Samsung stops all sales and production of Galaxy Note 7

Samsung stops all sales and production of Galaxy Note 7
The Galaxy Note 7 is done. After a global recall, and most likely a second one that's about to commence, Samsung is now officially ending all sales of the smartphone. In a statement issued today the company says it “has decided to stop sales and interim replacement for the Galaxy Note 7” and, as a consequence, it has halted production of the phone as well.

The South Korean handset maker was very close to successfully completing the global recall of the Galaxy Note 7, but its inability to fix the battery issues puts it in the position to halt production of the smartphone.

Since there are still quite a lot of Galaxy Note 7 units in the hands of consumers, it remains to be seen how Samsung will handle the recall of these devices. Earlier today, the company issued an official statement warning customers to power down their original AND replacement Galaxy Note 7 phones and stop using them.

According to Samsung, “follow-up measures in accordance with the sale and refund of the suspended and exchange with other products” will be decided as soon as possible.

All carries and partners were told to stop sales and/or exchanges of the Galaxy Note 7, so the only course of action owners of the device should take is to ask for a refund or a different phone.

Samsung has yet to complete its investigation on the latest exploding Galaxy Note 7 replacements, so we still don't know what's causing the issue, though it's probably a battery-related issue.

Samsung may still decide to resume production and sales at some point in the future – the manufacturer hasn't necessarily specified yet if this production halt is permanent or temporary. Overall, it looks like the company needs to take its time and assess the problems it's facing more thoroughly. We can imagine that only then, when it's gathered enough data to really know what the causes of these issues are (and whether or not it can fix them), will it eventually consider whether or not to bring the Note 7 back to market.

Either way, the message is clear: stop using the Galaxy Note 7 if you own one, or do not buy it if you haven't already.

Story timeline



1. dubaiboy78

Posts: 458; Member since: Sep 19, 2014

soo sad for sammy

12. HugoBarraCyanogenmod

Posts: 1412; Member since: Jul 06, 2014

Hehehe no Nougat update for stubborn note 7 user in future

15. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

I would be worried more about the risk of keeping the phone with them.

94. phonegeek1212

Posts: 58; Member since: Aug 14, 2015


101. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

One quick way to fix Note 8, bring back removable battery feature.

22. Kumar123 unregistered

Samsung don't deserve to get sympathy from users. They were extremely greedy and that greed ultimately bite them in their A@@. Anyway this is happening to Samsung according to bloomberg - *Samsung Market Value Plummets $17 Billion After Note 7 Sales Halt *Samsung’s Mounting Crisis Is Opportunity for Apple and Google *Samsung's other division that supply parts to Samsung mobile will take big hit *Samsung mobile and Samsung as a whole brand image took a tremendous beating thanks to this incidents. Now it's my opinion - Anyone who still refuses to stop using and returning note 7 despite knowing that it could potentially harm other people and despite even samsung telling people to stop doing so are pure evil. Who knows what kind of plans they have. They may as well be some IS terrorists planning to use the phone to harm other people ( didn't something like that happen in New York where some terrorist tried to use cellphone to blow things up ). I know it's far stretch but at this point anyone who still refuse to exchange their note 7 may have some evil plans.

24. khankirputsmurf

Posts: 61; Member since: Mar 15, 2015

I agree with you. No excuse is left for Samsung fanboys to keep using the dangerous phone. It's a very dangerous phone and people should keep their distance from this note 7.

25. truthwins unregistered

So sad now the relaunch and recall fun will be over

32. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

While I agree that Note 7 users should stop using their phones ASAP, and exchange it for other phones like the 7 plus or V20, I can't find a reason why you should be happy when there's a chance that lots of people may lose their jobs because of this.

65. piyath

Posts: 2445; Member since: Mar 23, 2012

Samsung will give them proper incentives and damage fees before they get laid off. Otherwise those people will sue the company and get their money anyway.

68. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

Yeah the money is fine because getting a new job is very very easy. /s

45. iC-118

Posts: 260; Member since: Sep 29, 2016

Tell Darkkjedii to return his Note7. For safety precautions that he claims to others.

57. piyath

Posts: 2445; Member since: Mar 23, 2012

Amen!!! These are exactly my thought too. Greedy Losers deserve this. I still can remember how Samsung bashed and humiliated Apple with huge Ad campaigns and still copy Apple from the packaging department onward. After people buy Samsung phones only they realize how pathetic Samsung is and how they got deceived by flashy gimmicks and free gifts. Karma is a bitch.

67. Dr.Phil

Posts: 2505; Member since: Feb 14, 2011

While I agree with the first part of what you said, I have to say I think it's a huge stretch to make the claim that you did on the last part. Yes, the Note 7's are exploding but it's not as if these are C4 type explosions or even the same kind of explosion on anywhere NEAR the level that of what terrorists use (not even the level of a simple grenade). The person holding or using the phone is the one that is going to get the brute of the damage. Anyone nearby may get at worst first degree burns. Where it turns into a more destructive force is when it catches something else on fire (exploding in a vehicle starting a fire inside of that vehicle that spreads). But if you look at the photos of where the Note 7 explosions have taken place, the radius of the damage is very near the device. So, again, it's a HUGE stretch to say that terrorists are going to use the Note 7 to harm people unless they are selling the device to someone and hoping that one person gets hurt (which again the worst I've heard is 2nd and 3rd degree burns - no deaths which terrorists want to kill not injure).

69. bolosantosi

Posts: 103; Member since: Sep 20, 2016

Oh look its kumar....

84. Arch_Fiend

Posts: 3951; Member since: Oct 03, 2015

They aren't evil, just stupid and unfortunately you can't fix stupid.

85. barondebxl

Posts: 180; Member since: Nov 04, 2011

I rarely login but I had to to respond to this idiotic comment. This is the most emotional, retarded comment I have read in a very long time. "Pure evil"?? "Evil plans"? Like really? You're a weirdo

89. raywonder

Posts: 30; Member since: Apr 11, 2016

Thank you for voicing my sentiments exactly. Beyond over-the-top (Apple) fanboy rant.

87. jeroome86

Posts: 2314; Member since: Apr 12, 2012

I'm sure Techie not going to return his. Surely you don't think he's evil?

90. frydaexiii

Posts: 1476; Member since: Dec 01, 2011

People like you make me want to buy a Note 7 for cheap just so that if we are ever in a crowded area and my phone combust, I can throw it straight to your face. What? Since I'm "pure evil" for using my Note 7, I'm Hitler and Osama reincarnate, I do whatever I want.

91. Kumar123 unregistered

Your avatar says it all about you. You are "dead inside".

99. acruzlu unregistered

I'll take my chances in being pure evil. I'm sure there are a lot out there waiting for the investigation. Unless counting world domination by blowing up my enemies with a phone is evil. Wow.... Kumar that is a new low in retardation.

36. Bankz

Posts: 2550; Member since: Apr 08, 2016

Who cares about being hurt? Must have that sweet sweet stylus. :D

37. Kumar123 unregistered

I hope you are being sarcastic.

63. medicci37

Posts: 1361; Member since: Nov 19, 2011

The Note 7 is going to be a rare breed after this recall. I'm wondering if samsung is going to wait until next year to launch another Note

74. umarmughal

Posts: 20; Member since: Aug 27, 2014

Its really sad to hear as a Samsung fan. And I hope that they will be back with a stronger product both in build quality and marketing wise. May the Force be with you Sam...

2. hateftotti

Posts: 233; Member since: May 03, 2011

Unfortunately the worst thing happened to the best phone 2016...

5. Popop971

Posts: 53; Member since: Nov 24, 2013

Yeah, that's too bad :( ... A fantastic phone, but with one SERIOUS issue.

7. iC-118

Posts: 260; Member since: Sep 29, 2016

I'm so happy, the best thing happened to the not good looking tall slim slender phone. Be real. How is this even a Note? Nothing like a Note. Edge screen and it looks like the S7Edge. The N7 is nothing like the , N5, N4, N3, N2 and Note. They were much wider. Not narrower and tall. Ugly.

13. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

I don't see a problem with it being different. If the phone is narrower, it's easier to reach and hold...while the same cannot be said for accidental touch with the edge screen. You complain too much.

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