Google will soon send out a fix to exterminate Pixel XL's quick charging bug

by Alan Friedman / Aug 14, 2018, 8:57 PM

Google will soon send out a fix to exterminate Pixel XL's quick charging bug

On Sunday, we told you that some Pixel XL owners have been complaining that they are unable to use various quick chargers on the phone since the device was updated to Android 9.0 Pie. Two different Issue Tracker pages were created, with Google dismissing the first one stating that the problem could not be fixed. However, the second page created did result in a Googler asking for more information about the problem.

With the bug affecting quick chargers, Pixel XL users saw the words "Charging" or "Charging Slowly" on their displays instead of the usual "Charging Rapidly" that appears when a quick charger is employed. On the active Issue Tracker, Google says "Thank you for reporting this issue. We’ve shared this with our product and engineering teams who are investigating it further. We will continue to provide updates as more information becomes available."

Google says that the problem apparently stems from the Android 9.0 update, which prevents the Pixel XL from charging quickly using non-Power Delivery USB-C chargers. The 18W PD fast charger that came in the box with the phone still works, and the issue does not affect the Pixel 2 and Pixel 2 XL models. Google's statement seems to indicate that the OG Pixel is also affected by the bug.

"We're aware of an issue where non-Power Delivery (PD) USB-C chargers no longer rapidly charge the 2016 Pixel and Pixel XL after the upgrade to Android 9 Pie. The 18W rapid charger included in-box is a PD charger and does not exhibit this behavior. We are verifying a fix for non-PD USB-C chargers and will roll it out in the coming weeks."-Google

Pixel and Pixel XL owners should receive the update from Google sometime in the next few weeks.

source: Engadget

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7 Comments

1. meanestgenius

Posts: 22513; Member since: May 28, 2014

This is just unacceptable. The amount of bugs that the Pixel line has had since being released is deplorable. It’s like one big unending beta experiment. Google has shot themselves in the foot with the Pixel line and all of the issues that they continue to have.

posted on Aug 15, 2018, 3:13 PM 3

2. Venom

Posts: 3829; Member since: Dec 14, 2017

So what issues did you encounter with your pixel phone since you seem to be so familiar with the multiple issues you keep exaggerating?

posted on Aug 19, 2018, 11:11 AM 0

3. meanestgenius

So what issues have you had with the BlackBerry KEYᵒⁿᵉ that you claim to own since you’re always speaking so negatively about BlackBerry smartphones and posting conjecture about them?

posted on Aug 19, 2018, 6:52 PM 0

4. Venom

Critiquing the price compared to the specs isn't speaking negatively about the KeyTWO or any BlackBerry smartphones.

posted on Aug 22, 2018, 4:59 PM 0

5. meanestgenius

Critiquing the plethora of issues that Google has been having with the Pixel line and showing that due to said issues that the Pixels aren’t worth the exorbitant asking price due to said issues isn’t speaking negatively about them.

posted on Aug 22, 2018, 5:09 PM 0

6. Venom

You're full of it. I should have known that you don't have a response because you know that you are wrong. You are just talking out of your backside.

posted on Aug 23, 2018, 7:34 AM 0

7. meanestgenius

You’re taking BS, as usual. I should have known that you don’t have a response because you know that you are wrong. You are talking out of that dookie hole you call a mouth.