Samsung is close to solving Galaxy Fold issues, but there's still no new release date to share

Samsung is close to solving Galaxy Fold issues, but there's still no new release date to share
For pretty much as long as we can remember, Samsung has been reportedly cooking up a category-redefining foldable mobile device. After many years of hard research, development, and refinement work, the company finally settled on an in-folding design that was supposed to withstand up to five years of "regular" use, based on rigorous tests performed in a controlled environment.

Unfortunately (for Samsung), humans are not the same as robots, which became abundantly clear after several Galaxy Fold units sustained catastrophic damage within only a couple of days of reaching the hands of select reviewers, influencers, and vloggers. Naturally, the highly anticipated US launch of the game-changing product was quickly delayed, as Samsung vowed to thoroughly investigate the causes of the early incidents.

While notices sent just a few days ago to those who pre-ordered the flexible but fragile phone didn't seem particularly encouraging, the latest official statements quoted by The Korea Herald are significantly more optimistic, suggesting Samsung is very much on top of this extremely delicate situation.

No new release date yet, but it won't be "too late"


Before changing your mind or waiting for Samsung to automatically cancel your order come May 31, it's important to know the aforementioned investigation is expected to conclude "in a couple of days", according to Koh Dong-Jin, the tech giant's head honcho. The CEO and President of Samsung Electronics says the "defect caused from substances" has been reviewed, and the company is confident it can implement measures to prevent similar issues from happening in the future relatively quickly.

Samsung is close to solving Galaxy Fold issues, but there's still no new release date to share

These are likely to include "strengthening the durability of the exposed areas on the hinge and minimizing the tiny gap between the protective layer and the bezel of the main display in order to prevent any external substances from penetrating the device." In case you've been living under a rock, we should point out two main problems were identified by various industry pundits for the pre-release Galaxy Fold fiasco.

One was the piece of plastic applied on top of the phone's display to protect it from scratches, which a couple of reviewers peeled off with relative ease. This will apparently be strengthened and accompanied by a clearer warning that removal should not be attempted under any circumstances. The other and arguably more serious flaw involved top and bottom gaps between this protective layer and screen bezels where the device was supposed to fold, easily attracting debris that could impact the functionality of the main display.

Samsung is close to solving Galaxy Fold issues, but there's still no new release date to share

Samsung says the gap will be "minimized" but if it doesn't go away completely, it might still cause you headaches in the long run. All in all, there are still challenges to overcome and lots of moving parts (literally and figuratively) to consider, so it's certainly not surprising to hear Koh keep things vague in terms of commercial availability. Samsung's only promise right now is that the Galaxy Fold will not hit stores "too late", presumably in even smaller numbers than initially planned.

Who can beat Samsung to market?


The frontrunner is obviously Huawei, as the out-folding Mate X was formally unveiled just a few days after the Galaxy Fold and scheduled from the get-go for a mid-2019 launch. China's smartphone market leader has no intention to delay this bad boy, which is now expected to kick off domestic sales in June. Theoretically, Samsung could still claim bragging rights with a commercial debut around the same time in the US, but apart from actually solving the Galaxy Fold's issues, the company needs to conduct additional tests and go through certification procedures again.

Samsung is close to solving Galaxy Fold issues, but there's still no new release date to share

Another company rumored to unveil a groundbreaking foldable handset soon is Motorola, although the odds of seeing the iconic Razr brand revived and actually re-released by the end of next month are astronomical. The same goes for Xiaomi's ambitious and incredibly complex dual-folding concept, while the likes of Google and OnePlus have no plans to join this party in the near future.

Bottom line, Samsung should just take its time and try to get the Galaxy Fold right rather than rushing it in the hands of early adopters to beat Huawei to the punch. After all, no one knows how good or durable the Mate X will prove to be out in the real world either.

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13 Comments

1. legar123

Posts: 32; Member since: Mar 26, 2019

This revolutionary device will top sales charts across the globe and make Samsung the most innovative company in the world! Huawei Mate Fold X don't stand a chance as the folding mechanism is FAKE!

2. worldpeace

Posts: 3099; Member since: Apr 15, 2016

It's a 1st-gen of a concept phone, just like the Note Edge, Samsung will only make limited number of this device, and it wont go mainstream.

3. chris2k5

Posts: 239; Member since: Nov 17, 2012

HAHAHA U THINK ITS GONNA TOP SALES CHARTS. That’s hilarious from SamSheep

12. GalaxyLeads_iCrapFollows

Posts: 216; Member since: Nov 29, 2017

The Fold is far superior to the ugly chinese huawei wannabe Fold that will fail in a few months. Also Apple, who likes to copy whatever Samsung does, will come begging Samsung as usual to make them the foldable OLED screen for the upcoming foldable iphone. Mark my words.

4. Priyam009

Posts: 13; Member since: Oct 23, 2018

Lol haven't we already seen what revolutionary product of Samsung does whereas Huawei's solution is more premium and durable as per handfull of reviewers who got their hands on...what happened when they got their hands on to "revolutionary" Galaxy fold it broke af so stop being a brainless fan and wait for other manufacturers to join the tide

5. Plutonium239

Posts: 1154; Member since: Mar 17, 2015

How is a device with a plastic covered display that is on the outside more durable? The outside design will be scratched so easily. One drop and it's likely toast. The galaxy fold would likely survive a drop while folded.

7. Knownhost

Posts: 78; Member since: Nov 13, 2017

Agreed. Unless Huawei has discovered a means to provide a more durable screen protector, a set of keys or even some spare change in the same pocket would soon destroy the fragile display. I'm really afraid that neither folding phone is ready for retail.

10. oldskool50

Posts: 769; Member since: Mar 29, 2019

You're dumb. The screen folding inside, will have the outer case to protect it. Yes the screen is plastic on both. But the screen being outside means when you drop it, the display is going to hit the ground, just like your other phone would. Do you hate Samsung so much, that you literally have to say something so stupid and illogical? They are both nearly equally fragile devices. But at least you will be able to put a case on the Fold and offer more protection. What case are you gonna put on the Mate X? Are you really that dense? Every dummy who keeps attacking the Fold and claiming the Mate X is better is dumb. You can't even put a screen protector on either of them. So explain how you going to protect that screen? You gonna wrap it in cloth all the time wen not using it? You gonna buy a silicon sleeve? You haters, doesn't matter which side; are so quick to attack; that you don't even think it through what you even say.

6. mohsin845

Posts: 31; Member since: Apr 05, 2014

Definitely Mate Will Destroy Like A Toy!!!

8. iloveapps

Posts: 582; Member since: Mar 21, 2019

This won’t have 50 comments.

9. oldskool50

Posts: 769; Member since: Mar 29, 2019

Does it matter which one comes to market first? I mean at over 42000 does it really matter? Whoever was going to buy either one, is still going to buy either one, whenever it is available. It doesn't matter who actually releases it first because price will be an issue and availability will be an issue. No one is gonna be rushing and standing in line to get one. Re-certifying don't take long. Its the same device with small revisions. A company like Samsung won't have to wait long for that. At least Samsung isn't knowingly releasing a product that has potential issues to market, without tryign to deal with them first. Unlike their biggest compatitor who ultimately doesn't care. This is what is suppose to happen. any issues, or defects should be worked out if at all possible before production. That way you can avoid things like recalls, like car companies have to do all the time. Unlike Apple specifically who knew the iPhone 6 Plus would bend like paper, released it anyways and then when people brought in bent phones, they didn't want to repair or replace. Then that lead to another problem they didn't want to fix or replace. It wasn't until a class action was filed that they did something. At least Samsung is avoiding all that stupid drama.

11. kiko007

Posts: 7491; Member since: Feb 17, 2016

LMAO even when Samsung f**ks up you still manage to somehow, someway, make this an Apple problem. Jesus Christ, Techie... you have no shame in your fanboism.

13. FLOGROWN

Posts: 41; Member since: Oct 25, 2018

Translation: Shamesung got the exploding feature under control

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