Editorials · Insider Reaction

Eleven months cost Galaxy S23 owners what the Galaxy S24 got by default

Samsung rewrote the rules eleven months after the S23 launched, and it never went back to fix it.

This article may contain personal views and opinion from the author.
We may earn a commission if you make a purchase from the links on this page.
Samsung Galaxy S23 in hand showing its pink rear panel and cameras
The Galaxy S23 series is reaching the end of its major update runway. | Image by PhoneArena
0
Samsung confirmed that One UI 9 will be the final major software update for the Galaxy S23 series, arriving before the line even turns four. It covers the S23, S23+, S23 Ultra and S23 FE, so one of the best Samsung phones of 2023 gets a far shorter runway than Galaxy S26 Ultra or iPhone 17 Pro Max owners will.

Samsung says One UI 9 is where the S23 stops


As we covered earlier this week, the confirmation came out of a screenshot shared by tipster Tarun Vats, taken from a support conversation about the Galaxy S23 FE. Vats has a long and fairly reliable record with Samsung firmware and rollout schedules, so the screenshot itself isn't really in question.



The exchange happened in Korean and was run through machine translation, and the part worth reading twice is what the representative admits. Samsung had originally planned updates through Android 18 for the S23 FE, and that plan has since been changed to Android 17.

What's still an assumption is the scope, since the exchange was specifically about the FE. Still, the S23, S23+ and S23 Ultra all launched on Android 13 with One UI 5.1 right alongside it, so the same cutoff almost certainly applies to the entire lineup.

The part that stings is One UI 9.5, the point release expected alongside the Galaxy S27 early next year. S23 owners appear to be skipped there entirely, which is precisely what happened to the Galaxy S22 series when it received One UI 8 and then never saw One UI 8.5.

Recommended For You
How many years of major updates should a $1,000 phone get?
32 Votes


Eleven months separated a four-year phone from a seven-year one


The Galaxy S23 line arrived in February 2023 at $799.99, $999.99 and $1,199.99, backed by Samsung's promise of four major OS upgrades and five years of security patches. Eleven months later, in January 2024, the Galaxy S24 launched with seven generations of OS upgrades and seven years of security updates.

There's also the bonus-update habit, which is starting to look like a pattern and not a coincidence. The S22 got One UI 8 and not 8.5, the S23 is getting One UI 9 and not 9.5, and back in May we covered Samsung leaving the S23 out of one of One UI 8.5's best new features while newer Galaxy phones got it.

Put into dollars, the math gets uncomfortable. The $1,199.99 Galaxy S23 Ultra spread across four major updates works out to roughly $300 per year of OS coverage, and closer to $316 a year if that last update arrives before the February 2027 anniversary.

The $1,299.99 Galaxy S24 Ultra, launched eleven months later, spreads across seven years for about $186 a year. The $699 iPhone 11 from 2019, which is still getting iOS 27, comes to roughly $100 a year.

That gap matters because people aren't upgrading on a two-year cycle anymore. Verizon's CFO said last year that the average upgrade cycle has stretched past 42 months, and industry trade-in data puts the average traded-in phone at roughly 3.8 years old.



In other words, the typical buyer is still using the phone when the major updates stop. Four years sounded generous in 2023, but it now runs out at almost exactly the point where the average owner isn't ready to replace anything yet.

If you're holding an iPhone 11 or a Pixel 8 right now, this is a good moment to appreciate what you have. Apple confirmed at WWDC 2026 that iOS 27 reaches back to the iPhone 11, a phone released in September 2019, which puts it into a seventh year of major updates.

Google went first on the explicit promise, committing the Pixel 8 to seven years of OS upgrades, security updates and Feature Drops through 2030, and its Pixel support page still lists that same window for every Pixel from the 8 onward.

So the honest answer for iPhone 11 and Pixel 8 owners is that this doesn't affect you at all. Both of those phones are older than the Galaxy S23 and both are still on the list, which is more or less the whole problem here.

For Samsung, though, this should register. Our own Galaxy S23 Ultra review described a phone built on a pile of small improvements rather than one headline feature, and a long support window was part of what made that trade worth taking.

What Galaxy S23 owners lose, and what they keep


Those two things are worth separating, because these phones aren't turning into bricks. Samsung's original S23 promise included five years of security patches, which runs into early 2028, so the security side outlasts the OS side by roughly a year.

The counterargument that a phone still works fine without updates is fair on basic function. A Galaxy S23 Ultra with a Snapdragon 8 Gen 2 and a 200MP main camera is still a genuinely capable phone in 2026, and nothing about the One UI 9 cutoff changes that.

What you lose is everything downstream of it. New Galaxy AI features tend to arrive with the point releases, app developers eventually raise their minimum Android version, and the distance between the phone and the software it's running slowly widens.

Grab the Galaxy Z Fold 8 Ultra at $1,000 off
$1099 99
$2099 99
$1000 off (48%)
Trade in an eligible device and save up to $1,000 on the new foldable phone from Samsung. With its refined design and large cover screen, the Galaxy Z Fold 8 Ultra is a top pick for foldable phone fans. Alternatively, you can get a $200 Samsung credit if you don't trade in a device.
Buy at Samsung
Grab the Galaxy Z Flip 8 for up to $400 off
$799 99
$1199 99
$400 off (33%)
The Galaxy Z Flip 8 is now available at the official store. It features an improved build and offers a fantastic foldable experience. Buy yours and save up to $400 at Samsung with a trade-in. Alternatively, you can get the phone with a $100 Samsung credit, no trade-in required.
Buy at Samsung

Samsung should be promising the point releases too


My problem isn't really the four years. Four years was a genuinely good promise in 2023, and Samsung deserves credit for pushing the rest of the Android industry to take software support seriously at all.

What bothers me is that the number keeps getting treated as a ceiling when it should be a floor. Skipping One UI 8.5 on the S22 and now One UI 9.5 on the S23 turns a clear promise into something owners have to read like a contract.

I'd personally love to see Samsung give the S23 One UI 9.5 anyway, even as a one-time gesture. It wouldn't fix the eleven-month gap, but it would tell every S24, S25 and S26 owner that seven years is going to mean seven full years, point releases included.

Related reading:
Six-month unlimited plan is now 57% off
$90
$210
$120 off (57%)
Mint Mobile is now allowing you to get whichever plan you like for either three, six, or 12 months for just $15/mo. If you go for the six-month unlimited service, for instance, you'll now have to pay just $90 upfront instead of $210.
Buy at Mint Mobile
Recommended For You
COMMENTS (0)