Google to send out software update to fix new volume bug on the Pixel and Pixel XL

Google to send out software update to fix new volume bug on the Pixel and Pixel XL
Many of you have been following the story about the bug on the Google Pixel and Google Pixel XL that causes static distortion at high volume settings. Google recently admitted that the problem is hardware related. As far as we can tell, the only workaround involves flashing a third party ROM. And there is more bad news for Pixel users involving the volume. Another loyal PhoneArena reader noticed that while watching media on his handset, the volume stopped working at the halfway mark of the settings. At that point, the very next click of the volume controls raised the volume by about 115%.

Our reader, whom we will call Dillon on account of that being his name, entered into a chat with a Google rep who passed along some interesting information. One, the Google rep said that the problem as described by Dillon is a software issue. Two, Google is already familiar with this bug and is working on a software update for this and some other known issues.

Despite the volume problems, the Google Pixel and Google Pixel XL have been two of the most popular Android handsets. Both also scored high on AnTuTu. With an average score of 141,367, the Pixel XL was the 9th highest scoring Android handset for 2016 on the benchmark site. That was followed by the 140,340 average garnered by the Pixel, good enough for tenth place among Android handsets.

Check out the conversation that our reader Dillon had with Google support by clicking on the slideshow below.


Thanks Dillon, for sending this in.

Related phones

Pixel XL
  • Display 5.5 inches
    2560 x 1440 pixels
  • Camera 12.3 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 821, 4GB RAM
  • Storage 128GB, not expandable
  • Battery 3450 mAh
  • OS Android 10
Pixel
  • Display 5.0 inches
    1920 x 1080 pixels
  • Camera 12.3 MP (Single camera)
    8 MP front
  • Hardware Qualcomm Snapdragon 821, 4GB RAM
  • Storage 128GB, not expandable
  • Battery 2770 mAh
  • OS Android 10

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