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Straight Talk forced to confess by class action suit; 2.5GB of high speed data monthly and then 2G/EDGE

Posted: , by Alan F.

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Straight Talk forced to confess by class action suit; 2.5GB of high speed data monthly and then 2G/EDGE
TracFone and its brands like Straight Talk and Net10 make it hard on consumers to figure out just how much data they get to consume a month of high speed data before being throttled into 2007. Even Straight Talk's own web page didn't have any, uh, straight talk about data. But thanks to a proposed class action suit, TracFone was forced to open its vault of secrets (the same one where Coca-Cola and KFC leave their secret formulas) and spill the beans.

A TracFone spokesman says that customers receive 2.5GB of "high speed" data for a 30 day cycle before getting throttled down to 2G/EDGE speeds. The lower speed continues until the beginning of the next billing cycle. In addition, TracFone said that abnormal usage could lead to termination of a plan. In this case, abnormal usage probably means excessive data use (like video streaming) in a short period of time.

"30 day Unlimited Plans include 2.5 GB of high speed data per 30 day cycle. After 2.5 GB, your data speed will be reduced for the remainder of the 30 day cycle. High speed data is restored once a new 30 day service plan is added. Other limitations, terms and conditions of service apply. Straight Talk reserves the right to terminate your service for unauthorized or abnormal usage."-TracFone spokesman

The proposed class action suit in California deals with how Straight Talk is advertised as offering unlimited data when truthfully, those going over the data cap are throttled. The rumors were that Straight Talk and Net10 had a 1.5GB data cap, but that is a 1GB shy of the truth. The throttling takes place on all Straight Talk and Net10 BYOP products including all carrier-compatible SIMs including the Net10 BYOP with AT&T compatible handsets. There is no data cap on Net10 and Straight Talk BYOP carrier-compatible SIMs, which includes all Net10 AT&T compatible SIMs.

TracFone throttles data speed after 2.5GB of high speed service is used each month

TracFone throttles data speed after 2.5GB of high speed service is used each month


source: PhoneNews via FierceWireless

26 Comments
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posted on 01 Oct 2013, 16:15 3

1. ocilfa (Posts: 329; Member since: 03 Aug 2012)


This, my friends, is another fine example of corporate greed.

posted on 01 Oct 2013, 16:21 1

2. Tsoliades (Posts: 206; Member since: 22 Dec 2012)


Straight Talk speeds are horrible, anyway.
AT&T LTE smokes everything in the US, on average. Top speeds in recent tests nearing 60 Mbps down. That's just ridiculous!

posted on 01 Oct 2013, 16:36 3

3. TerryCrowley (Posts: 184; Member since: 31 Jul 2011)


Site these "speeds". Just an FYI, Straight Talk is using AT&Ts HSPA 4G network.

posted on 01 Oct 2013, 18:07

10. Noble_One (Posts: 57; Member since: 18 Aug 2012)


http://www.engadget.com/2013/09/13/straight-talk-now-accepts-att-compatible-lte-devices/

posted on 01 Oct 2013, 19:07

17. Landmarkcm (Posts: 402; Member since: 11 Aug 2009)


Ya you really do get what you pay for sometimes! I actually tried the new LTE AT&T sim card with straight talk on an unlocked LTE android . They lie! & im going to dispute the charge. Phone said lte had all apns right never got close to steadily working properly. Slow unusable it was. Now using new iphone 5C on contract with AT&T no problems with it!. I really think the postpaid side gets top priority. At least I get some discount through work as well and im loving my device too. Really was never on board with apple before.

posted on 01 Oct 2013, 16:49

4. threed61 (Posts: 123; Member since: 27 May 2011)


When checking their site for this very info, the irony of the Straight Talk name became clear. OK for lite users, otherwise pretty crappy.

posted on 01 Oct 2013, 16:53 1

5. bbonline (Posts: 38; Member since: 24 Feb 2011)


With them now finally talking straight, I'd have to say that this is now probably the best deal out of any AT&T MVNO. 2.5 GB of high-speed data for $45 (plus tax) is not bad.

posted on 01 Oct 2013, 17:10

6. xmusicianguy (Posts: 96; Member since: 13 Jul 2011)


I had TracFone as my FIRST phone in 2002. I hated it! I kept using my minutes. I went post pay and never looked back!

posted on 01 Oct 2013, 17:10 10

7. goojman (Posts: 45; Member since: 29 Oct 2012)


All these carriers have us by the ballz!! Greedy bitches!!

posted on 01 Oct 2013, 17:35 3

8. Android4Ever (Posts: 86; Member since: 12 Aug 2013)


T-Mobile has the best deal for unlimited everything without contract. $70 a month (If you live in or close to a major city)

posted on 01 Oct 2013, 17:51

9. Noble_One (Posts: 57; Member since: 18 Aug 2012)


Isn't straight talk using at&t's lte now?

posted on 02 Oct 2013, 08:38

24. JunitoNH (Posts: 834; Member since: 15 Feb 2012)


Nope, AT&T doesn't participate anymore, unless of course, you still have one of their sims. Your are stuck with good Ole T-Mobile.

posted on 02 Oct 2013, 21:23

25. steelew (Posts: 46; Member since: 04 Jun 2012)


Yes and at least in san diego, it's great! I switched from AT&T to straight talk and if it stays good I will stay with them. I just hope people don't find out about straight talk and kick in AT&T's greed and make them stop the deal with walmart.

posted on 01 Oct 2013, 18:32

11. kindlefireowner (Posts: 330; Member since: 05 Dec 2011)


ne problem remains. You still can not stream on 3G or 4G without getting throttled. Streaming is the main reason people get throttled. The T.O.S. still says no streaming allowed.

posted on 01 Oct 2013, 18:34

12. kindlefireowner (Posts: 330; Member since: 05 Dec 2011)


You still can not stream on 3G or 4G without getting throttled. Streaming is the main reason people get throttled. The T.O.S. still says no streaming allowed.

posted on 01 Oct 2013, 18:43

13. mike2959 (Posts: 193; Member since: 08 Oct 2011)


Couple things to add.
The average smart phone user doesn't even use 1G of data. We're not average users by the way.
Straight does use AT&T HSPA, HSPA+, AND NOW LTE!!
I did test it for a month and couldn't tell the difference in signal, data speed, absolutely nothing.
The cons really is the roaming aspect, it's AT&T native coverage only.
Here's a current cost breakdown.
I have 3 AT&T lines, unlimited text and talk with 6 gigs of shared data 2 IPhone's and a Gpro. My bill is 205.00.
Straight talk for 3 lines would be 135.00. And that's 7.5 gigs....
So what's the disadvantage now?

posted on 01 Oct 2013, 18:55

16. PapaSmurf (Posts: 7326; Member since: 14 May 2012)


Being throttled for streaming a video over YouTube.

posted on 01 Oct 2013, 21:47

23. ngo2dd (Posts: 775; Member since: 08 Jul 2011)


And he is saving 70 dollar a month. That is 840 a year. I think waiting for WiFi for YouTube video is worth 840 a year.

posted on 01 Oct 2013, 18:44

14. promise7 (Posts: 287; Member since: 03 Jul 2013)


I really wish all these carriers would be forced to stop misleading customers with their own definition of unlimited. Plain and simple, unlimited is unlimted, it doesn't mean if you use too much data over 2.5GB we will throttle you and terminate your account. I do see the loophole as they are still giving you data, but at massivley slowers speeds, so they can still advertise as unlimited.

posted on 01 Oct 2013, 18:52 1

15. skymitch89 (Posts: 1017; Member since: 05 Nov 2010)


I don't get how people could NOT know that Straight Talk throttled their data. All they have to do is read the fine print on the back of the phone boxes (Yes the "microscopic" print). I was looking into switching to Straight Talk a couple years ago but decided not to because I want full speed data at over 2.5GB, or even 5GB, considering that internet on my phone is the only "high speed" internet I can get where I live without paying an arm & a leg for it.

posted on 01 Oct 2013, 19:46

18. suneeboy (Posts: 153; Member since: 02 Oct 2012)


That's the beauty of prepaid. If you don't like it, you can leave without penalty. $45 a month for unlimited everything, with a 2.5GB soft cap? On AT&T? How can you complain about that? The LTE is capped at about 10-12Mbps but so is Aio (AT&T's brand). Probably the best deal in wireless right now.

posted on 01 Oct 2013, 20:23

21. HSaabedra (Posts: 1; Member since: 01 Oct 2013)


The LTE speeds aren't capped on ST. LTE speeds are solely dependent on your coverage area and level of network congestion. What everyone is calling a cap is real-time network management kicking in for a specific area.

posted on 01 Oct 2013, 20:18 1

19. dolcichw (Posts: 4; Member since: 27 Aug 2013)


WiFi... Problem solved

posted on 01 Oct 2013, 20:23

20. InspectorGadget80 (Posts: 6125; Member since: 26 Mar 2011)


I just found out on my net10 prepaid i don't even have unlimited data anymore i have 1.5GB cap for 30 days :( and it was the 50$ card I just purchased. now i feel like i should switch to T-MOBILE PRE PAID. companies these days are getting very greedy.

posted on 01 Oct 2013, 20:39

22. PapaSmurf (Posts: 7326; Member since: 14 May 2012)


For an extra $10, you'll get 2.5GB of LTE goodness.

posted on 05 Oct 2013, 18:07

26. cpguru (Posts: 1; Member since: 05 Oct 2013)


Yes, Straight Talk has changed their TOS, but they and Walmart are still promoting the services as unlimited data. The phones (save for the iPhones) are s**t, offshore customer service is crappy.. and they have the balls to ask you to switch from your carrier to Straight Talk when if it weren't for the 4 major carriers their wannabe wireless company would not exist -- talk about biting the hand that feeds you! I hope Straight Talk and Walmart get their butts sued off of them...

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