Apple's live stream fails during the first hour of the company's event

Apple's live stream fails during the first hour of the company's event
It should have been an Apple fan's dream. Not one, but two new iPhone models were being announced, including a 5.5 inch phablet. But instead of seeing the image of a beaming Apple CEO Tim Cook unveiling the handsets, many ended up seeing a test pattern instead. And these are consumers who had turned to the Safari browser on their Mac or iDevice to watch the event. After all, Apple had decided not to stream the event on PCs and on Google's Chrome browser.

So what did these frustrated Apple fans do? They dusted themselves off, stood up on their two feet, and sent out countless tweets complaining about the lost feed. So many complained in fact, that the number of tweets from those shut out of watching the event, soon eclipsed the number of tweets sent out about the new iPhone 6 models.

The problems with the live stream continued for well over an hour, and prevented viewers from learning all about the Apple Pay payment system. When video did pop up during talk about Apple Pay, some of it was merely older images recorded earlier, showing attendees taking their seats before the event kicked off.

The second hour of the event managed to be streamed without too many problems, allowing viewers to see the unveiling of Apple Watch as it occurred. 


source: WSJ

Related phones

iPhone 6
  • Display 4.7" 750 x 1334 pixels
  • Camera 8 MP / 1.2 MP front
  • Processor Apple A8, Dual-core, 1400 MHz
  • Storage 128 GB
  • Battery 1810 mAh(14h 3G talk time)
iPhone 6 Plus
  • Display 5.5" 1080 x 1920 pixels
  • Camera 8 MP / 1.2 MP front
  • Processor Apple A8, Dual-core, 1400 MHz
  • Storage 128 GB
  • Battery 2915 mAh(24h 3G talk time)

FEATURED VIDEO

23 Comments

1. PapaSmurf

Posts: 10457; Member since: May 14, 2012

This was the worst Apple keynote ever.

8. Finalflash

Posts: 4063; Member since: Jul 23, 2013

Yea, mine kept disconnecting and bouncing between DVR and live and all sorts of weird stuff.

9. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Mine kept disconnecting and when it reconnected it went back two minutes. I also had some Chinese lady translating in the background like what

20. Finalflash

Posts: 4063; Member since: Jul 23, 2013

Lol yea they chinese translator had me looking for a random open tab for the longest time. Thought an ad started in one of the other open tabs.

10. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

They didn't want the people to see their epic fail!

17. Liveitup

Posts: 1798; Member since: Jan 07, 2014

Its tech, it happens. No company is immune.

18. hassoups

Posts: 473; Member since: Jun 06, 2013

sorry they could use youtube like everyone else if their solution is so s**tty. they get no sympathy from me.

14. Rizchy

Posts: 61; Member since: Jan 17, 2014

I agree with you on this. I have watched many apple live events and this was the worse.

2. shamashu9

Posts: 142; Member since: Jun 10, 2013

And they showed another same leaked images on the keynotes. Where is the official iphone6?????

3. darkoman4

Posts: 183; Member since: May 30, 2014

Terible indeed.

4. hassoups

Posts: 473; Member since: Jun 06, 2013

so many people are going to get fired today :( sadly it won't be the ones that designed the iwatch.

5. Cicero

Posts: 1115; Member since: Jan 22, 2014

Apple's way. First to be available only to their customers (probably continuing keep them captive) and second proving their capabilities of preparing this event (you will find inaide hardware and software delivered today). LOL

6. DogeShibe

Posts: 1121; Member since: Jan 10, 2014

*yawns*

7. amiaq

Posts: 509; Member since: Jun 30, 2012

Wow..... Adding injury to the insults (the two new iPhone). Karma...

11. AndroidTech

Posts: 20; Member since: Apr 02, 2014

Pathetic keynote terrible product.. Hope they learn from samsung on how to conduct products unveiling.. Yet the hardwares are similar to midrange droids.. Only thing intresting was the iwatch..

16. Vexify

Posts: 570; Member since: Jun 16, 2014

Except one thing. Not even 5% of people who watched Apples event could be 100% of the people who watched Samsungs lol.

22. Doakie

Posts: 2478; Member since: May 06, 2009

Hmm. I've never tuned into an Apple launch event but I've watched two Samsung ones. I guess I'm the backwards one.

12. WilliamC937

Posts: 17; Member since: Sep 07, 2013

It scares me as I thought that my ISP to crowded and cannot live streaming the video ...

13. superfans

Posts: 155; Member since: Jul 30, 2012

can't blame apple, everyone are exicited about the event , even Anna wintour was there.

15. DonkeySauce

Posts: 194; Member since: Dec 03, 2011

Introducing the Galaxy S4.....

19. ojdidit84

Posts: 462; Member since: Jul 16, 2011

All I know is, whoever was managing that live stream will never run another conference in that area ever again... lol

21. gigaraga

Posts: 1454; Member since: Mar 29, 2013

WELP. Now we got four fails in one day.

23. Doakie

Posts: 2478; Member since: May 06, 2009

"And these are consumers who had turned to the Safari browser on their Mac or iDevice to watch the event. After all, Apple had decided not to stream the event on PCs and on Google's Chrome browser." Serves em right. Be dicks about who can watch your event, and you deserve to have your feed screw up.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.