Why American Airlines bought 17,000 Samsung GALAXY Note II units instead of the Apple iPad
On the other hand, according to Lisa Canada, AA's Managing Director of Operations Technology, American Airlines maintenance personnel use the Samsung Galaxy Tab to help them quickly find the cause of a problem and the same tablet is given to passengers on American's Business Class so that they can obtain premium inflight entertainment.
Canada said that after months of testing different devices for the flight attendants, and looking at feedback from employees, "We felt that Samsung’s tablets were best suited to our enterprise environment, plus we were able to make customizations to fit our needs." And Samsung's SAFE (Samsung For Enterprise) initiative provided American Airlines with the safety that the airline wanted.
1. InspectorGadget80 posted on 10 Mar 2013, 12:34 51 2
Looks like AA finally choosing the right phone
2. sintruder posted on 10 Mar 2013, 12:37 7 23
I think they should also consider the sony xperia tablet z in the future.
3. Taters posted on 10 Mar 2013, 12:38 30 7
Wait?! What happened to the iphone and ipad just working unlike those crappy Samsung products that don't work, die after 5 months, feel like cheap plastic, creak etc.?
Oh yeah, that was just Samsung haters making stuff up!
24. som posted on 10 Mar 2013, 16:33 9 1
iPhone is too small and iPad is too large for flight attendants to carry, so Galaxy Note 2 is the right size and pocket friendly for all businesses.
28. Droid_X_Doug posted on 10 Mar 2013, 17:20 1 0
iPad mini would have met the size requirements. I suspect the decision was based on the extent to which apps and content could be customized. Plus, there was already experience with Sammy tablets in the maintenance organization. I wonder if the pilots had a do-over, would they still go with the iPad?
41. garz_pa posted on 10 Mar 2013, 22:00 0 0
LOL. Samsung products die after 5 months? I've been using my S2 for more than two years now. Yeah, you guys sure made that one up.
5. menny07 posted on 10 Mar 2013, 12:44 10 6
American is pretty cheap though, speaking in the service they offer. -_-
Good choice in tablet though.
22. guest posted on 10 Mar 2013, 15:37 1 0
As an AA EXP I found their service heads and shoulders above United when I was a 1K with them. Their meals in First class are much better than United second only to Delta. Their lounges are the best of all US legacy carriers with spa like showers, fluffy towels Dermalogica brand amenities and awesome views. Their upgrades for top tier elites are the best in the US. You can fly business class anywhere they fly if you are top tier for the cheapest available economy ticket with their systemwide upgrades. My N7 and Galaxy Note 2 are super fast using their lounge wifi. Loyalty has its rewards ;-)
6. Q1Q10 posted on 10 Mar 2013, 12:50 14 1
Wait, why did they put a galaxy note 2 picture when the article claims that American Airlines is using a galaxy tab
10. Topcat488 posted on 10 Mar 2013, 13:21 16 0
American Airlines maintenance personnel use the Samsung Galaxy Tab...
The flight attendants use the Note 2, That's what the article is about.
7. Tre-Nitty posted on 10 Mar 2013, 12:50 3 22
Android loyalists are so funny! Now let me guess, AA is awesome. Like I've said before, if you're not profiting from these business moves, you shouldn't care at all.
9. wilsong17 posted on 10 Mar 2013, 13:13 12 2
so you saying because its not apple its not cool keep drinking your coolaid
what can a ipad do that you cant do and a galaxy note 2
12. Droiddoes posted on 10 Mar 2013, 13:25 7 2
So then we can assume you own apple stock based on your comment, correct? Or are you just another hypocritical apple drone?
18. Tre-Nitty posted on 10 Mar 2013, 14:35 1 4
Clearly you can't read buddy! You, me, or anybody who rejoices over a particular company buying another companies product for whatever reason is very misguided! I use a note 2 and a iphone 4 for work(company provided), so unlike you, I could care less about Apple, Google, or any other multi-billion dollar company. Trust me droiddoes, Google really could care less about you, just your money!
23. Droiddoes posted on 10 Mar 2013, 15:42 4 1
Well obviously. You (and Google) could always care less, not sure what your poi- oh I get it. You misused the phrase. It's "COULD'NT" care less.
And there is very good reason to rejoice in a particular product we enjoy being more ingrained and adopted by others. I could explain it to you, even draw you a picture, but I doubt you'd understand and I do not own crayons.
26. Tre-Nitty posted on 10 Mar 2013, 17:03 2 1
You rejoice because it's your business, still makes you an idiot! Bottom line, if you are loyal to any business/product and stand to gain nothing financially, then you are a idiot! Take it how you want. Btw, you suck at humor! Just a heads up.
29. Droiddoes posted on 10 Mar 2013, 17:43 0 2
That's nice. You suck at life and reading comprehension, and as such I am done with you.
36. Tre-Nitty posted on 10 Mar 2013, 19:16 0 1
Awww, I struck a nerve. Guess I was right! Oh well, keep being loyal little puppet, Google loves your money.
45. joey_sfb posted on 11 Mar 2013, 00:35 1 1
8. rajagopalan.k posted on 10 Mar 2013, 13:09 7 1
another sharp long nail hip deeply into the i-asses
34. SleepingOz posted on 10 Mar 2013, 18:56 2 0
Not just them but all Samsung haters in general.
11. MelvinPainter posted on 10 Mar 2013, 13:21 11 1
iphones and ipads are for those who can't think for themselves.
13. kboo1995 posted on 10 Mar 2013, 13:50 1 10
so now AA IS AWSOME ha?
just because they use the HOLY sasmung tablets
lol typical SASMUNG users
just want to spend the whole day bashing apple
go do a real thing in ur life for god sake :)
14. Hemlocke posted on 10 Mar 2013, 13:52 0 3
Why are we holding up a company that has been bailed out more times than a rowboat made of Swiss cheese as some example of great decision making? Regardless of what AA chose, they will still always be the bozos who make pre-2008 AIG look like fiscal geniuses.
21. guest posted on 10 Mar 2013, 15:30 2 0
Actually if you knew anything AA was the last airline to hold out on using chapter 11 to restructure their financial obligations. Perhaps you are confusing United or Continental with AA.
38. Hemlocke posted on 10 Mar 2013, 19:54 0 0
They held out so they could get out from under pension and union obligations, but that is a separate matter. While this is their first Chapter 11, it is not the first time they have accepted government bailout money. 2001 was a notable time.
16. half_21 posted on 10 Mar 2013, 14:15 7 0
that's the right way of picking a device...it is based on needs and the functions needed by the users...not just because of the prestige of the brand...
17. wilsong17 posted on 10 Mar 2013, 14:34 1 0
amen to that but plz dont tell apper user they cant accept it
19. darac posted on 10 Mar 2013, 14:42 0 0
And there you have it..
Note 2 officially the most usable handheld gadget.
20. tward291 posted on 10 Mar 2013, 14:58 0 0
Until other platforms jump on the phablet market the note will continue to dominate business. It's all about saving cost companies don't want to carry to devices a tablet and a phone when they can carry on. That's why dish switched. Of course if wp8 or ios ever made one I think you would see a shift.
25. jroc74 posted on 10 Mar 2013, 16:39 2 0
"plus we were able to make customizations to fit our needs"
Enough said right there... It is what it is. I think for that...its Android, MS OS's and Apple last.
31. supersammyfans posted on 10 Mar 2013, 17:54 0 0
Take that iRotten haha, not to mention they don’t even pick the M$hit and RIP, i guess they don’t even want Scroogle products...... Well who need those when we have Sammy :D
32. fanboy1974 posted on 10 Mar 2013, 18:09 0 0
Apple is so greedy I bet they asked for full retail for every unit American Airlines was asking for.
Plus not everyone wants to carry around a tablet be it 7.9" or 9.7"; it won't fit even with the word mini in front of the name. The Note 2 would be a perfect candidate for all types of business users especially police and insurance companies.
33. JunitoNH posted on 10 Mar 2013, 18:48 0 0
The truth is, last year American filed for chapter 11, and about to merge with another airlines. Therefore, don't have lots of money to throw around, so they went for the cheapest thing the could afford, enter the note. I'm sure buying in bulk Samsung gave them an excellent deal, just simple economics.
37. Whateverman posted on 10 Mar 2013, 19:53 0 0
Just about every phone on the market is cheaper than the Note 2 right now, so that theory doesn't really hold water.
42. jroc74 posted on 10 Mar 2013, 22:18 1 0
JC Penny's uses iPads in some sections of the store to help shoppers shop. I was in there yesterday, I used one.
I will probably never own an iDevice, Mac, ....anything Apple. Dont like Apple's business practices. I had no problem using that iPad in the store tho. Even showed it to my son, like a 'ohhh look at this moment'...lol.
Folks.....whenever one of yall try to label me a fanboy.....please remember mine and gallitoking's post. Thanks, appreciate it.
43. xperiaDROID posted on 10 Mar 2013, 22:50 0 0
Because the GALAXY Note II is better , smarter than the iPad, that's all.
44. vickygamit posted on 10 Mar 2013, 23:18 1 0
some people don't fly if airlines not using apple product.
its transportation business not apple store
46. Ninetysix posted on 11 Mar 2013, 08:35 0 2
Android and other tablets doesn't even come CLOSE to this list. Fandroids are mad :)
47. BatGirl1 posted on 0 0
No matter the gadget, LAZY-HANDS grips work great for those on the move. I love my grips for my HD Kindle and iPad. They even have one for a phone.