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Update to iOS 9.3 is forcing apps to crash, hang and freeze on the iPhone 6s and iPhone 6s Plus

Posted: , by Alan F.

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Update to iOS 9.3 is forcing apps to crash, hang and freeze on the iPhone 6s and iPhone 6s Plus
It has been a tough start for iOS 9.3. Apple had to temporarily stop rolling out the update after a problem was discovered that could have bricked older devices installing it. While Apple eventually resumed pushing out a revised version of iOS 9.3, a new issue has popped up. On Apple's Support Communities website, some Apple iPhone 6s and Apple iPhone 6s Plus users are complaining that certain apps are not working right.

Several links in Safari, Mail, Notes and Messages are not working. Instead of being taken to the linked site, the app will close, freeze or hang. Some have reported that disabling JavaScript will help fix some of the links in Safari, but that is a limited workaround. And while most of the complaints are coming from those using the newest iPhone models, some with older devices are experiencing the same issues. And others are saying that the broken links were a problem that had to be dealt with on iOS 9.2.1.

A video posted to YouTube shows links crashing and freezing. So many complaints are being posted about this, that we would have to assume that Apple is aware of what is going on. And that should mean that a fix will be issued shortly.



source: AppleSupport (1), (2) via BerkAtaÖzkan, 9to5Mac

116 Comments
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posted on 27 Mar 2016, 14:03 6

2. GreenMan (Posts: 1258; Member since: 09 Nov 2015)


Well, that's unfortunate...

Just like The latest Touchwiz...

posted on 27 Mar 2016, 15:01 31

16. tedkord (Posts: 11712; Member since: 17 Jun 2009)


Not a single app crash on my Note 5 since I got it last November. No freezing, no slow down. Troll harder.

posted on 27 Mar 2016, 16:18 3

40. darkkjedii (Posts: 21367; Member since: 05 Feb 2011)


I wish I could say that about my Note. It's more reliable than my iPhone, but it screws up too.

posted on 27 Mar 2016, 16:46 3

47. tedkord (Posts: 11712; Member since: 17 Jun 2009)


Nothing is perfect. I've had issues, though few. There was actually an app that wouldn't install. I still don't know why, but it was pissing me off. I gave up. It also still has the recent button lag, though much less than under lollipop.

Interestingly, I just got the wife an S7, and setting it up, I felt it was less smooth than my Note 5. But, it seems to have smoothed out mostly.

posted on 27 Mar 2016, 17:07 1

56. darkkjedii (Posts: 21367; Member since: 05 Feb 2011)


Plus 1 to that, at least you can be honest and not lie like fanboys of both camps. Any electronic device is gonna have hiccups from time to time. I'm not experiencing this latest bug from Apple, but I'm sure it'll pop up at some point, and I'll be honest about it. I think I was brutally honest about the travesty that was iOS 8.

posted on 29 Mar 2016, 10:06

144. TechieXP1969 (Posts: 10115; Member since: 25 Sep 2013)


Take the useless crap off an it won't be. I'm not trolling you, I feel you. I have the Note 5. I notice when I try to do certain things and install certain apps it runs bad.

I have the T-mobile version. One problem I noticed is, it ha sits own App optimization app. I noticed that when I installed another app that does the same, it is causing issues. So I turn off the builtin one.

Then the next thin I notice is that, if I fill storage and leave 5GB or less of space, its gets really slow. I moved my favorite tunes from an sdcard to the internal storage via OTG and I had almost 6GB of space open. I rebooted the phone and it was laggy as hell.

So I erased it all and its back to 32Gb of open space and its no longer laggy. I'm not happy and about to email Samsung with my issue. Because 5GB is a lot of space.

With old mechanical hard disks, it was good to leave 10% of the total drive space open to keep the drive running smooth. But you shouldnt need this with SSD or UFS or even eMMC.

But I do have lots of apps. In fact I have 150 total apps install, and oc course that includes the junk you cant remove which also needs to get better.

Samsung needs to force carriers to provide apps to the app store and other apps should only be download links to the actual app if I want them installed.

Disabling still makes them take up space. I dont need apps preinstalled.

Also here lately, not sure what is happening, but my phone has gotten slow and the battery has been dying fast even on power save mode. I did a scan and found no malware or rogue apps. So now I am backing it up so I can refresh it.

This is an issue I slow had with the Note 4, which i didnt have with the Note 2 or 3.

So I must have did something, though I have no idea what. It's only started happening about 2 weeks ago. Maybe our phones need some SPRING CLEANING.

posted on 27 Mar 2016, 18:33 2

70. Mxyzptlk (Posts: 13100; Member since: 21 Apr 2012)


Tedkord wrong as usual.

posted on 27 Mar 2016, 19:40 18

79. tedkord (Posts: 11712; Member since: 17 Jun 2009)


You're going to tell me what my experience had been with my phone? Ok, tell me. What has my experience been?

Mxyzptlk full of shit as usual.

posted on 27 Mar 2016, 22:08 3

104. Adreno (banned) (Posts: 755; Member since: 12 Mar 2016)


@tedkord

Mxy is a troublesome attention-seeking troll.

You talk about your experience, and he comes off to say you're full of s**t.

Always posting comments that offends people.

Report him

posted on 27 Mar 2016, 23:10 1

117. Mxyzptlk (Posts: 13100; Member since: 21 Apr 2012)


Same thing applies to you as well. I think you're still salty about what I said before.

posted on 27 Mar 2016, 23:06 1

114. Mxyzptlk (Posts: 13100; Member since: 21 Apr 2012)


Oh, I don't have to. You did so already even though you tried to deny it.

You can say I'm full of sh--, it doesn't matter. Get over it. This is a public forum, so expect anything you say to be responded to.

posted on 27 Mar 2016, 20:18

93. S-R-K (banned) (Posts: 304; Member since: 15 Mar 2016)


Mxzy pissing of tedkord. Or trying?
Let's be honest no OS is perfect from its first. Batch.

posted on 27 Mar 2016, 23:07

115. Mxyzptlk (Posts: 13100; Member since: 21 Apr 2012)


No, I just wanted him to understand that no OS release is ever perfect especially the first batch.

posted on 29 Mar 2016, 10:15

146. TechieXP1969 (Posts: 10115; Member since: 25 Sep 2013)


iOS is. Just look at the video. Isn't it running perfect. After all millions of iOS users have phones that do exactly what that video is showing, but they will never admit it because they have been fooled into thinking this is normal.

My phone does way more than the iPhone and it doesn't run anything like that even when I can purposely make it be laggy, its still faster than that in the video by a landslide.

iOS = I'm Ole Shiznit

posted on 28 Mar 2016, 05:20

130. cdm283813 (Posts: 356; Member since: 10 Jan 2015)


I believe you because the Note 5 hasn't received a major update since last November.

posted on 28 Mar 2016, 10:48

139. DnB925Art (Posts: 1013; Member since: 23 May 2013)


You sure about that? Sprint's Note 5, Note 4, S7, and S6 are all on OFFICIAL Marshmallow.

posted on 27 Mar 2016, 15:42 15

27. xondk (Posts: 1410; Member since: 25 Mar 2014)


My SGS7 edge has had 0 issues, none, nada, no crashes no nothing, and while I know people love to jab at touchwiz, its been working perfectly many I know, enjoying it fully in older phones as well, so why is there a need to jab at it?

Apple has same potential problems everyone else has, that's what it shows, here, others have worked with their problems and improved, like touchwiz has, so will iOS.

posted on 27 Mar 2016, 16:55 2

50. dimas (Posts: 2146; Member since: 22 Jul 2014)


Not a single crash on my exynos s7 edge. Might be having problems on the 820 variant but I really can't tell because I want to try 820 either.

posted on 27 Mar 2016, 16:56

53. dimas (Posts: 2146; Member since: 22 Jul 2014)


*I don't want

posted on 27 Mar 2016, 22:11 1

105. Adreno (banned) (Posts: 755; Member since: 12 Mar 2016)


SD820 version is superior to Exynos version. Try it and you'll see.

posted on 27 Mar 2016, 23:11 1

118. Mxyzptlk (Posts: 13100; Member since: 21 Apr 2012)


Homegrown processor optimized for your native hardware is always going to be better in the end.

posted on 28 Mar 2016, 14:12 1

140. johanbiff (Posts: 404; Member since: 31 Mar 2015)


you obviously missed all the tests that says otherwise

posted on 29 Mar 2016, 09:59

143. TechieXP1969 (Posts: 10115; Member since: 25 Sep 2013)


No not even close. The lastest TW is nothing like that. In fact the only version of Touchwiz I have ever used that worked like that, was on a Droid Charge which was a phone that had a 528Mhz CPU inside it.

I still have my original S3, which is still on KitKat, I have my wife's original S4, with 5.01 on it. None of them run anything like that. You claim is a complete fabrication.

posted on 27 Mar 2016, 14:08 6

3. Zylam (Posts: 764; Member since: 20 Oct 2010)


Running iOS 9.3 from the start of its roll out on 6S, haven't experienced any of those issues, however I don't use that many apps or visit a ton of sites, so who knows.

posted on 28 Mar 2016, 02:01

124. Cicero (Posts: 870; Member since: 22 Jan 2014)


So, for what are you using your 6s? FB, text, pictures, calls or showing prople that you own an ip6s? I know a ton of people whit this behavior buying an smartphone only for showing it and beeing trendy. Are you in this population segment?

posted on 28 Mar 2016, 03:43 3

126. o7o (Posts: 111; Member since: 26 Jun 2009)


Sorry to interfere here, but seriously, it's not your business what he's using his phone for! It's his phone, he paid its money, and he is the one using it! Not you!

posted on 28 Mar 2016, 05:44

131. techietech (Posts: 29; Member since: 24 Jan 2016)


Too much hate?

posted on 28 Mar 2016, 08:41

134. willywanta (Posts: 291; Member since: 04 Jun 2014)


so what do you do with YOUR iphone 6s? it is a phone, right?

posted on 27 Mar 2016, 14:11 8

5. sissy246 (Posts: 1045; Member since: 04 Mar 2015)


Haven't had a app freeze our hang yet on my note 5 that I have had now for 6 months

posted on 27 Mar 2016, 14:18 1

7. saif2711 (Posts: 69; Member since: 22 Feb 2016)


ios 9.3 on your note 5 for 6 months??apple betrayed iphone users.

posted on 27 Mar 2016, 14:52 8

12. sissy246 (Posts: 1045; Member since: 04 Mar 2015)


Was a reply to Greenman about his remark to TouchWiz.

posted on 27 Mar 2016, 14:23 5

8. GreenMan (Posts: 1258; Member since: 09 Nov 2015)


It's just a minor software optimization bug, my fine fanboys and Keyboard Warriors... Who have an impeccable love of certain heavily bloated (Up to 8 Gigs of bloat, for FREE!) Korean Smartphone. Trust me gentlemen, you deserve it every single bit that bloat, and hats off to your valour and patience...

I wish you all a very happy MockMas...

G'Day lads!

posted on 27 Mar 2016, 15:02 18

17. tedkord (Posts: 11712; Member since: 17 Jun 2009)


I do deserve the best. That's why I bought the Note 5. Top of the smartphone foodchain.

posted on 27 Mar 2016, 15:39 2

25. xondk (Posts: 1410; Member since: 25 Mar 2014)


I want to point out, people are likely laughing at it for the same reason I am chuckling, if you saw the keynotes recently and how they promoted 9.3 for it to have a crash bug like this, small or not, is something that is fairly funny.

Apple marketing: Innovative, great great innovative! (putting it very roughly)
Reality: Issues like every other developer has.

That is what I find funny, how Apple markets itself vs reality.

posted on 27 Mar 2016, 20:38 3

96. submar (Posts: 462; Member since: 19 Sep 2014)


They love to cheat less tech savvy.
Those less tech savvy buy iphone for "superiority".

posted on 27 Mar 2016, 21:00 8

97. yoosufmuneer (Posts: 1498; Member since: 14 Feb 2015)


Even company bloats their devices. Nexus 6P uses 7GB of storage. Nexus 6P uses 7GB.

https://www.reddit.com/r/Nexus6P/comments/3o9jij/is_32gb_enough_for_the_nexus_6p/

So why are you Bitching about 1GB? Furthermore you can't expand the memory on the 6P while you could do that easily with the S7. Stop sucking Google's D*CK

posted on 27 Mar 2016, 22:17 1

106. Adreno (banned) (Posts: 755; Member since: 12 Mar 2016)


GreenMan

How you define Bloatware is subjective.
A feature I deem useful to me, might be a gimmick to you.

posted on 27 Mar 2016, 14:50 4

11. MrHate (Posts: 226; Member since: 09 Feb 2015)


You know.. I always think why it is always Apple who has problems with updates all the time. Then I remembered that Android phones never get any updates

posted on 27 Mar 2016, 14:54 14

13. sissy246 (Posts: 1045; Member since: 04 Mar 2015)


They come. Would rather have them work right then pushed out to fast.

posted on 27 Mar 2016, 15:58 9

34. vincelongman (Posts: 4445; Member since: 10 Feb 2013)


This.
Quality > quantity

posted on 27 Mar 2016, 16:56 2

52. MrHate (Posts: 226; Member since: 09 Feb 2015)


Too bad the quantity on Android is 0.

posted on 27 Mar 2016, 17:25 7

60. tedkord (Posts: 11712; Member since: 17 Jun 2009)


Actually, the quantity is well over one billion, or 85% of all smartphones. The quality, on the other hand, is best in class.

posted on 27 Mar 2016, 17:36 2

63. MrHate (Posts: 226; Member since: 09 Feb 2015)


Great that you don't know what context is and what I'm speaking about.

posted on 27 Mar 2016, 18:23 6

69. tedkord (Posts: 11712; Member since: 17 Jun 2009)


What I know is you meant to type quality, but instead wrote quantity. Either way, my Note 5 wins.

posted on 27 Mar 2016, 23:03 1

112. Mxyzptlk (Posts: 13100; Member since: 21 Apr 2012)


Either way, my Moto X Pure wins.

posted on 28 Mar 2016, 10:12

137. MrHate (Posts: 226; Member since: 09 Feb 2015)


No I wanted to type quantity as in 0 updates for most Android phones.

posted on 29 Mar 2016, 10:28

149. TechieXP1969 (Posts: 10115; Member since: 25 Sep 2013)


But most Android phones arent top tier phone, sso why do they need updates? Only the top ones can run the newest updates and all of them get updated. We just dont need an update every quarter liek the iPhone does...fool.

ake up and look at the facts. Any top tier Android in the same glass as the iPhone gets updated.

Every Galaxy S and Galaxy Note have always been updated. PERIOD.

posted on 27 Mar 2016, 18:57

75. vincelongman (Posts: 4445; Member since: 10 Feb 2013)


Better than -∞ on the other mobile OSes

posted on 27 Mar 2016, 22:20 3

107. Adreno (banned) (Posts: 755; Member since: 12 Mar 2016)


Android > all

posted on 27 Mar 2016, 22:41

111. Plutonium239 (Posts: 1048; Member since: 17 Mar 2015)


Windows > all

posted on 28 Mar 2016, 04:40

129. maple_mak (Posts: 447; Member since: 18 Dec 2013)


Are you OK? We all talking about phones, not PC.
Or are you a fanboy?

posted on 28 Mar 2016, 07:38

133. Plutonium239 (Posts: 1048; Member since: 17 Mar 2015)


No, his statement was not implicitly about phones. His statement was "Android > all". Windows is far more versatile and capable than Android.

posted on 29 Mar 2016, 10:26

148. TechieXP1969 (Posts: 10115; Member since: 25 Sep 2013)


Good. Because the quality compare to iOS is 100% better.
Considerign this. Android has to work on several hardware combinations, while iOS has basically 1 hardware. Yet every 9.x update has been as bad as the previous.

I don't care if an Android phone I have ever gets update. I dont sit in a basement lementing over updates.

I can buy an Android phone that has NEVER been updated and it will still do more put the box than an iPhone. Right now the iPhone is a sgood as a Android from 2011/2012 at best.

Even my old S3/S4 which I still have, can do more than the latest iPhone, including the fact the S4 takes better pictures in good lighting with its 13MP camera.

Also what Android phones have you owned that ahve never been updated. The slowest carrier when it comes to update sis typical Verizon and Spint, which si why I left them both.

However, every Android I've owned has always been updated on average 2 times with in 1 year. Because that si the longest I ever hold on to a phone is 1 year. I only buy top tier phones. So if you're talkign mid-ranged or cheap low end phones then, what updates do they really need?

The S3 I have had Android 4.04 when I bough it. It got 3 updates and its on 4.4. The S4 I have came with 4.4 and it is on 5.01 now.

I didnt keep my original S6 Edge to get an update. I kept it one quarter. Then I moved to the S6 Edge+, which I also only kept for one quarter, so I didnt have it long enough to get updated. Now I have the Note 5. Its been just over 5 months now. The lastest update has been released, the carrier will get it to me soon enough.

However, whenever it comes, my phone won't run the way that piece of shiznit in that video is running. So year you've lal had 3 updates already since the phone has been out and its only been 2 quarters and its still broken vs I will get only one update with 6 months of ownership and my phone wont run like that at all.

Keep bragging about broken updates you loony.

posted on 27 Mar 2016, 15:03 14

18. tedkord (Posts: 11712; Member since: 17 Jun 2009)


Strange. My Note 5 came with lollipop, and now has marshmallow. And, it got there with zero app crashes.

posted on 27 Mar 2016, 20:11 3

90. DnB925Art (Posts: 1013; Member since: 23 May 2013)


Even my Note 4 came with Kit Kat and has been updated to Marshmallow earlier this week with 0 problems. In fact, my phone lasts an extra couple of hours because of Doze.

posted on 27 Mar 2016, 22:22 2

108. Adreno (banned) (Posts: 755; Member since: 12 Mar 2016)


same experience with my sis' Galaxy S6. No issues on Marshmallow.

posted on 27 Mar 2016, 15:05 7

19. hateftotti (Posts: 198; Member since: 03 May 2011)


Why should we have updates per week when the software is stable? iOS has lots of bugs so it is normal to have updates more. With every new iOS it will be worse because Apple wants to add Android features to its OS so unfortunately you will face bigger problems in near future

posted on 27 Mar 2016, 15:11 6

20. Crispin_Gatieza (Posts: 1647; Member since: 23 Jan 2014)


This is Exhibit A in the argument for Microsoft's delay of the Windows 10 Mobile update. If it ain't right, don't release to the general public.

posted on 27 Mar 2016, 15:11 1

21. jeroome86 (Posts: 1137; Member since: 12 Apr 2012)


http://www.phonearena.com/news/Marshmallow-update-prevents-some-Sony-Xperia-Z5-users-from-opening-the-Google-Play-Store_id79647

posted on 27 Mar 2016, 15:22 1

22. Arch_Fiend (Posts: 2501; Member since: 03 Oct 2015)


I'm not having any problems with my 6s plus.

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