For some AT&T unlimited users, throttling is just 2GB away
started throttling the top 5% of data users each month so as to keep data use manageable while the latest Apple iPhone model was being launched. But customers like Cozen, allowed to be grandfathered in with his unlimited plan, are actually worse off in some ways than those who selected a tiered data plan. AT&T would rather customers sign up for a tiered plan. For every GB over the cap, customers on a tiered plan are charged a $10 overage, but they are not throttled. On the other hand, unlimited plan customers who are throttled for being in the top 5% of data users in their region are given a notice that strongly suggests that they switch to a tiered plan.
Now it is possible that Cozen actually used more than 2.1GB of data for the month and the up to date figures did not yet reach his AT&T iOS app, which he used to measure his data use. But if it is correct, consider the irony of AT&T's new $30 3GB monthly tiered plan. Those unlimited plan users like Cozen could end up throttled using less data than someone who paid the same monthly rate for a tiered plan. Back in October, AT&T computed that to make the top 5%, an AT&T customer would have to use 12 times the amount of data as the carrier's average customer. Once a customer's account is throttled, it remains at the lower speed until the start of the next billing cycle.
2. christianqwerty (Posts: 460; Member since: 05 May 2011)
I get throttled at 2.0 gb of data on my iPhone 4s, it really sucks because my wifi is super slow, so basically I have to savor the 5-7 Mbps until I'm throttled by att
7. Lucas777 (Posts: 2121; Member since: 06 Jan 2011)
i get throttled too on mine… i am going to try and find my contract cause idk if it is even legal for them to do this… it really pisses me off but nobody else has unlimitd anymore
32. deathyyy (Posts: 101; Member since: 20 Dec 2011)
T-Mobile is also throttled after 2GB, I believe.
38. squallz506 (banned) (Posts: 1075; Member since: 19 Oct 2011)
I've got 5gb of 4g speed on tmo included in my $30/mo monthly4g plan
62. Lucas777 (Posts: 2121; Member since: 06 Jan 2011)
sprint is just terrible where i am and tmobile throttles as well
42. Socalvenom (unregistered)
I've had download speeds of up to 8 megs down and 2.5 megs up here in LA with the average speeds of 5megs down and 1.5 up around town Im currently using an imported Nokia N9 and loving it
75. ZayZay (Posts: 555; Member since: 26 Feb 2011)
I used 37 GB's on my Sprint phone last month and noticed no throttling.
41. Socalvenom (unregistered)
I switched from AT&T to T-mobile monthly 4g and Im paying $70 for 5gb of 4g data unlimited talk and text it's way cheaper then AT&T I would of got Sprint but I didn't want to be stuck on another 2 year contract. So far with my new plan I've never reached the 5gb mark just yet but my average is 3.5gb to 4gb a month and that's assuring to know that I'll never pay any overage fees ever again
74. Jon.916 (Posts: 6; Member since: 06 Jun 2011)
T-Mobile doesn't advertise this, but if you don't talk that much, there is a 500 minute plan that lowers your bill $10 a month. $69.99 gives you 500 minutes, unlimited text, and 2 gb of 4G, unlimited 2G. If you get throttled, turn 3G off, and work off EDGE. It's about 5k faster, believe it or not.
61. Tarkio (Posts: 30; Member since: 17 Jan 2012)
You pick a shady company to do business with, this is what happens. You sound surprised.
3. stowe528 (Posts: 7; Member since: 19 Oct 2011)
Same thing happened to my friend on his iPhone 4. AT&T sent him a warning text after he hit 1GB and throttled him after the next 500 MB, and they've been doing so for the past couple of months.
4. Carlitos (Posts: 297; Member since: 23 Oct 2011)
To be honest either the new data has not reached the app yet. Which likely because I have the myATT app and I think its like updated every 24 hours. Or he prob used allot of data before. I used about 3500 mb every month. And have never received such message.
5. biophone (Posts: 1893; Member since: 15 Jun 2011)
"The message from AT&T said that if he that level of data use again, his data would be coming to him at 2G speeds." (Fix this pa)
Wow harsh move by at&t I'm glad I have verizon. Hopefully they are a little more fair to those grandfathered in. Like me. However I don't abuse the system.
55. itiswhatitis (Posts: 421; Member since: 23 Jan 2012)
@biophone- hey i've read your old comment which says if I install skydrive flash would work on ipad ??? Is it true?? Cuz i'm planning to a galaxy tab because it has flash player but if you are sure that ipad can play flash videos, i'm considering to get one....please let me know...
64. biophone (Posts: 1893; Member since: 15 Jun 2011)
First of all its skyfire and not skydrive. To be clear it does have flash and it is a paid app but it doesn't work all that great. Its ok sometimes its works sometimes not really. But in my opinion flash doesn't work that well on any mobile device since its made for a pc. So to answer your question yes it does have flash don't be mad if it doesn't work so well.
69. itiswhatitis (Posts: 421; Member since: 23 Jan 2012)
okay...i get it that flash is made for pc n not for mobile.. but does it work as good as android devices??
71. itiswhatitis (Posts: 421; Member since: 23 Jan 2012)
i mean does it play videos straight out of websites?
6. ickyob (Posts: 24; Member since: 19 Mar 2010)
Used over 7 GB of data on my Thunderbolt last month, no throttling or threats from Verizon! Win.
8. theBankRobber (Posts: 645; Member since: 22 Sep 2011)
Sprint is still unlimited BUT for how long before they start doing this crap. I think it would be hard to say that after the $10 extra is for unlimited data campaign, they would have one hell of a class action lawsuit against them for false advertising and miss leading customers into contracts at a rate of an extra $240 over a 2 year contract period. Could it happen, who knows. All I know is wimax was a complete waste and a failure and the customers who have already spent millions of dollors total already for the extra $10 charge should not have to spend even more money to fix their problem.
39. squallz506 (banned) (Posts: 1075; Member since: 19 Oct 2011)
Why does everyone hate on wimax? In my area sprint has the fastest 4g. Verizons lte is available in my area but only downs 15-20mbps. I down 8-12 on tmo, and my brother downs 25+mbps on sprint every time. Wimax is definitely not a failure in my area.
40. theBankRobber (Posts: 645; Member since: 22 Sep 2011)
Its garbage, how about having 3 bars, walk into your house and have no signal unless your by a window.
9. Bluesky02 (Posts: 1439; Member since: 05 Dec 2011)
We all know smartphones nowadays make browsing almost like a daily tasks. For small research or check mails, people won't turn on their laptop for that. Just need to hit their smartphone browser and the job is done.
Things like Video Streaming, Huge downloads, Heavy content websites will break your bank, but that's common nowadays.
Lets say you use 200MB Per day, one month would be nearly 6GB.
That's why i believe carriers should introduce cheap package data plan.
10. ljruble (Posts: 16; Member since: 07 Dec 2010)
If he's paying 30 a month for unlimited there is no reason to even threaten to throttle until he gets to 3gb of data since that's how much he would get on a tier plan for that price. I don't guess I'll ever have an issue. I used to have the unlimited but they took it away when I got an lte phone. I'm 10 days in this month and have only used 61 mb. Most places I go have wifi and rarely have to use my data connection
11. longhairbilly (Posts: 61; Member since: 23 Aug 2010)
That's what drives me crazy. Someone like you that uses wifi more then your data connection still has to pay for a data plan. If the network is as congested as they say, why not give us the option to drop our data plan and use wifi exclusively? That should help free up your network shouldn't it?
Oh, but you are all blood-sucking vampires aren't you? So that option will never happen will it?
14. remixfa (Posts: 13902; Member since: 19 Dec 2008)
you want the subsidy + no data plan? fat chance. that data plan mostly goes towards paying off the massive difference between the $200 price you paid for the phone and the $600 price the carrier pays for the phone. If you want no subsidy, you are always welcome to buy the phone full retail or from another source and have it activated on your number. It takes about 20 months for a carrier to make up that subsidy on a high end smart phone.
15. iirundis05 (Posts: 8; Member since: 05 Feb 2012)
I don't think any carrier besides T-Mobile give's you the choice of not having a DATA PLAN wether you buy the phones Full Price or w/ contract. I can definitely speak for both Verizon and At&t because I was a customer. I am under no contract with
Verizon now and have a Galaxy Nexus and the data plan is still required. This is what longhairbilly was talking about and I agree "Blood-sucking vampires"... lol :)
17. remixfa (Posts: 13902; Member since: 19 Dec 2008)
if you buy the phone from another source they dont force you on to a data plan. At least they didnt when i worked there. ATT CANT because its a GSM service. You just pop your sim card into an att capable phone and it will work, data plan or not. VZW gets a little more control since its CDMA but like i said, if its from another source, its not normally forced apon you. You should be able to go online and change your IMEI number in the account and be done with it.
Tmobile does not give you a choice. If you accept a discount on a phone, you get the data plan. The only time you get a choice is.. again.. when you buy the phone full retail or from another source.
29. tedkord (Posts: 4286; Member since: 17 Jun 2009)
You're wrong, both ATT and VZW force data on every smartphone, regardless of where you buy or how much you pay. I bought an SCH-i920 on eBay two years ago, couldn't activate it on Verizon without a data plan.
16. Giggity (Posts: 147; Member since: 17 Nov 2011)
Remixfa, the problem here is that AT&T forcing ANY smartphones being used on their network into a data plan, regardless of their history being subsidized or not. So basically if you already paid full retail price for a smartphone, you're still
obligated to buy their data plan.
Another major reason why I'm not leaving T-Mobile for any other carriers.
18. iirundis05 (Posts: 8; Member since: 05 Feb 2012)
ah... I was right. I wish T-Mobile had better coverage in my area. I would become a customer in a heart beat...
19. remixfa (Posts: 13902; Member since: 19 Dec 2008)
if you go buy a phone off of ebay.. say an SGS2, and you have a talk and text plan on ATT (or tmobile), you can pop your sim card in and it will work fine. there is no way for them to stop you. the ONLY time they get that control is when you want a discount on a phone. That discount comes with a trade off. I know a lot of people that do that. They want the phone but no data plan, so they get it from other sources.
I used to work for VZW and i work for Tmobile now.
20. remixfa (Posts: 13902; Member since: 19 Dec 2008)
The trick is most reps will LIE to you because they get paid on that plan, or they are just too dumb to know better. If you get the phone without a discount or from somewhere else, there is no such thing as mandatory data. Go online to activate the phone on your account (on VZW/Sprint) or talk to a smarter rep. Again, with Tmobile/ATT, its as simple as putting your sim card in another phone. You dont have to change your plan.
63. Stuticus (Posts: 26; Member since: 05 Feb 2012)
First off, how dare you accuse "most reps" of lying about something you have no knowledge of. They are doing their job, nothing more, nothing less. Granted there are some that are "better" than others though the vast majority are just as skilled as any other. Policies change over time and Reps have no control over that. More details about that in a bit though. I have no information on VZW so I can't comment as to that, however I will say with Sprint, Any Smartphone released within aproximately the last year and a half requires and Everything Data plan. Most of those require the $10 "premium data" surcharge. It is a system requiement. There is no way to get around it. To actiavte the phone, you must have the plan. Sprint is not a CDMA carrier. Their rules are different because sim cards are not used. If an ESN isn't on "the list", it can't be used. I don't work in a Retail store, but I do sell phones for sprint. It doesn't matter what phone I sell or what plan goes along with it. My incentive is not based off of type of phone, only the fact that I sold a phone. Reps don't get paid more for putting you on a data plan.
I DESPISE people who call in and try to tell me they know my job better than I do. These are the customers that escalate to a supervisor (about half of which come to ME to ask questions about what we can and can't do) and get told the exact same thing I just told them.
Now I will say, there are some issues that only Supervisors can handle. Usually this is a profile issue however, Not a knowledge issue. 9 times out of 10, a rep will tell you exactly what can and can't be done. also 9 times out of 10, if you are asking for something that those 9 people tell you can't be done and then (depending on what the issue is) someone DOES do it for you, they probablly just got themselves fired because they were going to be laid off or quit anyway.
65. supaman21 (Posts: 43; Member since: 14 Sep 2011)
You are aware that a non gsm carrier IS a cdma carrier right??
67. Stuticus (Posts: 26; Member since: 05 Feb 2012)
Yeah thats a mistake on my part. I was fuming a bit when I typed that up and didn't proof read. I realize Sprint/VZW are CDMA T-MO/ATT are GSM.
22. iirundis05 (Posts: 8; Member since: 05 Feb 2012)
Iv'e actually tried that on AT&T when I had them. Within hours I received a text message saying that they added the $30 dollars unlimited data plan to my account (at the time it was still unlimited) smh (This is from 2008-2010) so unless at&t changed there policies there is no way around it unless you have T-Mobile
23. remixfa (Posts: 13902; Member since: 19 Dec 2008)
Did you call and bitch them out? If you didnt take a subsidy with them, they shouldnt be able to force the plan on you. Thats the first I've heard about that, as again I know people that have done that and have not had a data plan on ATT for a while now.
One thing you can try, is either call them up and tell them to remove it or go to your online account and remove it. Even if it auto adds it, it should not be contracted since you dont take a phone discount, and thus should be easily removable.
You can also set up data blocks on your account. It might have detected the phone trying to connect through 3G and added the plan as a safety precaution so you dont rack up data charges.
72. kcombs (Posts: 245; Member since: 15 Dec 2010)
it doesn't make a diffrence, if you are using a smart phone on att it is required to have a data plan. it's the policy, not the reps. if it was up to me (an att rep) I would not put one on the account, but I cannot change a phone in the system without a data plan.
If you want to chance having a crazy bill by not having a data plan, more power to you!
24. Giggity (Posts: 147; Member since: 17 Nov 2011)
AT&T actively checks your phone IMEI, and if they deem your phone is a smart one, there go your $15-$25? (whatever they're charging for the cheapest data crap).
There are plenty of complaints regarding this on AT&T forum. Google: "AT&T forced data plan", you'll be amazed how greedy AT&T truly are.
25. remixfa (Posts: 13902; Member since: 19 Dec 2008)
lol, it doesnt amaze me at all. We dont call them the Evil Empire for nothing. I would never have service with them. I dont understand why people do. For the same price, VZW is better coverage and with LTE, better speed... and if you want GSM Tmobile is less than half the price and up to 42mb/s which is still faster than ATT. I see zero reason for ATT to have customers and it always astounds me that they grow in size.
26. Giggity (Posts: 147; Member since: 17 Nov 2011)
1) Verizon pricing is a little bit steeper than all other carriers
2) AT&T already established a solid fanbase for iPhoners
3) AT&T got better phones selection than T-Mo
33. remixfa (Posts: 13902; Member since: 19 Dec 2008)
VZW and ATT pricing are almost always mirrors of each other.
I completely disagree with that statement. If you like android, Tmobile has a much wider selection to chose from with a lot less carrier restrictions. It has 2 decent WP7 phones (the only real difference between the nokia 710 and 900 is screen size/camera). The only thing its missing officially is an iphone, which is easily unlocked and brought to Tmobile. It may run on EDGE only, but thats really not too much slower than VZW's 3g. Put it on the $50 prepaid unlimited everything plan, and you have your iphone and are saving tons of money.
47. Giggity (Posts: 147; Member since: 17 Nov 2011)
Heh, guess it's just my taste then, I was never a fan of TMo MyTouch series or any LG phones being offered by TMo.
Think about this, which option would people go for if they want an iPhone?
A) $700 up front. TMo data starting at $10/month (optional), ATT data starting at $20/month (mandatory if use on ATT network) or Verizon data starting at $30/month
B) $200+ data plan starting at $20/month.
In my opinion, subsidized iPhone with data service with AT&T is still the better bang for the buck choice (unless you're a super heavy user). However, no flexibility here though.
By the way, AT&T is the popular choice for iPhoners
I rest my case with AT&T and its iPhone fanbase.
52. remixfa (Posts: 13902; Member since: 19 Dec 2008)
umm.. wow, worst scenario ever. unless you found magic plans that offer subsidy without a voice/text plan. lets get real, shall we?
Unlimited talk text web w 5gig cap/throttle on a 2 year plan.
Tmobile value plan = $75 per month x 24 = $1800
ATT = $140 per month x 24 = $3360
Tmobile = $1560 savings over ATT for the plan.
same phone SGS2
ATT = $150
Tmobile = $600 on value plan
Tmobile 1800+600 = $2400
ATT = 3360 + $150 = 3510
TRUE COST SAVINGS = $1110
Want an unlocked iphone on Tmobile Vs ATT?
Tmobile prepaid unlimited everything plan = $50
50x 24 = 1200
iphone4s retail = $600
true cost for 2 years = 1800
1800 - (ATT plan +iphone) 3560 = $1760 savings on Tmobile
And Tmobile does not force data plans on non subsidized phones.
30. tedkord (Posts: 4286; Member since: 17 Jun 2009)
Again, wrong. I could not activate my Omnia 2 in Verizon without data, online or in the phone. As soon as I tried to activate online, it brought up data plan options, and required me to choose one. I could not proceed without one. This was an eBay bought phone.
27. tedkord (Posts: 4286; Member since: 17 Jun 2009)
Then why, when I paid full price for my last smartphone, was I still required to have a data plan? And why was it the same price as a subbed phone?
That argument is old. Carriers don't pay anywhere near retail price for the phones they sub.
31. remixfa (Posts: 13902; Member since: 19 Dec 2008)
again, did you try calling customer service and taking it off, or going back to your plan after the forced add-on and seeing if you could remove it? If there was no way to remove it, then they changed their policy since i worked there.
Actually, the carriers pay an arm and a leg. they pay 600 per iphone4s 16 gig. Android phones are a little cheaper on the average as if you buy an unsubsidized phone they could make between 10-20% over what they paid. Thats why I said buy it from elsewhere :). Carriers are a business, they are out to make money. They are not in business to give things away.
And like anything, if you dont like their policies, go to another carrier. There are plenty to chose from. And for the bulk of the US, they all over lap each other, so coverage is not nearly as much of an issue as it used to be, but it is still location dependent.
48. Whateverman (Posts: 3187; Member since: 17 May 2009)
Tedkord is right. There is no way to have a current smartphone on VZW without having a data plan. But remixfa is also right. You can have an older smartphone without a data plan provided that its either a Palm or Windows Mobile device that was introduced to market before Nov 15, 2009. Any smartphone brought out after that time has to have a data plan, no exceptions. So if you have a funtioning MOTO Q or HTC Touch Pro...go for it.
49. tedkord (Posts: 4286; Member since: 17 Jun 2009)
I argued until I was blue in the face with CS, they will not allow any android, iOS or wp phone on the network without a data plan, regardless if where you get it or what you pay. Some really older winmo and Palm phones are exempt, but they're next to useless today.
Yes, they are a business, and I don't expect them to just give things away. I do expect them to not force an unneeded, unnecessary service on people in order to get the service they want. I also expect unlimited to have no limits - silly notion, isn't it?
53. remixfa (Posts: 13902; Member since: 19 Dec 2008)
lol, apparently it is.
well the only thing you can do then is vote with your wallet and go somewhere else. if enough people make a stink about it, they will change the policy.
59. EvoHero (Posts: 38; Member since: 15 May 2011)
Of course they do. That's why unlocked/unsubsidized phones cost the same no matter where you look. That's why ETF's are so high; the carrier has to recover the money they lost by subsidizing the cost of the phone when you signed the contract. That's why carriers are so reluctant to mail you a replacement. I could go on...
12. DigitalMD (Posts: 226; Member since: 17 Feb 2010)
If AT&T can't fix their network to provide sufficient bandwidth then they should limit the number of customers they recruit not throttle the data rates. Of course everyone knows its really a spoof so they can charge you more. Probably time to regulate the phone companies again. Thieves!!!!!
13. DigitalMD (Posts: 226; Member since: 17 Feb 2010)
Listen to the Sheeple, accusing someone of using their "unfair share" of data while the phone companies laugh all the way to the bank... LOL LOL LOL . you fools !!!!!!!!!!!!!
21. tedkord (Posts: 4286; Member since: 17 Jun 2009)
Damned US carriers. First, they force you to have an unlimited data plan for their new smartphones. They tell you (lie to you) that the phone won't work right without a constant data pipeline. Then, when they've got a good portion if the population on smartphones, they start complaining about the data usage.
Now, they've introduced 4g, which makes it easier than ever to download large amounts of data, and they want tiered plans. Don't worry, they tell you, you'll be grandfathered in to your unlimited plan. Just, if you, you know, use it like its unlimited, we'll slow you down to a crawl.
It's only a matter of time before they decide grandfathering is over, and when you go to upgrade your aging phone, they'll tell you you have to go tiered. After all, even though they admitted that LTE delivers data cheaper than 3g, the CEOs bonus just keeps getting more expensive, and there's only so much work they can cut or farm out to third world countries.
34. InspectorGadget80 (Posts: 6141; Member since: 26 Mar 2011)
I used to have unlimited data till the store rep says I don't have a smart phone data and loss it. if i did have my unlimited data back. I'LL BE STREAMING LIKE CRAZY. and in this picture it looks like only a iphone that people are using for their data in my opinion anyway
37. LAFN (Posts: 43; Member since: 19 Jul 2009)
So did you have an unlimited feature phone plan before?
35. ap1989 (Posts: 144; Member since: 12 Oct 2011)
That why At&t sucks you should be able to sue them for not providing you the 3g speeds they advertise