Carriers "leaked" $58B due to faulty billing systems
1. Droid_X_Doug (Posts: 5745; Member since: 22 Dec 2010)
This is what happens when an architecture is deployed for X volume (investment constraints), and then actual volume grows to Y and is headed for Z. VZW is probably the largest poster child for the concept. Not blaming VZW, it is what it is. They are scrambling to implement an architecture that allows them to grow as fast as the users do.
5. MorePhonesThanNeeded (Posts: 618; Member since: 23 Oct 2011)
A study talking about how much the carriers leaked? Nice, what about the amount of stolen money from customers bills, do a study on that. That stuff is weird as you notice that your bill will all of a sudden start creeping upward ever so slowly for unknown reasons. Some people pay their bills without a second thought so lots of ill gotten money goes to carriers but here we see number crunchers showing us how much money carriers lost last year because of overwhelmed calculation systems and it was 6% of their overall revenue...gasp.
7. BlacRaZredge (Posts: 36; Member since: 06 Mar 2012)
and if you do catch said overages, you can only get a month back, 3 at most. someone needs to start a petition to correct injustice to customers. people have been doing it with everything else why not this.
6. darktranquillity (Posts: 284; Member since: 28 Feb 2012)
Exclude indian carriers, oh my gosh they know how to...crap