You cannot count on Samsung to repair their phones

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ourslander
ourslander
Arena Apprentice
Original poster
• 2w ago

They had my S21 since May 23, they claim it has been repaired 6 times, but keeps failing quality, and it goes back and forth

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Sinclair
Sinclair
Arena Apprentice
• 1w ago

I've had zero issues lol.

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gz5150
gz5150
Arena Apprentice
• 1w ago

Out of curiosity, what was being repaired and the cost of the repair??

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Stanislav Serbezov
Stanislav Serbezov
Phonearena team
• 1w ago

To be fair, in my personal experience, Sammy agreed to repair a Galaxy S phone free of charge due to a faulty screen, which caused eyesight issues, and the team did it in a matter of days. Overall, it was pretty neat.

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spacecase_Prime
spacecase_Prime
Arena Apprentice
• 1w ago

I think it depends on the tech who ends up with the device. My S8 was repaired in an hour at a local store, and my ZFlip took 3 weeks by mail.

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