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June security patch causes issues for Nokia 7 Plus handsets running on Android P beta

The Nokia 7 Plus

The Nokia 7 Plus

Just the other day, we told you how the June Android security update resulted in a problem for Google Pixel 2 XL users. After the update, several owners of the device complained that their handset was taking as long as three seconds to awaken instead of the usual one second. Google said yesterday that it will push out a fix soon, and suggested that Pixel 2 XL owners set the Ambient Display to "always on;" this should hold off users until a fix is disseminated.

Meanwhile, the June Android security update is continuing to muck up other Android handsets as some users of the Nokia 7 Plus  have discovered. The units affected by the update are those running an Android P beta. One Nokia 7 Plus user wrote on the company's support forum that the update "corrupted his system." Others complained that the security update led their screens to freeze, or resulted in a pop-up appearing that said "com.android.phone" had stopped working. Some were able to get their phones operating normally by moving back to Android Oreo, using the factory reset option from the recovery menu.

It isn't known whether Nokia licensee HMD Global is aware of the situation. A moderator on the board said earlier today that she would try to find out what is going on, and promised to report back. If your Nokia 7 Plus was affected by the June security update, check in with us often. As soon as we hear something, we will update this story.

For future reference, this is why developers warn consumers that installing beta software on a smartphone isn't always a good idea. Such software can be riddled with bugs, as Nokia 7 Plus users have found out.

Related phones

7 plus
  • Display 6.0" 1080 x 2160 pixels
  • Camera 12 MP / 16 MP front
  • Processor Qualcomm Snapdragon 660, Octa-core, 2200 MHz
  • Storage 64 GB + microSDXC
  • Battery 3800 mAh

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6 Comments

AfterShock

Posts: 4146; Member since: Nov 02, 2012

They sent out Oreo 8.1 security patch to users running the new developer preview. This is all on Nokia here this time.

Shubham412302

Posts: 542; Member since: Nov 09, 2011

They sent whole Oreo 8.1 rom to android P users. Factory reset solved the problem but some people lost important data. It seems they don't plan on providing more developer previews to the users.

AfterShock

Posts: 4146; Member since: Nov 02, 2012

Ouch, accidents happen and they'll take care of this I'm sure one way or another. Hope they don't stop offering preview though, it's just a error anyone OEM could've made.

vasta

Posts: 74; Member since: Apr 02, 2018

It’s called ”beta” for a reason. Live with it.

Venom

Posts: 2543; Member since: Dec 14, 2017

I guess even Nokia isn't exempt from software issues. But I'm not going to be mean and throw shade because software issues can mostly be fixed and Nokia seems like a reputable OEM to stay on top of these type of things.

meanestgenius

Posts: 20843; Member since: May 28, 2014

Not going to spew any kind of venom here, but let’s get this fixed ASAP, HMD. I’ve been with you guys since day one and a huge supporter of Nokia since it’s Symbian days and not somone that’s just hopped on the bandwagon or pretending to appreciate what you offer, so believe me when I say that your track record for having less bugs than industry giants like Google (Pixel line) and Apple (iOS) needs to remain intact. It’s definitely part of the appeal of your Nokia branded handsets.

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