Samsung stops all sales and production of Galaxy Note 7

Samsung stops all sales and production of Galaxy Note 7
The Galaxy Note 7 is done. After a global recall, and most likely a second one that's about to commence, Samsung is now officially ending all sales of the smartphone. In a statement issued today the company says it “has decided to stop sales and interim replacement for the Galaxy Note 7” and, as a consequence, it has halted production of the phone as well.

The South Korean handset maker was very close to successfully completing the global recall of the Galaxy Note 7, but its inability to fix the battery issues puts it in the position to halt production of the smartphone.

Since there are still quite a lot of Galaxy Note 7 units in the hands of consumers, it remains to be seen how Samsung will handle the recall of these devices. Earlier today, the company issued an official statement warning customers to power down their original AND replacement Galaxy Note 7 phones and stop using them.

According to Samsung, “follow-up measures in accordance with the sale and refund of the suspended and exchange with other products” will be decided as soon as possible.

All carries and partners were told to stop sales and/or exchanges of the Galaxy Note 7, so the only course of action owners of the device should take is to ask for a refund or a different phone.

Samsung has yet to complete its investigation on the latest exploding Galaxy Note 7 replacements, so we still don't know what's causing the issue, though it's probably a battery-related issue.

Samsung may still decide to resume production and sales at some point in the future – the manufacturer hasn't necessarily specified yet if this production halt is permanent or temporary. Overall, it looks like the company needs to take its time and assess the problems it's facing more thoroughly. We can imagine that only then, when it's gathered enough data to really know what the causes of these issues are (and whether or not it can fix them), will it eventually consider whether or not to bring the Note 7 back to market.

Either way, the message is clear: stop using the Galaxy Note 7 if you own one, or do not buy it if you haven't already.

Story timeline



107. anton70

Posts: 3; Member since: Oct 16, 2016

It was the best smartphone on the market, iphone and google pixel toys.

105. tyson3

Posts: 67; Member since: May 15, 2012

Samsung should take the next few months to get the note 7 fixed and back on the market. It is the best smartphone out right now. I have an Iphone 7 which is a really good phone and a lot faster than the note 7 but the note just offers so much more. I woild take a note in a few months if they would fix the issues and pay etf for people who bought it the first time so they could go back to it when they re-release it. My note never overheated but I didnt want to gamble either. I hope they fix it so I can get one again....

104. snowgator

Posts: 3629; Member since: Jan 19, 2011

Just throwing it out there: Note 7. So going to be a collectors item in the future. If you can get your hands on one New In Box, grab it and store it someplace safe. Your kids will be in the dough.

100. Foxgabanna unregistered

This is what happens when you make a broke mans iPhone. Attention to detail is what makes Apple great and the Chevrolet of the group (Samsung) is just a giant "Me Too" Trying to play with the Lamborghinis. Pick up a real phone and get yourself an iPhone 7 Plus.

97. strikerchooooo unregistered

Well, they kinda deserve it. They've always been Apple copycats and blow. Blow up.

96. vliang86

Posts: 337; Member since: Oct 05, 2015

Trojan Horse, TechieXP, and a few other hardcore Samsung fan boys are not even responding to this article...they were so faithful to Samsung and kept their Note 7s the entire time. Google XL = likely the best Android phone of the year.

93. Ronny666

Posts: 128; Member since: Jun 08, 2013

Where is all those reputable Sammy fanboys that used to comment on every Samsung articles. Crying alone on your bed hugging your beloved replaced Note 7 hoping that they don't explode? You are another kind of retard after isheeps. Lol!

81. Marslander

Posts: 161; Member since: Jan 08, 2015

On the bright side, this should make Samsung take a good hard look at their production and testing methods for future devices.


Posts: 96; Member since: May 03, 2016

So sad. Cant imagine giving up the note7.

79. Foxgabanna unregistered

This is what happens when you cut corners. This is what happens when you try to imitate greatness and don't know how they got there. Shame on me for giving this phone three try's. I'm so happy I switched to Apple iPhone 7 Plus! Best phone ever and android can kiss my wiener.

95. roldefol

Posts: 4745; Member since: Jan 28, 2011

Shame that you only see two options, Apple and Samsung. No Moto Z? LG V20?

76. bugsbunny00

Posts: 2267; Member since: Jun 07, 2013

a sad year for the note7, RIP..


Posts: 96; Member since: May 03, 2016

I cant believe that the mighty note 7 has fallen. Totally destroyed.

72. sonisoe

Posts: 440; Member since: May 06, 2009

i was thinking it too that sammy'd better stop all sales and move on to next year's note 8... heck, just to forget all this, i'll re-brand the device with another name instead of "note"...

70. Lenny86

Posts: 301; Member since: Sep 20, 2012

Never heard happened something like this before with any manufacturers!

66. nctx77

Posts: 2540; Member since: Sep 03, 2013

You know, the iPhone is water resistant but it has a vent at the bottom. I wonder if this is something that this phone is missing?

64. dariosaur

Posts: 6; Member since: Mar 29, 2016

How convenient all this happens right when google is introducing the google pixel, and apple has the iphone 7 and 7s, coincidence ? Sabotage? Conspiracy? Wreck samsungs reputation for the glory of america, same as they did to Toyota a couple of years ago and volkswagen not so long ago...

83. roldefol

Posts: 4745; Member since: Jan 28, 2011

I'm gonna need to borrow your hat. Is that American aluminum foil?

98. strikerchooooo unregistered

R u on meths?

62. adsg48

Posts: 79; Member since: Apr 18, 2015

at last ... RIP Note 7

60. bubbadoes

Posts: 1225; Member since: May 03, 2012

techie. you spent 2700 for your 3 notes. told you their would be a firesale within 6 months of release. literally!

59. pupkin

Posts: 150; Member since: Feb 04, 2015

Oh crap! That's Sad.

58. newbey123

Posts: 706; Member since: Mar 19, 2012

Most EPIC FAIL ever!

56. thegeneral7010

Posts: 437; Member since: Dec 10, 2014

No problem they can update note 4 to nougat instead :)

55. Rocket

Posts: 744; Member since: Feb 24, 2014

Dam the scammers won :(

78. ebilcake

Posts: 1234; Member since: Jul 16, 2016

Quite possibly. :)

52. Ticklemyfancy

Posts: 214; Member since: Oct 09, 2016

Pheww! No more clickbait articles or flame wars

103. snowgator

Posts: 3629; Member since: Jan 19, 2011

Oh, come on now... of course there will be. And the exploding Samsung Note phone will be brought up millions of times in the future like the iPhone "bend gate" on the iPhone 6+ and "power button" problems (iPhone 4 or 5?? Help me, can't recall which one) are still brought up. Flame wars keep sites like Phone Arena in the black. Gotta have 'em.

50. hwb01

Posts: 355; Member since: Apr 17, 2014

They could just put some new internals in the Note5 and call it Note6 or Note5s. Also, next year should be the Galaxy Note S to separate it from the Note7. Note line has been great, but the product image has really been hurt. People always ask if my Note5 will explode.

88. My1cent

Posts: 370; Member since: Jan 30, 2014

Tell them any battery will do!

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