failing both at inopportune times and at an unacceptable rate".That is not good for a governmental agency which needs "effective, reliable and stable communication capabilities to carry out its primary investigative mission and to ensure employee safety in remote locations." According to Electronista, the majority of BlackBerry handsets being used by the NTSB are more than three years old and are on BB 6 OS. Had the Agency decided to stay with BlackBerry, the handsets would have had to be replaced with new phones. The Government Business Council says that the use of BlackBerry by federal service managers has dropped to half of last year's level.
Over the last few months, such government related BlackBerry users as contractor Booz Allen Hamilton and the US government Immigration and Customs Enforcement agency have announced that they are leaving BlackBerry for Apple or Android. The former is switching its 25,000 employees to Android while the latter is shifting $2.1 million in annual purchases from BlackBerry to Apple and Android smartphones.
"(BlackBerry) has been dedicated to providing government with secure, reliable mobile communications for more than a decade. We will soon be launching the new BlackBerry 10 platform globally to meet our customer’s needs in the decade ahead."-RIM Spokesman