U.S. safety overseer supports Samsung's decision to put Galaxy Note 7 sales on hold

U.S. safety overseer supports Samsung's decision to put Galaxy Note 7 sales on hold
Even though Samsung has yet to confirm a second global Galaxy Note 7 recall, it's pretty clear that the move will happen sooner rather than later. For the time being, the South Korean company announced that it will put all Galaxy Note 7 sales on hold, so if you've pre-ordered yours, then you'll probably never get it if things prove to be as worse as we've been telling you in the last couple of days.

To highlight the fact that the Galaxy Note 7 case is of great importance not just for Samsung, but for customers too, the Consumer Product Safety Commission (CPSC) confirmed that it stands by the South Korean company's decision to halt sales of its phablets and continue to investigate what's causing them to overheat and explode

In fact, Elliot Kaye, Chairman of the CPSC, said that Samsung's decision to suspend Galaxy Note 7 sales was definitely "the right move." Furthermore, the handset maker issued another warning to its customers earlier today, so if you own the Galaxy Note 7, old or new, we strongly recommend powering down the phone and stop using it. All major carriers in the United States have already put Galaxy Note 7 sales on hold and are offering other smartphones as replacements. You can also ask for a refund if you don't find anything suitable for your tastes.

If your Galaxy Note 7 overheats or catches fire, Kaye suggested that you should continue to report any safety issues with the phone to the CPSC, so they could escalate the problem further.

Last week, several cases of exploding Galaxy Note 7 units were reported in the United States and Asia. Perhaps that wouldn't have been a major problem (since we got used to it from last month), but these phones were tagged as "replacements," which means the battery problem hasn't been solved and these Galaxy Note 7 devices aren't safe as Samsung previously announced.

Story timeline



1. Doakie

Posts: 2478; Member since: May 06, 2009

This just in! The sky on Earth is blue!

8. kiko007

Posts: 7521; Member since: Feb 17, 2016

No....it's not lol.

10. kiko007

Posts: 7521; Member since: Feb 17, 2016

17. truthwins unregistered

Here in china the sky always looks dusty

2. Zylam

Posts: 1823; Member since: Oct 20, 2010

Best phone on the market. Wait it explodes, was recalled twice, and now the manufacturer along with safety agencies are telling people to stop using it. Best phone there is. isheep, Death to Apple, Fragmentation, bend gate.

5. Dresko

Posts: 6; Member since: Jul 08, 2016

Again why no exynos model has exploded??no incident in europe?

6. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

Just ban the device and get it done already.

9. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

Wow, some hypocrite saying trolls had their field day when Apple had bendgate, now he is the one having a field day. Hypocrisy or stupidity? Maybe both.

21. kiko007

Posts: 7521; Member since: Feb 17, 2016

I just read a comment over at AC saying they might announce discontinuation of the Note 7 as soon as tomorrow. Take that with a grain of rock salt thought......I can't read Korean all that well.

* Some comments have been hidden, because they don't meet the discussions rules.

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