Samsung stops all sales and production of Galaxy Note 7
posted by Cosmin V. / Oct 11, 2016, 5:30 AM
The South Korean handset maker was very close to successfully completing the global recall of the Galaxy Note 7, but its inability to fix the battery issues puts it in the position to halt production of the smartphone.
Since there are still quite a lot of Galaxy Note 7 units in the hands of consumers, it remains to be seen how Samsung will handle the recall of these devices. Earlier today, the company issued an official statement warning customers to power down their original AND replacement Galaxy Note 7 phones and stop using them.
According to Samsung, “follow-up measures in accordance with the sale and refund of the suspended and exchange with other products” will be decided as soon as possible.
All carries and partners were told to stop sales and/or exchanges of the Galaxy Note 7, so the only course of action owners of the device should take is to ask for a refund or a different phone.
Samsung has yet to complete its investigation on the latest exploding Galaxy Note 7 replacements, so we still don't know what's causing the issue, though it's probably a battery-related issue.
Samsung may still decide to resume production and sales at some point in the future – the manufacturer hasn't necessarily specified yet if this production halt is permanent or temporary. Overall, it looks like the company needs to take its time and assess the problems it's facing more thoroughly. We can imagine that only then, when it's gathered enough data to really know what the causes of these issues are (and whether or not it can fix them), will it eventually consider whether or not to bring the Note 7 back to market.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung Alright, the Galaxy Note 7 fiasco is almost over. Samsung has recalled all of the units and issued a software update that limits active phones batteries to a 60% charge to incite people that haven't returned theirs yet to do so. On top of that, the company is posting apology after apology — a string, which culminated in a full-page remorseful letter to its customers, posted in some magazines yesterday.
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party Ever since the official recall of the Galaxy Note 7 was put into motion, there has been a particular group of buyers that wondered what will happen with their devices now. That is the portion of the users that bought the phablet off eBay, Swappa or similar unauthorized sites and resellers...
3 November Samsung promises to work hard towards regaining consumer trust The Galaxy Note 7 saga is almost behind us (or at least we hope it is), but the aftermath of it is still very serious for Samsung. Not only did the tech giant lose enough money to make any CEO cringe, but it also felt serious repercussions on its brand image...
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment Samsung says that it's reviewing ways of limiting the environmental impact caused by the Galaxy Note 7 discontinuation...
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco In return, Samsung held an event in a Chinese city where many of the local distributors were invited. Furthermore, in order to thank these retailers for their continuing support of the brand, all Samsung execs present at the event, as well as all other members of the staff kneeled on the stage in front of the audience...
Posts: 442; Member since: Sep 19, 2014
soo sad for sammy
posted on Oct 11, 2016, 5:36 AM 13
Posts: 1412; Member since: Jul 06, 2014
Hehehe no Nougat update for stubborn note 7 user in future
posted on Oct 11, 2016, 5:45 AM 12
Samsung don't deserve to get sympathy from users. They were extremely greedy and that greed ultimately bite them in their A@@. Anyway this is happening to Samsung according to bloomberg - *Samsung Market Value Plummets $17 Billion After Note 7 Sales Halt *Samsung’s Mounting Crisis Is Opportunity for Apple and Google *Samsung's other division that supply parts to Samsung mobile will take big hit *Samsung mobile and Samsung as a whole brand image took a tremendous beating thanks to this incidents. Now it's my opinion - Anyone who still refuses to stop using and returning note 7 despite knowing that it could potentially harm other people and despite even samsung telling people to stop doing so are pure evil. Who knows what kind of plans they have. They may as well be some IS terrorists planning to use the phone to harm other people ( didn't something like that happen in New York where some terrorist tried to use cellphone to blow things up ). I know it's far stretch but at this point anyone who still refuse to exchange their note 7 may have some evil plans.
posted on Oct 11, 2016, 5:55 AM 16
Posts: 3231; Member since: Oct 03, 2015
While I agree that Note 7 users should stop using their phones ASAP, and exchange it for other phones like the 7 plus or V20, I can't find a reason why you should be happy when there's a chance that lots of people may lose their jobs because of this.
posted on Oct 11, 2016, 6:16 AM 2
Posts: 2445; Member since: Mar 23, 2012
Amen!!! These are exactly my thought too. Greedy Losers deserve this. I still can remember how Samsung bashed and humiliated Apple with huge Ad campaigns and still copy Apple from the packaging department onward. After people buy Samsung phones only they realize how pathetic Samsung is and how they got deceived by flashy gimmicks and free gifts. Karma is a bitch.
posted on Oct 11, 2016, 6:49 AM 7
Posts: 2291; Member since: Feb 14, 2011
While I agree with the first part of what you said, I have to say I think it's a huge stretch to make the claim that you did on the last part. Yes, the Note 7's are exploding but it's not as if these are C4 type explosions or even the same kind of explosion on anywhere NEAR the level that of what terrorists use (not even the level of a simple grenade). The person holding or using the phone is the one that is going to get the brute of the damage. Anyone nearby may get at worst first degree burns. Where it turns into a more destructive force is when it catches something else on fire (exploding in a vehicle starting a fire inside of that vehicle that spreads). But if you look at the photos of where the Note 7 explosions have taken place, the radius of the damage is very near the device. So, again, it's a HUGE stretch to say that terrorists are going to use the Note 7 to harm people unless they are selling the device to someone and hoping that one person gets hurt (which again the worst I've heard is 2nd and 3rd degree burns - no deaths which terrorists want to kill not injure).
posted on Oct 11, 2016, 7:01 AM 4
Posts: 1476; Member since: Dec 01, 2011
People like you make me want to buy a Note 7 for cheap just so that if we are ever in a crowded area and my phone combust, I can throw it straight to your face. What? Since I'm "pure evil" for using my Note 7, I'm Hitler and Osama reincarnate, I do whatever I want.
posted on Oct 11, 2016, 9:35 AM 0
I'll take my chances in being pure evil. I'm sure there are a lot out there waiting for the investigation. Unless counting world domination by blowing up my enemies with a phone is evil. Wow.... Kumar that is a new low in retardation.
posted on Oct 11, 2016, 5:52 PM 0
Posts: 224; Member since: May 03, 2011
Unfortunately the worst thing happened to the best phone 2016...
posted on Oct 11, 2016, 5:36 AM 11
Posts: 260; Member since: Sep 29, 2016
I'm so happy, the best thing happened to the not good looking tall slim slender phone. Be real. How is this even a Note? Nothing like a Note. Edge screen and it looks like the S7Edge. The N7 is nothing like the , N5, N4, N3, N2 and Note. They were much wider. Not narrower and tall. Ugly.
posted on Oct 11, 2016, 5:41 AM 1
Posts: 4767; Member since: Mar 07, 2012
I don't see a problem with it being different. If the phone is narrower, it's easier to reach and hold...while the same cannot be said for accidental touch with the edge screen. You complain too much.
posted on Oct 11, 2016, 5:46 AM 10
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