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CPSC: Second Galaxy Note 7 recall is now official

CPSC: Second Galaxy Note 7 recall is now official

In case anyone was in doubt what will happen after Samsung announced a halt in production and distribution of the Note 7 at the beginning of the week, the US Consumer Product Safety Commission (CPSC) just made the second recall of the phone official. In an updated press statement dated October 13, the agency lists the reason for the recall as "The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers."

The second recall comes less than a month after the first one that the CPSC issued on September 15, and means that Samsung is going through all the official recall hoops that are required of a consumer electronics company by the Feds shortly after the issue arose, unlike the timing confusion the first time. 

Long story short, anyone who has a Note 7, including a replacement unit with the green battery indicator and all, should "contact your wireless carrier, place of purchase or Samsung toll-free at 844-365-6197 anytime, or go online at http://www.samsung.com," to return those and get a refund, or exchange with another phone, and pocket the difference.

+- Press Release

source: CPSC

55 Comments
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posted on 13 Oct 2016, 03:54 17

1. truthwins (unregistered)


Samsung galaxy note 7 recall edition

posted on 13 Oct 2016, 14:36

47. Bernoulli (Posts: 4262; Member since: 01 Sep 2012)


More like ISIS edition

posted on 13 Oct 2016, 03:55 4

2. Zylam (Posts: 982; Member since: 20 Oct 2010)


I feel like buying a Note 7, anyone know of any good deals?

posted on 13 Oct 2016, 04:22 8

5. Mxyzptlk (Posts: 16146; Member since: 21 Apr 2012)


Galaxy Note C4.

posted on 13 Oct 2016, 05:41 4

10. Martin_Cooper (Posts: 1577; Member since: 30 Jul 2013)


ISIS has an online store that sell them, just not sure if they ship outside of Syria and Iraq

posted on 13 Oct 2016, 14:54

48. ThePython (Posts: 901; Member since: 08 May 2013)


There are faster, cheaper ways of causing a fire or/and explosions.

posted on 13 Oct 2016, 03:59 8

3. NoToFanboys (Posts: 2449; Member since: 03 Oct 2015)


2016 is harsh, first Harambe, now Note 7 :(

posted on 13 Oct 2016, 05:27 7

9. acruzlu (Posts: 421; Member since: 12 Aug 2015)


Harambe is just a gorilla.

posted on 13 Oct 2016, 15:41

50. XperiaG (Posts: 178; Member since: 06 Jun 2016)


And Note 7 is just a Sh!tty phone...

posted on 13 Oct 2016, 04:02 6

4. truthwins (unregistered)


https://i.imgur.com/1zLmlmC.gifv

posted on 13 Oct 2016, 05:48 4

12. acruzlu (Posts: 421; Member since: 12 Aug 2015)


The iPhone is the on who's done that before.

posted on 13 Oct 2016, 04:45 7

6. Bankz (Posts: 1174; Member since: 08 Apr 2016)


Honest question here. For the note7 army, if
your friends asked you what happened to your
phones that you so bragged about and why they no longer see the phone around anymore, what would you tell them happened to your sweet note 7? Just curious.. :D I asked it before but the fanboys are seemingly embarassed to answer

posted on 13 Oct 2016, 04:54

7. truthwins (unregistered)


Simple answer they would just insult their friends just like they do here on phonearena.

posted on 13 Oct 2016, 04:55 6

8. Kumar123 (unregistered)


OK, first thing first. You got some basic things wrong. Those fanboys have no life. So it's right to assume that they have no real friends. They have many online/virtual friends where they share they joy and enthusiasm about their Galaxy phones but real off-line friends, None. It's not they are embarrassed to answer it's just that they have no friends.

posted on 13 Oct 2016, 10:40

35. sissy246 (Posts: 3328; Member since: 04 Mar 2015)


Tell them the truth.
Samsung had problems with the phone that causes it to catch fire so they had to recall them and stop production of the phone.
Pretty simple.

posted on 13 Oct 2016, 11:05

36. bolosantosi (Posts: 103; Member since: 20 Sep 2016)


Triggered

posted on 13 Oct 2016, 12:02

41. monoke (Posts: 663; Member since: 14 Mar 2015)


Run and hide. Just like how the comments section is I suppose.

posted on 13 Oct 2016, 14:16 3

45. sissy246 (Posts: 3328; Member since: 04 Mar 2015)


WOW you just described iphone users.

posted on 13 Oct 2016, 14:24 1

46. sissy246 (Posts: 3328; Member since: 04 Mar 2015)


I am going to edit that because not all iphone users are like some of you.
So you just described your self and a few others.

posted on 18 Oct 2016, 23:25

57. MKFelidae (Posts: 2; Member since: 18 Oct 2016)


I honestly tell them. The phone was recalled for explosive problems with a small fraction of the batteries. I went with a j7 not because it was everything in a phone I wanted but because if I am going to settle and wait for the next version whether that is an s8 "pro", or the note8 I don't know... who knows maybe I will come to my senses and keep the j7 and live with a 2 device solution. With an LG g pad x as my larger internet device.

posted on 13 Oct 2016, 05:44

11. acruzlu (Posts: 421; Member since: 12 Aug 2015)


I'm still tempted to keep mine. It's less than 1% chances of anything happening.

posted on 13 Oct 2016, 06:31 6

13. Bankz (Posts: 1174; Member since: 08 Apr 2016)


Its people like you that make phone companies stagnant. I mean even with all the warnings you still stubbornly choose to keep the harzadous Note7? Now if every fan was like you we would still be using flip phones because you'll buy whatever these companies produce and in-turn making them relax on their laurels..

If you can keep a greenade then what can't you keep? Anyway, prepare to go..BOOOOMMM!!!

posted on 13 Oct 2016, 08:42 1

26. TreyTreyTaylor (Posts: 701; Member since: 21 Dec 2010)


Keeping it. I don't care if they send an Ota that bricks it. They can call me every insult they can think of, all out of damns to give.

posted on 13 Oct 2016, 09:31

31. nctx77 (Posts: 2239; Member since: 03 Sep 2013)


They are offering to give you a refund or exchange it. If you keep it, you will have a $1000 brick on your hand with zero resale value. You do know that Samsung and the carriers will s**t down the device soon right?

posted on 13 Oct 2016, 11:28 2

37. TreyTreyTaylor (Posts: 701; Member since: 21 Dec 2010)


It is what it is. They'll have to shut it down then. Ill take my chances cause I love this phone.

posted on 13 Oct 2016, 11:33

38. kiko007 (Posts: 4729; Member since: 17 Feb 2016)


Humans are such illogical creatures.....

posted on 13 Oct 2016, 11:45 3

39. omnitech (Posts: 439; Member since: 28 Sep 2016)


Um Samsung is the only company that keeps a high amount in R and D every year regardless how how well or poorly they do.

I think you have him mixed up with an ifan that keeps paying 4k display, 20gb of ram, core i7 money for a 750p display. It's those people that keep us in the stone age and have Apple testing in their laurels.

I think most other companies are fine with their motivation.

Samsung and Google always go for the cutting edge. And Sony , Moto, LG, and HTC need to keep the lights on or out food on the table and can't be lazy. So it's just Apple and you guys that have to worry about stagnation and rested laurels. Lol

posted on 13 Oct 2016, 11:55

40. acruzlu (Posts: 421; Member since: 12 Aug 2015)


It is a great phone, until further notice or until shut down I have ultimately decided to keep mine it is a less than 1% chance of anything and once Samsung finds out the cause then and only then I'll consider where to go from there. Trolls are also illogical creatures as well.

posted on 13 Oct 2016, 06:36

14. acruzlu (Posts: 421; Member since: 12 Aug 2015)


Yes, until incestigation is in the next couple of weeks why not? The chances of exploding are as a great as winning the lottery or getting struck by lightning.

posted on 13 Oct 2016, 06:47

15. Mreveryphone (Posts: 1053; Member since: 22 Apr 2014)


I'll hate to give this phone up... When does the pixel release?

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