Verizon and T-Mobile join the fray, allow customers to exchange their Galaxy Note 7 replacements
The phone caught fire on a plane a few days ago, which is almost unbelievable considering the fact that the IMEI with which it was tagged proves that it's a replacement Galaxy Note 7 phone, one that should pack a battery manufactured by a company other than Samsung SDI.
Although Samsung stated that it will start its own investigation the moment the damaged Galaxy Note 7 unit arrives in its labs, many carriers have already started to allow customers to exchange their phablets with another models.
We reported earlier today that AT&T and Sprint have already confirmed that any customer who owns a Samsung Galaxy Note 7 is more than welcome to swap it for another Samsung smartphone or one from another brand. It doesn't even matter it the phone it was already exchanged for a new, safe replacement.
Now, Verizon and T-Mobile announced they are joining the other two major carriers in the United States to allow consumer to switch their Galaxy Note 7 phones with other devices. Obviously, those who want can also ask for a refund.
This quite a blow for Samsung, as the South Korean company has just kicked off sales of Galaxy Note 7 in its home turf. Although we feel very sorry for Samsung and its latest flagship, it looks like we might witness a second Galaxy Note 7 recall. Let's just wait for Samsung's investigation to conclude though.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco