Samsung says the Galaxy Tab S 8.4 does not overheat, but has a defective back cover

Samsung says the Galaxy Tab S 8.4 does not overheat, but has a defective back cover
Samsung's new line of high-end tablets has been out for about a month now. The Tab S 8.4 and 10.5 bring high performance and Super AMOLED displays, in thin and light casings. They both have models powered by either the Snapdragon 800 or Samsung's own Exynos 5 Octa 5420.

About a week ago, there were some troubling news concerning the Exynos-equipped Galaxy Tab S 8.4. A user from Russia claimed that whilst playing a 3D game, the slate would go very hot. So hot that it would eventually warp its plastic back cover.

Similar reports have surfaced on tech forums since, and Samsung has now announced that it's aware of the problem. However, according to Sammy, the super-thin device is not having overheating issues, rather, the warping of the plastic is caused by a defect in a limited number of back covers. Samsung claims it has dealt with the issue and urges anyone who owns one such lemon to go ahead and contact their nearest Samsung Electronics customer service center. We assume that means you'd get a new back cover, rather than a new tablet.

Do you own a Galaxy Tab S 8.4? Any heat troubles so far?

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25 Comments

1. tigermcm

Posts: 861; Member since: Sep 02, 2009

could the problem be the dents in the back cover......?

6. rantao333

Posts: 343; Member since: May 21, 2013

too much plastic

8. StraightEdgeNexus

Posts: 3689; Member since: Feb 14, 2014

The burning band-aid. LOL

11. The-Sailor-Man

Posts: 1095; Member since: Mar 25, 2014

Why I'm NOT surprised of this DIRTY attacks against Samsung's great devices???? ROTFL. There was NOT overheating, but the guy was lying, so SHUT UP. It was many DIRTY attacks against great Note3 , Remember??? Even they put iAnand on it. Pathetic.

13. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Sir, please take this +1 and run.

24. pulkit1

Posts: 354; Member since: Jul 03, 2014

why did you sell your s5 ?

22. pulkit1

Posts: 354; Member since: Jul 03, 2014

samsung knight in shining armour . lol bro get a life and stop defending samsung on every post .

21. verbalize

Posts: 150; Member since: May 03, 2013

LOL... Samsung is getting really good at making up excuses for their poor quality devices.

2. GreekGeek

Posts: 1276; Member since: Mar 22, 2014

I wish SAMSUNG should stop shoving their home-brewed wreck of an SoC down consumers' throats... It is simply not up to par to Qualcomm's ageing SD800! Exynos suffers from microlags and stutters, period, not to mention it heats up easily.

9. StraightEdgeNexus

Posts: 3689; Member since: Feb 14, 2014

True exynos is crap, But some people disagree lol.

16. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Please explain other than not being able to create ROMs.

12. The-Sailor-Man

Posts: 1095; Member since: Mar 25, 2014

The guy WAS LYING , but that's OK with you. As long as it gives you chance for bashing Samsung great Tab S and Samsung. Right????

15. PapaSmurf

Posts: 10457; Member since: May 14, 2012

It runs on a Snapdragon 801 chip clocked at 2.3GHz. If you're going to troll, at least sound smart.

19. rd_nest

Posts: 1656; Member since: Jun 06, 2010

The moment someone says lag is because of SOC, then you know you are listening to a idiot. Read about 8085 first before you come here to troll. Guys like you infest the forums with no knowledge of basic SOC architecture.

3. mr.techdude

Posts: 571; Member since: Nov 19, 2012

so the other article suggests that the customer was lying about overheating, damn you internet!!! never liked exynos since the big.LITTLE idea, it was clearly a full on talk but no action.

4. GreekGeek

Posts: 1276; Member since: Mar 22, 2014

and MEDIATEK is on the verge of eclipsing them! Samsung just created a dog, an inefficient SoC architecture that nobody wants or benefit from

7. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

It's a shame, a couple years ago Exynos was on top. Everyone wanted the Exynos versions of Samsung devices. But then Qualcomm came out with the S4 series that had their new Krait architecture, and made a huge turn around in the community. The S4 Pro was a beast that nobody could resist. Then came the Snapdragon 600/800, and Exynos just got completely shut out.

14. GreekGeek

Posts: 1276; Member since: Mar 22, 2014

I have compared how the Exynos 5420 (my wife's tab pro 10.1) fared against my tab pro 8.4's Snapdragon 800. The Exynos isn't crappy by all means, it's just that you can definitely feel occasional slowdowns in gaming & browsing, something that the Snapdragon 800 doesn't exhibit

5. givemespecs unregistered

Aren't Samsung missing one small, minor point here.....the heat customers are feeling coming from their devices! Changing the back cover is not going to stop the device getting hot, unless of course the cover has ventilation holes in it. These companies are all the same...completely denying a problem exists to protect their market share....shameful!!

10. StraightEdgeNexus

Posts: 3689; Member since: Feb 14, 2014

Apparently the slim profile coupled with faulty material for the back is the reason of this issue.

17. JakeLee

Posts: 1021; Member since: Nov 02, 2013

Things that suck just suck. Reasons don't matter.

18. XperiaFanZone

Posts: 2277; Member since: Sep 21, 2012

That's why things that just suck get banned.

20. gehrig

Posts: 423; Member since: Apr 17, 2014

Did thy even check to see if it had overheating issues? I mean come on, you're supposed to chech these things!

23. gigaraga

Posts: 1454; Member since: Mar 29, 2013

WHere are all the butthurt trolls now? Disappeared? No more butthurt comments to make?

25. jadymn

Posts: 1; Member since: Jul 24, 2014

If it was about overheating it would be deflected on the top of the tab where the processor lives.

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