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Google Nexus 7 has separation problem with its screen

Posted: , by Alan F.

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Google Nexus 7 has separation problem with its screen
Some owners of the Google Nexus 7 tablet, including some whom are members of the Xda Developer's Forum, have noticed that the screen on the ASUS built device is slowly moving above the plastic bezel over time. In other words, the screen is popping up from the plastic casing. At first, the screen seems to creak when it is pressed, but eventually it starts to show some separation issues. One entrerprising Xda member, jam10238, removed the tablet's back cover and tightened the screws that hold the screen in place.

A few Google Nexus 7 owners decided to copy this maneuver and found upon removing the back cover of their unit, that the screws were quite a few turns away from being sufficiently tightened. While getting a screwdriver and turning the screws (no, we don't recommend the Oppo Finder for this operation) helped some, it didn't solve the problem in every case where there was screen separation.

Does your recently arrived Google Nexus 7 have to go back to the factory?

Does your recently arrived Google Nexus 7 have to go back to the factory?

Instead of doing something to the Google Nexus 7 that you probably should not do, your best bet is to call the retailer or email the on-line app store that you bought it from, and request a replacement unit. Now that the tablet has started shipping in number, you probably won't have to wait terribly long for a replacement. And we would try to avoid saying anything about having a screw loose because someone might take it the wrong way.

If you are the type that must fix it yourself before surrendering to a technician, you can find directions on how to remove the back cover and tighten the screws at the sourcelink.

source: XdaDevelopersForum  via  Phandroid

iFixit's breakdown of the Google Nexus 7
iFixit's breakdown of the Google Nexus 7
iFixit's breakdown of the Google Nexus 7

iFixit's breakdown of the Google Nexus 7


21 Comments
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posted on 18 Jul 2012, 20:35 2

1. remixfa (Posts: 14151; Member since: 19 Dec 2008)


umm.. your probably going to wait. The Play store was sending emails to people that ordered in some areas that the shipping time for the 16 gig version was going to be a few more weeks. It was all over G+ yesterday.

posted on 18 Jul 2012, 20:36 4

2. nightelf91 (Posts: 20; Member since: 03 Jul 2012)


Dear author,
Please proof-read your article before posting it online. Hint: the prominent label underneath the embedded picture of the nexus 7 box.

Kindly,
A Phonearena reader

posted on 19 Jul 2012, 00:25

14. quakan (Posts: 1223; Member since: 02 Mar 2011)


What a douche.

posted on 18 Jul 2012, 21:25

3. Hammerfest (Posts: 370; Member since: 12 May 2012)


I have sent my TF101 (Asus Tranformer OG) in now 3 times in the last month, literally once a week, first time they replaced the wrong part, second time they replaced the correct part but damaged the camera, Im sending it in a 3rt time to fix the camera...

Needless to say, I havent had an issue with doing the RMA and getting repair done, sure they might do a "quick fix" (IE I said the bezel was loose, so they just replaced the bezel instead of what it mounted to, easy to figure out if you spend more then 10sec on it), but not denials for my repair so far, and while Im annoyed as all hell at being without my tablet for coming up on a month now, they paid for shipping for the last 2 times and havent given me s**t when I sent it in...

This is the LEAST problems I have had with an RMA/Repair center... Asus pays the facility well and while they may not take the extra time to examine the problem, they wont balk at taking it back for a second or third time to really fix your issue :D

TL;DR: Call ASUS, get an RMA, get it fixed under warranty... My experiance has been GREAT considering so far with another tablet device from asus!

posted on 18 Jul 2012, 21:33 2

4. gallitoking (Posts: 4690; Member since: 17 May 2011)


is a 199.00 tablet.. right?

posted on 18 Jul 2012, 22:03 4

6. Sniggly (Posts: 7182; Member since: 05 Dec 2009)


You've been out in force today.

posted on 18 Jul 2012, 23:16 3

8. gallitoking (Posts: 4690; Member since: 17 May 2011)


still behind to what your troops are doing right?

posted on 19 Jul 2012, 00:23 2

13. Sniggly (Posts: 7182; Member since: 05 Dec 2009)


My troops? What in blazes are you talking about?

posted on 19 Jul 2012, 00:48 4

15. gallitoking (Posts: 4690; Member since: 17 May 2011)


Ohh please commander of the fandroids... go to any Apple articles read all the comments left by yur troop of haters

posted on 19 Jul 2012, 01:11 2

16. Sniggly (Posts: 7182; Member since: 05 Dec 2009)


Lolwut? I'm no leader. It's flattering that you try to assign responsibility for others' actions to me though.

posted on 19 Jul 2012, 07:57

18. iamcc (Posts: 1319; Member since: 07 Oct 2011)


Just because you Apple fans need to have some sort of "leader" to make you all feel special like you are part of a club does not mean the same for everyone.

posted on 18 Jul 2012, 21:49 2

5. clevelandiskindacool (Posts: 28; Member since: 03 Jul 2012)


Come on ASUSSSSSSSSSSSSSSS

posted on 18 Jul 2012, 22:36 2

7. BattleBrat (Posts: 1175; Member since: 26 Oct 2011)


Hmmm, I'm still tempted to buy one, but I'd rather have a higher end Asus tablet, something with 2gb of ram for futureproofing would be nice....

posted on 18 Jul 2012, 23:51 1

9. valapsp (Posts: 484; Member since: 12 Aug 2011)


The ones that will ship next week or 2 are intact?

posted on 19 Jul 2012, 00:11

10. zaidalrawi80 (Posts: 20; Member since: 05 Jul 2012)


yesterday was in Sam's club and i saw it and i can give my first impression it's good quality and for its cost i can say it's affordable to people how they need it for browsing and little things to do....

posted on 19 Jul 2012, 00:14 1

11. zaidalrawi80 (Posts: 20; Member since: 05 Jul 2012)


Good competitor to Kindle fire at least Android!

posted on 19 Jul 2012, 00:19 5

12. remixfa (Posts: 14151; Member since: 19 Dec 2008)


first adopter syndrome. it happens to ALL products. Before the trolls come in and start spouting their crap, remember all the initial problems each iphone has had.. especially with their yellow screen blotches and antennas.

posted on 19 Jul 2012, 07:17

17. protozeloz (Posts: 5381; Member since: 16 Sep 2010)


iPhone and iPad various generations have had issues in the past, that's why I wait for certain batches to go away as issues appear factory regulations get tighter

posted on 19 Jul 2012, 18:00

19. sithman (banned) (Posts: 299; Member since: 21 Apr 2012)


This ain't about apple, it's about the nexus 7. Do not deviate young Jedi, or suffers your fathers fate u will.

posted on 19 Jul 2012, 21:14

20. protozeloz (Posts: 5381; Member since: 16 Sep 2010)


read my comment again please

posted on 24 Jul 2012, 09:51

21. mstrjames (Posts: 1; Member since: 24 Jul 2012)


Simple fix by holding the screen down for a long period of time to let the glue rebond - it's been two days and it's perfect! Check out the full guide:

http://therealtonystark.blogspot.ca/2012/07/google-nexus-screen-separation-fix.html

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