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Samsung stops all sales and production of Galaxy Note 7

Samsung stops all sales and production of Galaxy Note 7
The Galaxy Note 7 is done. After a global recall, and most likely a second one that's about to commence, Samsung is now officially ending all sales of the smartphone. In a statement issued today the company says it “has decided to stop sales and interim replacement for the Galaxy Note 7” and, as a consequence, it has halted production of the phone as well.

The South Korean handset maker was very close to successfully completing the global recall of the Galaxy Note 7, but its inability to fix the battery issues puts it in the position to halt production of the smartphone.

As you have already heard, for the benefit of consumer's safety, we stopped sales and exchanges of the Galaxy Note7 and have consequently decided to stop production. We are working closely with partners and regulatory bodies in each country and will take immediate steps to resolve the situation. All Galaxy Note7 owners will be offered the exchange of the Note7 for other Galaxy smartphones with refund of the price difference, or a full refund at the point of purchase. We sincerely apologize for the customers who have trusted and waited for the Galaxy Note7, and for the inconvenience this may cause for all Galaxy Note7 owners.


Since there are still quite a lot of Galaxy Note 7 units in the hands of consumers, it remains to be seen how Samsung will handle the recall of these devices. Earlier today, the company issued an official statement warning customers to power down their original AND replacement Galaxy Note 7 phones and stop using them.

According to Samsung, “follow-up measures in accordance with the sale and refund of the suspended and exchange with other products” will be decided as soon as possible.

All carries and partners were told to stop sales and/or exchanges of the Galaxy Note 7, so the only course of action owners of the device should take is to ask for a refund or a different phone.

Samsung has yet to complete its investigation on the latest exploding Galaxy Note 7 replacements, so we still don't know what's causing the issue, though it's probably a battery-related issue.

Samsung may still decide to resume production and sales at some point in the future – the manufacturer hasn't necessarily specified yet if this production halt is permanent or temporary. Overall, it looks like the company needs to take its time and assess the problems it's facing more thoroughly. We can imagine that only then, when it's gathered enough data to really know what the causes of these issues are (and whether or not it can fix them), will it eventually consider whether or not to bring the Note 7 back to market.

Either way, the message is clear: stop using the Galaxy Note 7 if you own one, or do not buy it if you haven't already.



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posted on 11 Oct 2016, 05:36 13

1. dubaiboy78 (Posts: 274; Member since: 19 Sep 2014)


soo sad for sammy

posted on 11 Oct 2016, 05:45 12

12. HugoBarraCyanogenmod (Posts: 1357; Member since: 06 Jul 2014)


Hehehe no Nougat update for stubborn note 7 user in future

posted on 11 Oct 2016, 05:48 9

15. Nathan_ingx (Posts: 4320; Member since: 07 Mar 2012)


I would be worried more about the risk of keeping the phone with them.

posted on 11 Oct 2016, 11:04

94. phonegeek1212 (Posts: 54; Member since: 14 Aug 2015)


bwahahahaha

posted on 11 Oct 2016, 23:31

101. joey_sfb (Posts: 6600; Member since: 29 Mar 2012)


One quick way to fix Note 8, bring back removable battery feature.

posted on 11 Oct 2016, 05:55 16

22. Kumar123 (unregistered)


Samsung don't deserve to get sympathy from users. They were extremely greedy and that greed ultimately bite them in their A@@. Anyway this is happening to Samsung according to bloomberg -

*Samsung Market Value Plummets $17 Billion After Note 7 Sales Halt
*Samsung’s Mounting Crisis Is Opportunity for Apple and Google
*Samsung's other division that supply parts to Samsung mobile will take big hit
*Samsung mobile and Samsung as a whole brand image took a tremendous beating thanks to this incidents.

Now it's my opinion -

Anyone who still refuses to stop using and returning note 7 despite knowing that it could potentially harm other people and despite even samsung telling people to stop doing so are pure evil. Who knows what kind of plans they have. They may as well be some IS terrorists planning to use the phone to harm other people ( didn't something like that happen in New York where some terrorist tried to use cellphone to blow things up ). I know it's far stretch but at this point anyone who still refuse to exchange their note 7 may have some evil plans.

posted on 11 Oct 2016, 06:02 7

24. khankirputsmurf (Posts: 61; Member since: 15 Mar 2015)


I agree with you. No excuse is left for Samsung fanboys to keep using the dangerous phone. It's a very dangerous phone and people should keep their distance from this note 7.

posted on 11 Oct 2016, 06:03 2

25. truthwins (unregistered)


So sad now the relaunch and recall fun will be over

posted on 11 Oct 2016, 06:16 2

32. NoToFanboys (Posts: 2975; Member since: 03 Oct 2015)


While I agree that Note 7 users should stop using their phones ASAP, and exchange it for other phones like the 7 plus or V20,
I can't find a reason why you should be happy when there's a chance that lots of people may lose their jobs because of this.

posted on 11 Oct 2016, 06:56

65. piyath (Posts: 1033; Member since: 23 Mar 2012)


Samsung will give them proper incentives and damage fees before they get laid off. Otherwise those people will sue the company and get their money anyway.

posted on 11 Oct 2016, 07:03 2

68. NoToFanboys (Posts: 2975; Member since: 03 Oct 2015)


Yeah the money is fine because getting a new job is very very easy. /s

posted on 11 Oct 2016, 06:31 2

45. iC-118 (banned) (Posts: 260; Member since: 29 Sep 2016)


Tell Darkkjedii to return his Note7. For safety precautions that he claims to others.

posted on 11 Oct 2016, 06:49 7

57. piyath (Posts: 1033; Member since: 23 Mar 2012)


Amen!!! These are exactly my thought too. Greedy Losers deserve this. I still can remember how Samsung bashed and humiliated Apple with huge Ad campaigns and still copy Apple from the packaging department onward. After people buy Samsung phones only they realize how pathetic Samsung is and how they got deceived by flashy gimmicks and free gifts. Karma is a bitch.

posted on 11 Oct 2016, 07:01 4

67. Dr.Phil (Posts: 1639; Member since: 14 Feb 2011)


While I agree with the first part of what you said, I have to say I think it's a huge stretch to make the claim that you did on the last part. Yes, the Note 7's are exploding but it's not as if these are C4 type explosions or even the same kind of explosion on anywhere NEAR the level that of what terrorists use (not even the level of a simple grenade). The person holding or using the phone is the one that is going to get the brute of the damage. Anyone nearby may get at worst first degree burns.

Where it turns into a more destructive force is when it catches something else on fire (exploding in a vehicle starting a fire inside of that vehicle that spreads). But if you look at the photos of where the Note 7 explosions have taken place, the radius of the damage is very near the device.

So, again, it's a HUGE stretch to say that terrorists are going to use the Note 7 to harm people unless they are selling the device to someone and hoping that one person gets hurt (which again the worst I've heard is 2nd and 3rd degree burns - no deaths which terrorists want to kill not injure).

posted on 11 Oct 2016, 07:05

69. bolosantosi (Posts: 103; Member since: 20 Sep 2016)


Oh look its kumar....

posted on 11 Oct 2016, 08:19 5

84. Arch_Fiend (Posts: 3371; Member since: 03 Oct 2015)


They aren't evil, just stupid and unfortunately you can't fix stupid.

posted on 11 Oct 2016, 08:43 4

85. barondebxl (Posts: 132; Member since: 04 Nov 2011)


I rarely login but I had to to respond to this idiotic comment. This is the most emotional, retarded comment I have read in a very long time. "Pure evil"?? "Evil plans"? Like really? You're a weirdo

posted on 11 Oct 2016, 09:16 1

89. raywonder (Posts: 30; Member since: 11 Apr 2016)


Thank you for voicing my sentiments exactly. Beyond over-the-top (Apple) fanboy rant.

posted on 11 Oct 2016, 09:09 1

87. jeroome86 (Posts: 2102; Member since: 12 Apr 2012)


I'm sure Techie not going to return his. Surely you don't think he's evil?

posted on 11 Oct 2016, 09:35

90. frydaexiii (Posts: 1475; Member since: 01 Dec 2011)


People like you make me want to buy a Note 7 for cheap just so that if we are ever in a crowded area and my phone combust, I can throw it straight to your face. What? Since I'm "pure evil" for using my Note 7, I'm Hitler and Osama reincarnate, I do whatever I want.

posted on 11 Oct 2016, 09:41 4

91. Kumar123 (unregistered)


Your avatar says it all about you. You are "dead inside".

posted on 11 Oct 2016, 17:52

99. acruzlu (Posts: 422; Member since: 12 Aug 2015)


I'll take my chances in being pure evil. I'm sure there are a lot out there waiting for the investigation. Unless counting world domination by blowing up my enemies with a phone is evil.

Wow.... Kumar that is a new low in retardation.

posted on 11 Oct 2016, 06:20 2

36. Bankz (Posts: 2016; Member since: 08 Apr 2016)


Who cares about being hurt? Must have
that sweet sweet stylus. :D

posted on 11 Oct 2016, 06:22 3

37. Kumar123 (unregistered)


I hope you are being sarcastic.

posted on 11 Oct 2016, 06:52

63. medicci37 (Posts: 1335; Member since: 19 Nov 2011)


The Note 7 is going to be a rare breed after this recall. I'm wondering if samsung is going to wait until next year to launch another Note

posted on 11 Oct 2016, 07:36 1

74. umarmughal (Posts: 20; Member since: 27 Aug 2014)


Its really sad to hear as a Samsung fan. And I hope that they will be back with a stronger product both in build quality and marketing wise. May the Force be with you Sam...

posted on 11 Oct 2016, 05:36 11

2. hateftotti (Posts: 205; Member since: 03 May 2011)


Unfortunately the worst thing happened to the best phone 2016...

posted on 11 Oct 2016, 05:39 7

5. Popop971 (Posts: 11; Member since: 24 Nov 2013)


Yeah, that's too bad :( ... A fantastic phone, but with one SERIOUS issue.

posted on 11 Oct 2016, 05:41 1

7. iC-118 (banned) (Posts: 260; Member since: 29 Sep 2016)


I'm so happy, the best thing happened to the not good looking tall slim slender phone.

Be real. How is this even a Note? Nothing like a Note. Edge screen and it looks like the S7Edge.
The N7 is nothing like the , N5, N4, N3, N2 and Note. They were much wider. Not narrower and tall. Ugly.

posted on 11 Oct 2016, 05:46 10

13. Nathan_ingx (Posts: 4320; Member since: 07 Mar 2012)


I don't see a problem with it being different.
If the phone is narrower, it's easier to reach and hold...while the same cannot be said for accidental touch with the edge screen. You complain too much.

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