AT&T warns customers of overheating hazard with Quickfire's charger

AT&T warns customers of overheating hazard with Quickfire's charger
A couple of days after pulling the model from the shelves and web site, AT&T sent a letter to owners of the Quickfire GTX75 warning them that the device could significantly overheat if the AC adapter is not inserted correctly. In the letter, Ma Bell says that the embossed arrow on the adapter should always be face-up on the same side as the Quickfire's display screen when inserted into the phone. The carrier also warns not to force the AC adapter into the phone. And just so you don't think that this is just your Ma Bell being overprotective of you, the letter does mention that there have been a few reports of this occurring already. AT&T writes that if you have any questions regarding this matter, you can call them at 1-800-801-1101. On Monday, the model was taken off AT&T's line-up. No official reason was given for the action although a rep told us that the phone did not meet the carrier's standards.

AT&T Quickfire Specifications | Review

source: EngadgetMobile

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23 Comments

1. ravensfan55

Posts: 15; Member since: Feb 04, 2009

A good rule of thumb: If you have to force something to fit somewhere, it probably shouldn't be going in there.

2. *HOVA*

Posts: 564; Member since: Dec 11, 2008

At least in terms of cell phones....

4. Legion

Posts: 397; Member since: Dec 12, 2008

*Zing!*

6. *HOVA*

Posts: 564; Member since: Dec 11, 2008

Sorry, couldn't resist lol.

12. ravensfan55

Posts: 15; Member since: Feb 04, 2009

When we got WWAN cards back at my job a few years ago, whoever ordered them got all ExpressCards, while most of the corporate laptops still only had PCMCIA slots. Co-workers would come to me and say "it doesn't fit". So I'd look, and tell them that ExpressCards don't fit in a PCMCIA slot. Some people had rammed the cards in the slot so hard to try to get it to fit, that there were bent and broken pins.

3. LGVX1993

Posts: 260; Member since: Jan 27, 2009

ok they should accept returns from Quickfire owners and give them Propels or Maxtrixes

5. *HOVA*

Posts: 564; Member since: Dec 11, 2008

Ummmm, it's really an error of idiot users who don't know how to plug it in so I'm not sure why AT&T should support their idiotic tendencies??? True it's a design flaw, but it's not too hard to just plug it in the right way...

9. LGVX1993

Posts: 260; Member since: Jan 27, 2009

True true. It's the people fault but if they're gonna stop selling them they should atleast offer a replacement phone maybe for a fee of like 50 dollars or something

13. Galen20K

Posts: 577; Member since: Dec 26, 2008

No sorry, its all ATT's Fault, as Neglectful as EVER and they ALWAYS will be first and foremost for them even letting something as critical and dangerous to safety even allowed on their *cough* Network in the first place. Most phones that have caught on Fire were released on their under par Network, tho I would argue that their terrible service is what REALLY caused the phones to explode.

19. Fanboys Suck

Posts: 609; Member since: Dec 12, 2008

yup....... idiot.

20. *HOVA*

Posts: 564; Member since: Dec 11, 2008

Wow, I'll just leave that alone because it's the dumbest thing I've ever read.... In regards to the valid comment, they actually are offering exchanges for phones under warranty experiencing problems for the Pantech Matrix and the Propel....

23. trentsinmypants

Posts: 324; Member since: Jan 29, 2009

huh? What?

7. mastertopher

Posts: 1; Member since: Feb 25, 2009

sounds like i may need a new phone, something doesnt sound right, they claim it didnt meet their needs, 3 days letter they send textes (i just got a text a couple hours ago sending me to the link), i might just get a new phone, something is up

8. Jyakotu

Posts: 867; Member since: Dec 12, 2008

I've read somewhere that the Quickfire is going to get a 2nd generation upgrade. So...I guess it was good that I didn't think to get this phone yet. I wonder how the Quickfire 2 will look. It looks like AT&T has finally got it's own Sidekick-like rival line against T-Mobile.

10. Slayor721

Posts: 43; Member since: Dec 27, 2008

i dont think so. sidekicks are wayyy better then the Quickfire. the keyboard on the Quickfire is really small plus AT&T pulled it of shelves after a few months. and they say it didnt meet their standards plus the sidekicks have been goin for years now. im not sayin the sidekicks are the best but i would rather get a sidekick than the quickfire.

11. Jyakotu

Posts: 867; Member since: Dec 12, 2008

The Quickfire just needs a better touch screen and probably bigger buttons, but the QWERTY keyboard wasn't that hard to type on IMO when I tried it.

17. jenbunny

Posts: 3; Member since: Feb 26, 2009

I like the keyboard too. I just wish I would have been smart and bought a name brand, then maybe I would have avoided the annoying things about it-plus fire.

14. heavybreathing

Posts: 276; Member since: Feb 26, 2009

DAMNIT DAMNIT DAMNIT DAMNIT DAMNIT DAMNIT I totally work for ATT warranty and exchange. DAMNIT. I do NOT want to deal with anymore 15 year old girls today.

16. jenbunny

Posts: 3; Member since: Feb 26, 2009

So I'm not 15. I called and waited on hold for 40 minutes, I feel for you, but what the heck am I going to do? My touchscreen freezes, and I keep accidentally calling the wrong person b/c the touchscreen sucks, and now my house is going to catch on fire. What is a 30 year old, college educated, home owner to do??? Will there be an exchange program? Grrr. (I feel for you. I do. I feel exactly as you do.)

18. heavybreathing

Posts: 276; Member since: Feb 26, 2009

18008011101. Thats our warranty exchange line. Ask to speak to a quickfire rep as we can't do it on our own, i'd give you the number but it's internal and we arn't allowed to give out that information.

22. jenbunny

Posts: 3; Member since: Feb 26, 2009

I'll try that. Look at you, being helpful on your own time;)

15. phkhmh42

Posts: 7; Member since: Feb 26, 2009

Hahahaha Well at least they gave the phone the right name Quickfire. It seems it was fate that the phone was going to overheat

21. UR1TOPSELLER

Posts: 15; Member since: Feb 22, 2009

LMAO NICE

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