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Concerned T-Mobile subscribers get their burning questions answered

Posted: , by Nick T.

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Concerned T-Mobile subscribers get their burning questions answered
It sounds like T-Mobile is being flooded by inquiries from many of its worried subscribers as a result of AT&T's proposed merging between the two companies. In effort to debunk rumors surrounding the deal and to answer the most frequently asked by its customers questions, T-Mobile's COO Jim Alling published a short statement clarifying what is on the company’s agenda for the next year or so and what changes subscribers may expect to see if AT&T receives permission to acquire the nation’s fourth largest wireless carrier.

According to Mr. Alling, T-Mobile’s services should remain unaffected for now and AT&T will still be viewed as a competitor. That is, of course, subject to change if the deal receives regulatory approval within the next 12 months or so and decision making gets handed over to AT&T. However, reading through the statement does not seem to give even a slight idea as of what is going to happen if the deal gets rejected. Such scenario remains plausible should the authorities find the merging to be potentially dangerous for market competition.

Mr. Alling did not miss the opportunity to point out that once AT&T and T-Mobile integrate their networks, wireless subscribers will experience a noticeable improvement in service quality – something that many T-Mobile users seem to be concerned about. There should also be no need for users to change their mobile devices with a different model since both carriers use compatible technologies.

Even though it is likely for it to be taken over by AT&T, T-Mobile remains committed to expanding its 4G network even further and enhancing its wireless broadband services in about 24 major cities nationwide. It is estimated that if the two companies join forces, over time about 95% of the U.S. population will gain access to wireless broadband internet over their LTE infrastructure.

Oh, and by the way, when customers asked whether T-Mobile will offer the iPhone 4 or not, the answer that they received was anything but encouraging, yet still not set in stone. Maybe keeping those fingers crossed might help?

source: TmoNews

13 Comments
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posted on 28 Mar 2011, 19:16 2

1. Tre-Nitty (Posts: 460; Member since: 16 Nov 2010)


This is old, like weeks old. Get it together PA.

posted on 28 Mar 2011, 20:20 1

2. Wowe1234 (unregistered)


I want to know if I will be forced on a new plan or if my T-mobile plan will be grandfathered on the At&t network.

posted on 29 Mar 2011, 12:47

11. fairly_mismatched (unregistered)


Since AT&T stated already that T-Mobile users will be required to use an AT&T handset so you will eventually be required to sign an AT&T contract plan. I suppose you can stick with it though if you don't mind being saddled with 2G, but even then there's no guarantee that AT&T won't pull the plug on that too.

This all probably wouldn't be happening for a few more years yet. 1 year to ink and sign the deal. 1 year honor period.

posted on 29 Mar 2011, 12:51

12. fairly_mismatched (unregistered)


They could also change their minds of they realize how mad people will be if they are firced to change handsets too soon.

posted on 28 Mar 2011, 22:00

3. BeInspired (Posts: 45; Member since: 21 Apr 2009)


How can both of carriers use compatiable technologies? T-mobile use 1700mhz for their 3G or 4G network, and AT&T use 850/1900mhz for their 3G or 4G network.

posted on 28 Mar 2011, 22:37

5. Wowe1234 (unregistered)


At&t is going to merge there AWS spectrum with t-mobile's and combine it with there 18mhz of 700 freq to biuld a 4g network. they are going to uses the 25mhz that t-mobile has in the 1900 band to make its voice service, 2g and 3g services better. Everyone on t-mobile's 3g network gets screwed because those freq are being reused as at&t's 4g network. Thats why I want to find out about grandfathering t-mobile plans.

posted on 28 Mar 2011, 22:05

4. trajan53117ad (unregistered)


AT&T announced last week that your T-Mobile plan will be grandfathered in. So if it looks like AT&T will get the nod, it wouldn't surprise me if the smart ones defect to T-Mobile and get on one of their plans, thus saving a considerable amount of money once the namesake changes. But as for now, TMo will keep on keepin' on.

posted on 28 Mar 2011, 22:38

6. Wowe1234 (unregistered)


They said last week that they will stay the same until the merge. Read very carefully. "Corporate Talk"

posted on 28 Mar 2011, 22:44

7. jay maxwell (unregistered)


Hey I'm not the smartest person but they are starting to comeout with dual band phones. This will change the picture of the 2 yr renewal process. If your about to renew. So assuming I was the CEO of AT&T, propsing the acquistion of Tmobile to the FCC. Would be to allow the 12month period approval process to allow current Tmobile customers to have service under new contracts. Id take a hit for the following 12 months from less revenue intake. Then at the end of 2 yrs the merger is approved and your under the AT&T umbrella and stuck losing your "grandfathered" Tmo acct.

posted on 29 Mar 2011, 08:42

8. box (unregistered)


Ask any customer of any company AT&T has absorbed, i.e. Dobson, Cellular One, Alltel (what part they got): they all got to keep their grandfathered plans as long as the network was still active (more than we can say for the Sprint/Nextel merger). T-Mobile's network has absolutely no danger of being deactivated, so it's more than likely that, as long as you leave your plan as-is as a T-Mobile customer, it'll stay the same until you change it. I have an acquaintance who has been on the same plan for 12 years with AT&T, even through the Cingular mess, and she had been on local carrier that had been bought by AT&T

posted on 29 Mar 2011, 10:40

9. Wowe1234 (unregistered)


I had a v60 on the old att network and they shut me down just like they will do with 3g/4g customers and t-mobile@home customers. You'll see... They are pricks

posted on 29 Mar 2011, 12:20

10. Areyou serious (unregistered)


Old att was TDMA not GSM that's why it got shut off. They were not intending on using it.

posted on 29 Mar 2011, 13:44

13. attrep (unregistered)


New plans for T-Mobile coming to at&t will be grandfathered we both use GSM. Our plans will go down for our new and old customers 5-20 dollars matters what kinda plan you have our want our data will 2GB $15 for 4GB w/Hotspot $25

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