Despite Samsung's pleas many customers prefer to keep the Galaxy Note 7

The Galaxy Note 7 was a pretty solid flagship despite the fact that it had a flaw in design that made it explode. Well, as a matter fact we still don't know what's causing some Galaxy Note 7 units to explode and Samsung's engineers haven't been able to replicate the issue(s) yet.

Nevertheless, Samsung has already commenced the second Galaxy Note 7 recall with the purpose of gathering all 1.9 million phones that were still in the wild last week. Unfortunately, the fact that the Galaxy Note 7 is such a good device might be a problem for Samsung, as many customers intend to keep the phone.

Another aspect that Samsung hasn't taken into account is the fact that the first Galaxy Note 7 recall was a nightmare for some customers and they simply don't want to go through that again.

Mr. Park, a 43-year old office worker, has yet to exchange his Samsung Galaxy Note 7 smartphone, but he doesn't feel like doing it. He didn't exchange it when Samsung announced the first recall and doesn't think he's going to do it after the second recall was made official.

Mr. Kim, a 48-year old Galaxy Note 7 owner claims he had to wait in line for more than an hour to be able to exchange his original phone with a replacement unit. He says he's not willing to go through the same process again.


The deadline for the Galaxy Note 7 exchanges of refunds is set to December 3 in South Korea, but Samsung might have to prolong that period since there are still many customers that haven't yet exchanged their phones.

Not even the fact that the Galaxy Note 7 has been banned on many major airports across the world can prevent some customers from keeping their Samsung phablet. Talking about loyalty.

Story timeline



1. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

Wow, just wow. LOL I hope theirs wont explode before the S8 arrives. Plot twist: they wont explode for years.

11. BoardDWorld

Posts: 117; Member since: Aug 17, 2016

They like living on the "Edge". LOL

38. seret6

Posts: 279; Member since: Aug 14, 2013

Will s8 have 4k display?

21. wargreymon

Posts: 764; Member since: Nov 05, 2013

Let's just hope national selection does its job and doesn't involve innocent smart people.

2. AlikMalix unregistered

I don't understand, why is it that iPhone users called "sheep"? These Samsung users, talk about loyalty beyond self preservation.

3. kiko007

Posts: 7521; Member since: Feb 17, 2016

We are all sheep to a different flock. These sheep are a little "special" though........if that makes you feel any better. Inb4 Techie loses his goddamn mind!!!

4. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

Every blind fanboy is a sheep, regardless of what brand.

9. AlikMalix unregistered

I'm just being passive aggressive. I was called a sheep many times because I like features of iOS (that are not on android) and can live without features of android. These people are holding on to something that may potentially harm them or their loved ones. I get it - they like their phone, but it's not a software glitch that may or ma not get patched - it's a health hazard - smoke inhalation alone will put you in the hospital. PS. Not trolling samsungs current problem - just tired of being called "isheep" because I own an iPhone - and you got these people holding on to Note 7.

14. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

I fully agree with you here, I was just saying that all blind fanboys are sheep, that's all.

5. drunkenjay

Posts: 1702; Member since: Feb 11, 2013

So I went to the apple store to pick up my iphone 7 plus jet black (wanted matte black) and some guy next to me was like "wow i just love apple and ive been waiting so long for this iphone its soo cool i have every product with em" to the apple genius and I looked at him in disgust. This was the first time I saw a die hard apple fan in front of my eyes. That is what you call an apple sheep. The note 7 is a great phone dispite its explosion fiasco and im pretty sure apple fans will keep their phones as well if they had defects. If I had a note 7 I would keep it as long as possible.

6. kiko007

Posts: 7521; Member since: Feb 17, 2016

If you're going to commit to an anecdotal fallacy, at least make it believable. If you had said "The guy was raving about 3D Touch and the speakers" I would have taken it as credible. What you've just described is called excitement. Holding on to a potential explosive, while exciting to some, is stupid to the majority of rational people.

12. drunkenjay

Posts: 1702; Member since: Feb 11, 2013

Why would I make bull crap when it was the first time I have even stepped into an apple store for a reservation. Look at jimmy fallons Iphone 7 prank and it was just as I saw it while I was in line to pick up my phone. What exactly is there to rave about unless you have never had force touch (iphone 6s) or the dual speakers (htc m10). Keeping a phone with a broken screen which can cut up your fingers or having a phone which loses signal if you are holding it wrong is equally stupid yet people keep it.

19. drunkenjay

Posts: 1702; Member since: Feb 11, 2013

Im not being a samsung loyalist or anything and you can tell from how many different phones I have and had on my profile but you really cannot blame people for what ever reasons they have. Maybe they will learn their lesson if it explodes on them. If I did have a note 7 and it exploded on me, I wouldn't blame samsung as it was my fault for not exchanging it.

20. kiko007

Posts: 7521; Member since: Feb 17, 2016

Now you've confirmed my suspicion. A) Did I ask what or why you were/ weren't there? Nope. Did you give me the anecdote anyway? Yes. Anecdotal fallacy. B) Really bruh.....Jimmy Fallen is your defense here? Are you kidding me right now? No one can be this bad at arguments.... C) False parallels don't win debates. I'm gonna break this down for you: 1. In what universe is a cut from glass to a digit on your hand a plausible parallel to something burning on your person? That's like saying skinning your knee on a sidewalk is a similar experience to being lit on fire. 2. I'm pretty sure signal loss doesn't cause physical harm....could be wrong though. Tl;dr- The interaction you had if either never happened or interpreted wrong. And don't play know which one is more idiotic here. Stop sugarcoating the bruised pride of Darwin's rejects.

30. YOURDADkid unregistered

iSheep Detected!! fire in the hole.

28. AlikMalix unregistered

Wait, wait... jimmy fallon is a comedian, the videos he makes are of iPhone because Apple is the most popular brand. The people responses were picked out of context, and led on specifically and only for the sake of humor. I cannot believe that you think that Jimmy Fallon's skits are somehow real statistical evidence or something - I ask again - why do people call iPhone users brainwashed sheep when there are people that actually believe these videos.

35. xfire99

Posts: 1207; Member since: Mar 14, 2012

Because of patent and copywright. Peoples might get sued if use the word iSheep on wrong users base.

7. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

18. Podrick

Posts: 1285; Member since: Aug 19, 2015

Harvey Dent ones are my favourite.

8. HugoBarraCyanogenmod

Posts: 1412; Member since: Jul 06, 2014

There you go Samsung, more explosion news expected for the coming futures and no warranty to them. You don't expect people spend their free time (which we don't) crawl over and exchange, they will exchange after it explodes and once it's exploded spamming news headlines coming

10. Zylam

Posts: 1823; Member since: Oct 20, 2010

These people should be banned from airlines. I don't want an explosive device on board the same place as me. Samsung fans showing what they truly are. They made fun of Apple fans and look at what they are doing, keeping a phone that the OEM has asked them to return twice and has the potential to hurt themselves and others around them. Samsung fans are the worst of the worst.

13. kiko007

Posts: 7521; Member since: Feb 17, 2016

"Samsung fans are the worst of the worst." No need to generalize the entire fanbase. These idiots on the other hand..... judge them to your heart's content. They do realize that by keeping these phones, they only serve to hurt Samsung in the future, right? No doubt several more will explode and do further damage, making it all the more perplexing as to why hold onto the Note 7.

17. Podrick

Posts: 1285; Member since: Aug 19, 2015

Zylam seems to have peronal grudge against Samsung. There are sheep on all platforms. Apple and Samsung a lot more than others because their influence is much more.

29. YOURDADkid unregistered

iSheep Detected!! fire in the hole

15. ipadminiz5pmeizumx4htcone

Posts: 8; Member since: Oct 20, 2016

What's the official percentage? Not all Note 7 are affected as is seems. So, A perfect running Note 7 is such a jewel to have. A rare phone only for the greatest people on earth .lolz

16. Podrick

Posts: 1285; Member since: Aug 19, 2015

Bunch of sheep

22. iFartarena

Posts: 16; Member since: Oct 09, 2016

I am surprised I havent heard anymore explode yet after the airplane incident.

23. bubbadoes

Posts: 1225; Member since: May 03, 2012

techiexp and tedkord to name a few

26. tedkord

Posts: 17479; Member since: Jun 17, 2009

I've already got my S7 Edge replacement, asshat. It's not nearly as good as the Note 7 was (nothing is), but if they recall I've got no choice. I tried an Axon 7 first. It's a great phone, with awesome speakers, but Verizon is dragging their feet on certifying it, so NFL Mobile features won't work, and it always shows as roaming. So I had to give it up.

24. surethom

Posts: 1730; Member since: Mar 04, 2009

Some people are just stubborn, get over it & swap for another phone.

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