Samsung confirms 1.9 million Note 7 units recalled, 23 new reports of overheating phones
The first Galaxy Note 7 recall announcement states that Samsung will replace around 1 million units that have been affected by the cursed battery issue. Yesterday's announcement raises the number of recalled Galaxy Note 7 phones to 1.9 million since it includes all the devices received as replacements as part of the previous recall on September 15.
In the meantime, the number of reports of overheating Galaxy Note 7 units has increased by 23 since September 15. According to Samsung, the company has received 13 reports of burns and 47 reports of property damage associated with Galaxy Note 7 smartphones.
The previous recall announcement on September 15 mentions confirms that Samsung has received 96 reports of batteries overheating in the United States, including 26 reports of burns and 55 reports of property damage like fires in cars and a garage.
Since Samsung does not have a clear evidence of which of these reports of overheating phones concern older versions of Galaxy Note 7 phones or replacement units, it's hard to tell which one is more “explosive.”
Joking aside, if you haven't returned you Galaxy Note 7 phone yet, then we strongly advice you to do it as soon as possible. Samsung offers up to $100 bill credit if you exchange it for another of its smartphones, but you can also get $25 in credit if you go for a refund or other branded smartphone.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against SamsungAlright, the Galaxy Note 7 fiasco is almost over. Samsung has recalled all of the units and issued a software update that limits active phones batteries to a 60% charge to incite people that haven't returned theirs yet to do so. On top of that, the company is posting apology after apology — a string, which culminated in a full-page remorseful letter to its customers, posted in some magazines yesterday.
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-partyEver since the official recall of the Galaxy Note 7 was put into motion, there has been a particular group of buyers that wondered what will happen with their devices now. That is the portion of the users that bought the phablet off eBay, Swappa or similar unauthorized sites and resellers...
3 November Samsung promises to work hard towards regaining consumer trustThe Galaxy Note 7 saga is almost behind us (or at least we hope it is), but the aftermath of it is still very serious for Samsung. Not only did the tech giant lose enough money to make any CEO cringe, but it also felt serious repercussions on its brand image...
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environmentSamsung says that it's reviewing ways of limiting the environmental impact caused by the Galaxy Note 7 discontinuation...
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiascoIn return, Samsung held an event in a Chinese city where many of the local distributors were invited. Furthermore, in order to thank these retailers for their continuing support of the brand, all Samsung execs present at the event, as well as all other members of the staff kneeled on the stage in front of the audience...
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