'Stop the bullshit': T-Mobile CEO calls out two year contracts and the carriers that support them
Today, the nation’s fourth-largest carrier is officially putting an end to its own two-year contract model and calls out Verizon Wireless, AT&T and Sprint for continuing with it.
"This is the biggest crock of shit in my life. Do you have any idea how much you're paying?" Legere bursted in rage against T-Mobile's competitor carriers that lock customers into two-year contracts.
"Carriers are really nice to you... once every 23 months," Legere continued blasting contracts in a speech that was even more aggressive than what we heard from him at CES.
Speaking about how customers love smartphones, but hate the contracts that come with them he promised that "if you come to T-Mobile, you've signed your last contract."
Finally, as a true maverick, he threw the gauntlet: "If we suck this month, drop us. Go somewhere else." He’s got a lot to back this up with - T-Mobile just announced it will begin carrying the iPhone from April 12th and that it will have a nation-wide 4G LTE network before the end of the year. Given that unlimited plans on the carrier will start from $50 (no contract, of course), he might have a solid argument. And it definitely seems like the user won a lot with the AT&T acquisition failing.
1. siluro (Posts: 46; Member since: 03 Nov 2012)
Yeah. Have to mostly agree with it, I've been on T-mobile's $30/month prepaid plan and haven't looked back.
45. loyals (Posts: 129; Member since: 10 Nov 2012)
AT&T will be pissed off with this statement !!
70. lovenyc8 (Posts: 164; Member since: 13 Mar 2013)
so the phone would be free if you pay 50 a month for the service and 20 for the phone but don;t forget that you were paying 70 to 100 a month anyaway and you had to buy the phone before. good job t=mobile at&t and Verizon will go out of bossiness soon
if you think about it the phones are free on tmobile you save $600 every two years on a phone.
3. PapaSmurf (Posts: 10091; Member since: 14 May 2012)
Nothing is better than T-Mobile. Amazing speeds/voice quality at a low price = one satisfied customer.
4. avin007 (Posts: 139; Member since: 28 Feb 2013)
If no contract method.... then what??.....anybody care to explain....
17. SellPhones82 (Posts: 569; Member since: 11 Dec 2008)
If you cancel service prior to completing the 20 months of $20 for the phone then you owe the difference and the phone is yours but will still be locked. Apparently they will still allow you to pay monthly for the phone or even trade it in for "fair market value". It sounds like a good idea for anyone that always wants the latest and greatest but still have trouble finding the advantage over staying with a contract method.
24. tizz06 (Posts: 14; Member since: 17 May 2012)
the advantage to there set up is 2 different things... one if u have the $50 plan and play $20 a month for the phone u r payin $70 but once the phone is paid off u only have to pay $50 now... this would also b the case if you bring ur own phone u just have to pay the $50. the other advantage is if u are not locked in to a contract so if u wanna leave u can no questions asked as long as u pay off the phone
34. bdavis022 (Posts: 6; Member since: 13 Mar 2013)
Its 24 months to pay off the phones on the new no contract plans
53. tizz06 (Posts: 14; Member since: 17 May 2012)
no u can pay the phone off as fast as u want so if u wanna pay 100 a month u can and pay it off in 4 months or so and its for 20 months if u do the minimal payment every month... or u can buy the phone out right and pay just the plan price like if it was a pre paid phone... thats a good way to look at it u get a new high end phone on a prepaid plan if u buy it out right
18. menny07 (Posts: 89; Member since: 13 Dec 2012)
you get to go to a different carrier if you so choose. 2 year contracts are like a prison. You'll understand when the going gets tough lol.
60. jcarrigan (unregistered)
The will have you pay $99 up front for a high end smartphone and then you pay your monthly bill as well as a $20 charge for 20 months and then t-mobile will unlock you cell phone and then you can switch to another phone. if you pay full retial for a phone with t-mobile then you simply pay $50/month. if only t-mobile service worked here i would save $70 a month lol
Besides i dont need a new phone every 6 months, im happy going 20 month without another cellphone. I do love what their doing.
5. MartyK (Posts: 732; Member since: 11 Apr 2012)
My problem with T-Mobile is the throttling, if they can come up with a true unlimited data with no throttling, I will leave Sprint and their contract!
15. lovenyc8 (Posts: 164; Member since: 13 Mar 2013)
i left sprint 2 months ago and Tmobile is the best
27. MorePhonesThanNeeded (Posts: 645; Member since: 23 Oct 2011)
T-Mobile doesn't throttle you at all, my girlfriend has a GS3 on T-Mo and she never gets throttled. You must not be on T-Mo to say something like that.
The way I see it is with T-Mobile you buy the phone and pay the bill for usage...sounds great to me. I think they also have a pay per month option on phones so you can have the latest phone and can pay installments for it over time. Options like this is what all carriers should have instead of just contracts which do nothing but lock you into a bind. If your network is so great then you wouldn't need to lock customers into a contract, they would willfully join your network. Now lets see who will take up that challenge, probably Sprint but I doubt that AT&T or Verizon would chomp at that bit.
72. lauremar (Posts: 181; Member since: 29 Feb 2012)
Have you been living under a rock?!!! Come on dude, read some tech news once in awhile! lmao
6. Whateverman (Posts: 3237; Member since: 17 May 2009)
Wow! The true. Isn't it refreshing? Can't say I agree with everything they're doing at T-Mobile, but like a lot of what I'm hearing from them.
51. PhoneAddiction (Posts: 79; Member since: 07 Nov 2012)
Aren't you the same person that was just blasting T-Mobile?
63. Whateverman (Posts: 3237; Member since: 17 May 2009)
lol, yes. Blasting their new plans to be more precise. Hence the part where I said I don't agree with everything. I still the iphone has been the kiss of death to every carrier it available on, but I'm hoping that will not be the case for T-Mobile. And their new rate plans are one size fits all. Why offer me unlimited text and minutes when I don't use them? That's what Google Voice, Kik, and Whatsapp are for. Just give me the unlimited data and more minute options and I'm good.
That said, the “Stop the bulls**t.” call out to all the carriers is very refreshing, don't you think?
8. asteala8 (Posts: 17; Member since: 26 Mar 2013)
The true bull is them saying they have 4g. I'm sitting next to my girl friend right now, me a t-mobile customer, her a big red customer. We just ran a data speed test in the middle of downtown Denver. Both of us have the SGS3. I hit 8.6 mbps downloads. She hit 47.3 mbps. If I wasn't a broke intern I'd be switching.
14. p0rkguy (Posts: 684; Member since: 23 Nov 2010)
5mbps is more than enough to watch Youtube HD. Seriously, anymore than 15mbps and you're just doing it for bragging rights.
WiMax was more than capable of supporting 2 laptops streaming, 1 iPad playing online games and an iPhone.
16. asteala8 (Posts: 17; Member since: 26 Mar 2013)
If 5mbps was enough the world would still be using DSL. I like to not have lag. You may be okay with waiting for things to load, but I'd like to actually be able to stream movies like my friends do.
52. p0rkguy (Posts: 684; Member since: 23 Nov 2010)
I don't wait for things to load.
Majority of people are still getting DSL speeds so theoretically the world is still using DSL.
Your phone will use roughly 1/4 of the speed you would use on desktop.
19. thephoneguy92 (Posts: 191; Member since: 29 Dec 2011)
There's a difference between 4G and 4G LTE...
21. asteala8 (Posts: 17; Member since: 26 Mar 2013)
Obviously....sad part is my girl gets lte in her home town in wyoming. I don't get it in Denver. It really shows me how much my carrier cares about their product.
50. PapaSmurf (Posts: 10091; Member since: 14 May 2012)
You do know Verizon has a ton of money for their deployment right?
20. gwuhua1984 (Posts: 1237; Member since: 06 Mar 2012)
I don't think LTE is available in Denver... You're comparing her LTE to your HSPA+ right?
23. asteala8 (Posts: 17; Member since: 26 Mar 2013)
Obviously. And she gets LTE is casper wyoming....yet I can even get it in one of our nations biggest tech hubs...
30. gwuhua1984 (Posts: 1237; Member since: 06 Mar 2012)
Just wait a bit, LTE is just rolling out. Who knows, Denver will probably get it soon.
49. downphoenix (Posts: 2884; Member since: 19 Jun 2010)
your girlfriend is also probably constantly hunting down wifi hotspots, because she goes through that data cap fast with those fast speeds. Verizon 4G LTE is like having a Ferrari with a 4 gallon gas tank. It will go fast but it wont go far.
13. joseg81 (Posts: 183; Member since: 15 Jul 2011)
now if they only dropped the contracts on existing customers :( is it too much to ask for??
32. g2a5b0e (Posts: 3526; Member since: 08 Jun 2012)
Yes, it is. The fact that they've change policies from here on out doesn't allow you to weasel out of a contract you signed in the past.
35. joseg81 (Posts: 183; Member since: 15 Jul 2011)
not trying to "weasel out" just want the freedom they're offering everybody else.
38. MikeG77 (Posts: 397; Member since: 24 Nov 2008)
The freedom your asking for defeats the purpose of the contract that you signed.
22. Loubielou (Posts: 452; Member since: 11 Jul 2012)
It was T-Mobile that Started everyone offering 2 year contracts,but so glad I got a Sim Deal contract instead,as they are a lot better value,an you can switch phones when ever you want too
25. spindoctor55 (Posts: 18; Member since: 27 Feb 2012)
Somebody please straighten me out. If you are a avid smartphone fan how does T-Mobile no commitment plan save you money.
T-Mobile USA was the first U.S. carrier to say when the Galaxy S 4 will reach its network. It pegged May 1 as the date Samsung's flagship phone will be available for a downpayment of $99.
So if I did a no commitment plan I would have to pay basically full price for a phone. Grant it if I were to keep said phone for 3-4 years yeah I would save some money. I change my phones every 22 months. I was one of the lucky ones to catch ATT refurb sale of the SG Note II for only 99 cents. I could not have done this if I was not under contract. Am I missing sonething???
28. joseg81 (Posts: 183; Member since: 15 Jul 2011)
to me it sounds like you have no contract but still get to upgrade. however if you buy a phone with the down payment + payment plan you're still obligated to pay off the phone but don't have to keep the service.
29. MorePhonesThanNeeded (Posts: 645; Member since: 23 Oct 2011)
You can buy a refurbished phone from T-Mobile as long as there is supply. Newest phones well that's on you, don't expect to get those cheap but with contracts they make them affordable so if you want the newest phones stick with contracts. If you want freedom to choose whatever device you like, go with T-Mobile...they have shown that they are willing to support pretty much any unlocked GSM device(hope that bill smashes that locked phone BS). Options it's all about options, and I switch phones every two years or more depending on condition of the phone itself.
31. gwuhua1984 (Posts: 1237; Member since: 06 Mar 2012)
Even when you get phones on contract, you're still paying for the phone over the life of the contract. The phone cost is already in the plan, so that's why the plan pricing is so high.
33. YaBoiDre10 (Posts: 84; Member since: 15 Nov 2012)
It's not about saving money. It's more about not locking you into a contract. Those phones are 600, 700 a pop. You're paying for the phone overtime but without having a contract. If you find a note ii for 99 cents its because of the contract. There's pros and cons to everything. Think about it you're signing a 2,000 contract for a 600 $ phone compared to paying 600 for a phone without a contract.
26. medicci37 (Posts: 1161; Member since: 19 Nov 2011)
8.6 is pretty good 4 the price. & 8.6 is plenty 4 most tasks. I'm on Verizon & there are many times that I get less than 8.6
37. cfprelude (Posts: 120; Member since: 27 Oct 2011)
great point! vzw here too.... sure some times i've seen 60+ but mostly in the relam of 6-12.... i'd take 8.6 on their 4g network and watch the dial crank up as LTE deploys. sure beats those few painful moments i have to use 3g on vzw. eek.
36. Sparhawk (Posts: 75; Member since: 10 Mar 2012)
Watching T-Mobile suddenly giving the other carriers on how better to treat their customers (with no contracts) reminds me of a couple just married last month suddenly giving all their single friends advice on how to have a long and happy marriage.
How about you wait a while and get some experience under your belt before you start ripping your competitors for doing exactly what you were just doing last week?
Also, I've looked all over their website and still can't find what happens to the phone or phone payments if you cancel your T-Mobile service: do you have to return the phone, or do you keep paying the phone fee until the phone is paid off?
39. MikeG77 (Posts: 397; Member since: 24 Nov 2008)
I agree with you on them talking crap. Lets see how it effects there business. If the new pricing structure works out well for them then they can brag until then just shut it. Now in regards to IF you cancel your free to leave the but the phone is tied to there network until you pay it off.
58. dragonstkdgirl (Posts: 144; Member since: 07 Apr 2012)
And they will probably send you to collections if you don't pay the whole thing off in timely fashion.....
40. scsa852k (Posts: 329; Member since: 16 Oct 2012)
Then why is T-Mobile keeping the 2-year contract Classic Plan in tact?
Explain that to me.
41. KickRocks (Posts: 157; Member since: 22 Mar 2011)
I love this guy. Will a REAL CEO please stand up!! Loving tmo so far too, unlimited everything on a rooted nexus 4 w/lte in DC for 70 bucks!! Suck it vzw, att and sprint!! Now let's hope the rotten fruit company won't slow the network down
42. Giulio-EU (Posts: 3; Member since: 19 Nov 2012)
How about you yanks get Simple Mobile. Which runs basically on T-Mobiles antennas but is not related to T-Mobile in any way. 40$ a month with unlimited SMS, minutes, and SMS to any mobile number in the world which is quite fascinating if you've got mates around the globe. This is, of course, for people who still have a social life and who don't need their mobiles for every single second of their lives due to the internet being somewhat slow on Simple Mobile, so if you're a type that needs a mobile for internet every single second than don't get this plan and keep on throwing your money to the dirt bags of AT&T, Verizon, etc. Cheers!
43. InspectorGadget80 (unregistered)
Feel like i could switch too T-MOBILE i miss unlimited data :(
44. suneeboy (Posts: 201; Member since: 02 Oct 2012)
It's about damn time. T-mobile stepping up to the plate, hopefully the public wakes up and ditches contracts.
46. InspectorGadget80 (unregistered)
damn AT&T when will u start competing and BRING US BACK OUR UNLIMITED DATA. wish sometimes i was with T-MOBILE
71. lovenyc8 (Posts: 164; Member since: 13 Mar 2013)
never going to happen because At&t and verzion are money hungry it will happen only when you and everyone leave them
54. prayerofaltair (Posts: 10; Member since: 01 Feb 2012)
lol ok that's all well and good not having a contract...as long as you're willing to pay higher dollars for a lower end phone
55. dragonstkdgirl (Posts: 144; Member since: 07 Apr 2012)
Let me get this straight...... a company whom, up till now not only locked their customers into a two year contract but ALSO made them pay the full retail cost of the phone over the course of 20 months is now ragging on other carriers who legitimately subsidized their phone pricing in EXCHANGE for a two year commitment (instead of in addition to) to their service?
Pot, meet kettle.
On another note, best price doesn't always equate to good service. I often have to let my boyfriend use my WiFi hotspot via Foxfi because I will have full LTE and he's suddenly surfing on EDGE. He has the HTC One X on TMo. I still have unlimited on VZW (thank God) and they will have to pry it from my cold, dead hands. With four lines on our family share I sense a lot of upgrade swapping in my future. Let's see how the S4 and the Motorola X do....
56. dragonstkdgirl (Posts: 144; Member since: 07 Apr 2012)
BTW, does anyone else find his outfit slightly amusing? Bright pink TMo shirt + grayish sweater.... hmmmm.... lol