Want to return that Gear VR you bought with the Note 7? Reports say Samsung won't accept it
Of course, there are plenty of customers out there who bought into the idea of getting the latest and best of the Samsung VR experience, so they pre-ordered the Note 7 with the Gear VR bundle. However, now that the Note 7 is dead, what do you do with the Gear VR?
A Reddit user by the name of “agolightly” has reported that they have attempted to return their brand-new Gear VR, which they bought with their now returned Note 7, as they have no use for the headset anymore. However, a Samsung rep said that a refund for the Gear VR is a no go. Since the goggles can be used with other Samsung devices, which are currently available on the market, and the customer is already outside of their 30-day return window for the newly-bought goggles.
So, that's just another page to add to the jumbled mess that the Note 7 saga has become. Two recalls in and a discontinuation of a beloved line of devices, Samsung still has to do some work to set the record straight — do right by customers who have bought accessories for their new Note 7. Said customers may not want to buy another Samsung device right now, but hey — leave a positive impression and they may come back to the brand in a couple of years?
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco