Major carrier AT&T has just announced some major changes to its next generation 9-1-1 emergency communications platform, AT&T ESInet. The advancements revealed by AT&T today are meant to improve first responders’ access to real-time, detailed information, thus helping them react faster and better understand each situation they’re facing with.
The main addition to AT&T ESInet is support for picture and video messaging, as well as automatic vehicle crash alerts. After the latest ESInet updates, AT&T Mobility subscribers will be able to send pictures and video messages to PSAPs as comfy as they text family and friends.
Public safety is our top priority, and the new features of ESInet represent a major advancement in transmitting and protecting critical emergency data. By providing a dedicated, secure connection to leading cloud providers, we are enhancing PSAPs’ ability to deliver fast, effective emergency responses while safeguarding against cyber threats.
– Matt Walsh, AVP – FirstNet and NextGen 9-1-1 Products, AT&T, June 2025.
Up until now, the whole process of sending multimedia to PSAPs has been very complicated, so the new changes are a welcome addition to AT&T’s next-gen emergency platform.
Apparently, AT&T is the first US carrier that enables these features for its cellular customers. However, support for picture and video messaging has been designed to be interoperable with other cellular providers and will be accessible more broadly as other providers integrate it.
AT&T's latest enhancement will greatly help first responder be more effective | Image credit: AT&T
Besides being able to easily send pictures and video messages to PSAPs, AT&T also announced that ESInet enhancements will enable select model year 2026 Toyota vehicles with the built-in AT&T Connected Car SIM to send crash data to AT&T-served PSAPs, thanks to a partnership with Intrado.
The information sent will include details like airbag status and precise vehicle location. According to AT&T, this will be the first fully integrated and standards-based wireless transmission of crash data in the industry, allowing first responders to more effectively respond to the scene.
As far as availability goes, AT&T announced that the new capabilities revealed today will be available to existing and new ESInet customers starting in October, so there are still some months to wait until they go live.
Grab a free iPhone 13 from Total Wireless!
Switch to Total 5G+ Unlimited 3-Month plan or Total 5G Unlimited and get a free iPhone.
Cosmin, a tech journalist with a career spanning over a decade, brings a wealth of experience to PhoneArena. His expertise lies in brands like Samsung and Nokia, and he has a keen interest in innovative technologies. After a brief stint in PR, Cosmin returned to tech journalism in 2016, committed to delivering clear and objective news. When he's not writing or appearing as a guest on TV and radio shows, Cosmin enjoys playing RPGs, watching Netflix, and nurturing his passion for history and travel.
A discussion is a place, where people can voice their opinion, no matter if it
is positive, neutral or negative. However, when posting, one must stay true to the topic, and not just share some
random thoughts, which are not directly related to the matter.
Things that are NOT allowed:
Off-topic talk - you must stick to the subject of discussion
Offensive, hate speech - if you want to say something, say it politely
Spam/Advertisements - these posts are deleted
Multiple accounts - one person can have only one account
Impersonations and offensive nicknames - these accounts get banned
To help keep our community safe and free from spam, we apply temporary limits to newly created accounts:
New accounts created within the last 24 hours may experience restrictions on how frequently they can
post or comment.
These limits are in place as a precaution and will automatically lift.
Moderation is done by humans. We try to be as objective as possible and moderate with zero bias. If you think a
post should be moderated - please, report it.
Have a question about the rules or why you have been moderated/limited/banned? Please,
contact us.
FCC OKs Cingular\'s purchase of AT&T Wireless
Things that are NOT allowed:
To help keep our community safe and free from spam, we apply temporary limits to newly created accounts: