistered)


You don't have to manually input everyone from backup assistant. You simply import your contacts from the backup assistant website into hotmail or google and sync your contacts from their respective services.

posted on 25 Jul 2011, 18:28

16. ali (unregistered)


I have a problem with my htc 7 trophy the bluetooth turns on and off ok but will not pair with any device at all.

posted on 20 Sep 2011, 01:38

18. Nu2Trophy (unregistered)


I've had my HTC Trophy since May and since I've had it I keep having the same problem ... it keeps shutting down for absolutely no reason and it happens several times a day. Has plenty of battery when it happens. Tried removing the battery but that did not help. Has anyone else experienced this problem?

posted on 23 Nov 2011, 14:29

19. 7daysOfSunnyJune (Posts: 1; Member since: 23 Nov 2011)


Yes actually I am having the same problem i got mine since June but just a couple of weeks ago it started shutting down by itself. After a while it came to my attention that it shuts down if you slightly slap it at the back just below the battery. Unfortunately not good warranty support in Greece! So I am just being careful before putting it on a table and I use a case. Please feel free to contact me if you have any news on the issue.

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