Casey's dad is responsible for the bill and Orange has allowed them to set up a payment plan to make good on the balance. But Casey's mother is still upset, wondering why Orange didn't contact the family sooner, especially since the bill is usually just $75. "I can’t believe that a company would let a bill which is usually [$75] get up to that level," she said.
Let this be a lesson to those traveling overseas this time of the year. You can usually go into the settings of your phone to disable data roaming. If you are planning on traveling outside your country, check with your carrier to find out its roaming policies.
"This is about the extortion of a 14-year-old girl. When I heard about it I felt physically sick. Casey was very upset and embarrassed and I was in tears. She was only using it for the normal teenage stuff, updating her friends with what she was up to and this and that."-Kate Snook, Casey's mother