Study shows 98% of new iPad owners are satisfied

Study shows 98% of new iPad owners are satisfied
ChangeWave Reseach has just published its findings regarding customer satisfaction with the New iPad and it’s looking good for Apple. The research company polled 200 new owners between March 22 and March 28 to gauge their overall satisfaction, likes, dislikes, and impact of the heat issue.

82% of users responded that they were “Very Satisfied”, while 16% stated that they were “Somewhat Satisfied.” Only 2% said they were “Somewhat Unsatisfied” and no one felt “Very Unsatisfied” with the device.

When ask to choose up to 3 features they liked best about the New iPad, an overwhelming 75% cited the “High-Resolution Retina Display” as being favorite. Other favorite features included “Long Battery Life”, “4G LTE Capability”, “Speed of Device / Faster Processor” and “5-Megapixel iSight Camera” coming it at 22%, 21%, 20%, and 18% respectively.

When asked the same about their dislikes, the top complains were “Cost of the New iPad” and “Cost of Wireless Data Plan” which clocked in at 26% and 23% respectively. In a tie for 3rd was “Size/Weight” and “Amount of Flash Storage” which both accounted for 8%.

Finally, when asked about the heat issue with the New iPad, 89% said it was “Not a Problem or Haven’t Experienced Any Problem.” Only 4% stated that it was “Somewhat of a Problem” and no one thought it was a “Very Big Problem.”

source: ChangeWave Research

Related phones

iPad 3
  • Display 9.7 inches
    1536 x 2048 pixels
  • Camera 5 MP (Single camera)
    0.3 MP VGA front
  • Hardware Apple A5X, 1GB RAM
  • Storage 64GB,
  • Battery 11560 mAh
  • OS iOS 9.x

FEATURED VIDEO

61 Comments

59. xfire99

Posts: 1207; Member since: Mar 14, 2012

Question is, are all sure that its the New iPad they got and not old iPad 2?

53. thinkcre8ives

Posts: 1; Member since: Apr 02, 2012

Nice post i like to use apple products.If anyone wish to advertise or sale anything like apple products kindly post an ad at adusin dot com kumbakonam temple classified

48. deku13

Posts: 7; Member since: Mar 19, 2012

Android is too laggy... And my windows phone (trophy)lacks apps, or it might be better For now apple seems to be the way to go, maybe until the new windows 8 tablets come out

47. deku13

Posts: 7; Member since: Mar 19, 2012

After owning a Samsung galaxy 10.1 and moving to the new iPad, I love my new iPad so much more and it's not even close...

46. pongkie

Posts: 663; Member since: Aug 20, 2011

i only get dissatisfied with my purchases if only its starts to break apart or not do its job. I think the ipad is a good product because it doesn't hold back the hardware side unlike when jobs is around. my only wish for the new ipad is a very tough screen

42. jimjam unregistered

Of course those who are not satisfied are probably longer ipad owners!

32. christianqwerty

Posts: 467; Member since: May 05, 2011

My grandparents love their iPads, they never have any problems, and it's really simple for them to learn too.

19. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

Repairing the New iPad sucks and it is part of Apple politics too. Also build quality doesn't look so good it is more cheaper than solid, almost everything keeps on hot glue... You can watch or download video from here:http://goo.gl/Ojfmx

29. gallitoking

Posts: 4721; Member since: May 17, 2011

try to look at the new engines on car.. cant do anything now.. you have to take them to the dealership.. and thatnever stopr anyone form buying new cars... right?...

40. EclipseGSX

Posts: 1778; Member since: Oct 18, 2011

You obviously don't work on cars. Yes they are more computerized now but you can still work on them if you know what you are doing. Only morons like iFans would take it to a dealer and overpay

49. greathero1

Posts: 584; Member since: Jun 13, 2008

So someone is a moron b/c they choose to take their cars to the dealership? Lol are you serious? Read what you wrote and then tell me who is the moron lol

58. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

Yes, but your car is still collected with a screws and you just need to use correct tools and you can repair it or you just can transport it to the shop and masters will repair it. iPad is collected using hot glue or something like that, so even using right tools and experience, you still can easily damage it and it will take plenty time to repair it, so...

18. 714reyesj

Posts: 34; Member since: Apr 01, 2012

I sell phones and I am a big android man myself. Dont really like apple as a company. I have the Droid Razr while my wife has the iPhone 4 and my Razr, besides the camera, blows my wife's iphone out of the water.BUT I just recently bought my first tablet and I went with the new iPad and I gotta say Im glad I did. It runs great, no issues at all,great battery life. I was originally going to pick up the Transformer Prime but was turned off by all the issues it was having. When it comes to tablets I hate to say it but I think apples on top as of now

57. WakaFlakaD

Posts: 576; Member since: Apr 30, 2011

Thank you for your response. People need to stop hating because you see a "i" before the word...Blindly hating on Apple just makes you look like a fool.

17. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

Even if they are not satisfied, they won't tell it because mostly noone wants to admit that they made a mistake and now are disappointed. In other words, it is strike for pride to admit it, so they will be better acting like they are proud and it is nature of human. :)

36. taco50

Posts: 5506; Member since: Oct 08, 2009

That's not true at all. Customers definetely let it be known if they're not satisfied. Furthermore they don't buy from that company again.

8. TROLL.ISAHA

Posts: 535; Member since: Mar 28, 2012

No matter what Apple disributes to the world they still will be 98% satisfied!!!!!!! Apple user's @ there high psyche, selfdom ego...... Get over it!

9. networkdood

Posts: 6330; Member since: Mar 31, 2010

98% satisfied is pretty darn swell.

14. iamcc

Posts: 1319; Member since: Oct 07, 2011

Yeah that is a fantastic approval rating. If 98% of my customers were happy i'd be driving a Ferrari.

28. gallitoking

Posts: 4721; Member since: May 17, 2011

and the Android satisfaction porcentage is?....

7. networkdood

Posts: 6330; Member since: Mar 31, 2010

Keeping up with the iJoneses....

13. iamcc

Posts: 1319; Member since: Oct 07, 2011

Yeah, my girlfriend's mom asked for the iPad 2 for Christmas... when we asked her why her exact response was "All my friends have one!" This is from the same lady who when asked "Mom, do you like Pink Floyd?" responded with "I love anything pink!" so take it with a grain of salt.

22. Mandroid

Posts: 209; Member since: Feb 22, 2012

And this is 99.9% of your typical iFans thought process, ladies and gentlemen.

5. taco50

Posts: 5506; Member since: Oct 08, 2009

Well I think this survey shows iPad will be THE tablet again this year. It also shows the issues reported are isolated incidents.

11. networkdood

Posts: 6330; Member since: Mar 31, 2010

Honestly, it is a nice tablet, but pretty much anything with an apple logo and the letter 'i' will do well.

12. TROLL.ISAHA

Posts: 535; Member since: Mar 28, 2012

Yeap taco the NEW iPAN

16. biophone

Posts: 1994; Member since: Jun 15, 2011

I would just go with the ipad 2 instead of te 3 unless your going with the lte model. A midely better camera/screen/gpu isn't worth 100 dollars in my book. People can't even tell the difference in the new and old screen.

20. good2great

Posts: 1042; Member since: Feb 22, 2012

i agree with you 100% i'm at work with my ipad 2 my coworker pulled out the "new" ipad and we compared similar apps and functions... the difference is so minimal its crazy! lol the only big difference was with viewing pictures and zooming in to text... i'm gonna stay with the ipad 2 no need to upgrade... but for a user that does not have an ipad i recommend them getting the new one... only because its an upgraded model... $100 less is basically cheating yourself... might as well get something new

25. itiswhatitis

Posts: 423; Member since: Jan 23, 2012

well its got other feature like

26. itiswhatitis

Posts: 423; Member since: Jan 23, 2012

gestures,that makes things easier than earlier ipads!

* Some comments have been hidden, because they don't meet the discussions rules.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless