Pixel XL users experiencing issues with quick chargers following Android 9.0 update

Pixel XL users experiencing issues with quick chargers following Android 9.0 update
Owners of the Google Pixel XL are saying that their phones have been having issues with quick chargers ever since the update to Android 9.0 Pie was disseminated. Actually, some units were having problems after the beta versions of Android 9.0 Pie were installed, and continue to have problems even running the final version of the latest Android build.

On the Google Issue Tracker website, where the original complaint noted that rapid charging was no longer worked on a Pixel XL running Android 9.0 DP4, the report was closed by Google with the final status being "Won't Fix (Infeasible)." The infeasible designation means that the changes required to fix the problem are not possible, or that the AOSP was not the proper place to report the problem because the issue involves a customized device or an external application.

Another complaint was posted with a brand new issue tracker number, and this time Google asked those reporting the problem to send it information, including an Android bug report. The Pixel handsets should support quick charging with any cable certified for USB-PD. When such a cable is used, the phone is charged at a rate of 5V/3A and a "Charging rapidly" message appears on the handset. Those complaining about this issue say that the message no longer shows up even when a USB-PD cable is employed. One Pixel XL owner says that his screen says "Charging" or "Charging slowly" when he plus in his Pixel XL using a quick charger.

Keep in mind that this is not a problem for the OG Pixel, Pixel 2 and the Pixel 2 XL. And if Google does decide to investigate, hopefully it won't be an issue much longer for those with the Pixel XL.

Related phones

Pixel XL
  • Display 5.5" 1440 x 2560 pixels
  • Camera 12.3 MP / 8 MP front
  • Processor Qualcomm Snapdragon 821, Quad-core, 2150 MHz
  • Storage 128 GB
  • Battery 3450 mAh(32h talk time)

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35 Comments

1. speedingcheetah

Posts: 93; Member since: Jul 22, 2017

Unlike the previous charging bug where it tried to pull too much current, I do not have this issue on my OG Pixel XL 128gb. I use the original Google charger and usb C cable that also has a C extension cable on it. Rapid charges fine.

2. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

Half-baked phone riddled with bugs even after a year of its release. I won't bother with getting its next versions. What a waste.

3. meanestgenius

Posts: 22504; Member since: May 28, 2014

It never ends. These issues with the Pixel line just keep coming up. It’s like a never ending beta project with these Pixel smartphones. Almost 3 generations in, and Google still can’t get it right with the Pixel line. Is this what you cancelled the Nexus line for? The Pixels are not worth the high price tag with all of these issues. Good luck getting people to buy the 3rd generation Pixels when you can’t even get the first two right, Google.

6. Venom

Posts: 3824; Member since: Dec 14, 2017

So what issues did you encounter on your pixel? I'm not asking what you read off the internet, but what did you encounter.

10. meanestgenius

Posts: 22504; Member since: May 28, 2014

So tell me, which BlackBerry KEYᵒⁿᵉ do you own again? You know, since you’re always commenting negatively about BlackBerry smartphones like you actually own one. Is it the silver, the black or the bronze? And no photoshopped images this time.

24. Venom

Posts: 3824; Member since: Dec 14, 2017

Well before you give yourself a thumbs up with your other accounts, you should know that the only negative things I've said about the KeyONE are the price and the lack of updates to the next Android version. Those are cosmetic points that are easily observed.

30. meanestgenius

Posts: 22504; Member since: May 28, 2014

Well, before you sign in to your other 9 accounts, oh wait, they’ve all been banned. Anyway, you need to understand that the only “negative” things I’ve said about the Pixel line are the DOCUMENTED PLETHORA OF ISSUES that the Pixel line has been having since it’s release. These are FACTUAL points that are easily backed up. Pixels just aren’t worth the exorbitant asking price with all of the issues that they have been having.

32. Venom

Posts: 3824; Member since: Dec 14, 2017

Made up conjectures aside, users have chimed in that they haven't encountered the issues that you keep exaggerating. One of them you even attacked for giving their more credible experience, something that you don't have.

34. meanestgenius

Posts: 22504; Member since: May 28, 2014

Yes, so put your made up conjecture aside. And anecdotal evidence from a few users does not negate the fact that the Pixel line has had a plethora of issues, all of which are documented. You can deflect all you want from the real issues that actual Pixel users are having, but that doesn’t change the fact that the issue exist, with more popping up every day. You keep attacking me about a smartphone that you do not own, and therefore have zero credibility when it comes to the issues of Pixel smartphones.

4. KParks23

Posts: 736; Member since: Oct 13, 2010

My USB c port on my pixel XL got fried about a week and a half ago on the beta version of pie. Wonder if it's related

5. Neoberry99

Posts: 78; Member since: Jun 30, 2015

Small price to pay to have the latest Android

9. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

Not worth the high price tag for this bug infested phone imo. At least they should made the price competitive just like one plus to make it justifiable.

11. meanestgenius

Posts: 22504; Member since: May 28, 2014

Exactly. But people will deflect about the real issues of that the bug ridden Pixel has been having, as you can see. And more than one doing it at that.

12. KParks23

Posts: 736; Member since: Oct 13, 2010

Well till my charging port got fried it was by far the best phone I ever had and never had a problem with it.

13. meanestgenius

Posts: 22504; Member since: May 28, 2014

One needs only to look up the plethora of issues that the Google line has been having to know that there are real issues going on. This article is further proof. Google is your friend to find out about the other issues.

14. lyndon420

Posts: 6883; Member since: Jul 11, 2012

Won't see me deflecting, and I'm probably one of the biggest Android fans here. My daughter insisted on having the pixel despite all my warnings because "her friend's had one and it worked great". Well, now she regrets not listening to her dad as this hunk of junk would crash without reason, the headphones stopped working etc etc. Sent it in for warranty repairs and she ended up getting a brand new replacement...see how long this one holds up.

15. meanestgenius

Posts: 22504; Member since: May 28, 2014

Thank you for posting about an actual use case scenario from someone close to you, as opposed to deflecting from the real issues Pixel users are having. Deflecting won’t help Google make a better smartphone.

16. lyndon420

Posts: 6883; Member since: Jul 11, 2012

I prefer to say it how I see it. Turning a blind eye to problems with our preferred platform or OEM of choice...well like you said - won't help any company make a better phone.

21. Venom

Posts: 3824; Member since: Dec 14, 2017

So why haven't you posted the issues that "you" have encountered yourself? Talking out of your backside won't help Google make a better smartphone.

23. meanestgenius

Posts: 22504; Member since: May 28, 2014

So why haven’t YOU posted the images of your BlackBerry KEYᵒⁿᵉ that you claim to own? You have mentioned issues about that device, but have yet to actually post proof of ownership. Oh wait, it’s a lie to justify your incessant trolling. Deflecting and being a shill won’t help Google make a better smartphone.

26. Venom

Posts: 3824; Member since: Dec 14, 2017

The only one who is bringing it up right now is you, and only because you are trying to deflect from being called out. Stop with the back pedaling. Neither will posting conjecture based bs.

29. meanestgenius

Posts: 22504; Member since: May 28, 2014

Bringing what up? The fact that you don’t own the smartphones whose OEM’s that you troll? Or that you won’t post proof of ownership ever since I called you out on your photoshopped image of the Nexus 6P that you claimed to own? You’re walking your statements back and deflecting from being called out, as usual. Then you should stop posting conjecture based BS as well as stop deflecting, lol.

31. Venom

Posts: 3824; Member since: Dec 14, 2017

I have never posted anything about a Nexus nor have I inferred anything about a Nexus. Quit making stuff up. You first.

35. meanestgenius

Posts: 22504; Member since: May 28, 2014

Yes you have, mxyzptlk aka flash. Quit lying about who you really are and stop deflecting from the issues of smartphones that you don’t own.

19. JohnR

Posts: 163; Member since: Sep 08, 2017

Tell that to the people paying it. I'd rather have stable updates, even if they take longer.

7. Venom

Posts: 3824; Member since: Dec 14, 2017

Well look on the bright side, at least the screen is coming apart from the phone.

8. matistight

Posts: 1029; Member since: May 13, 2009

Just a bunch of Verizon customers complaining cause they broke their port or used aftermarket chargers

17. AbhiD

Posts: 856; Member since: Apr 06, 2012

Classic case of overreporting bugs that are insignificant and maybe only 4-5 people have complained about! For a phone that is 2 years old, charger cable can have issues and no longer provide the supposed fast charging. Those guys who want it all from Google should just get new cables.

18. franzfifty

Posts: 36; Member since: Feb 01, 2018

I never experienced (i hope i didn't jinx it now..) any of the bugs reported on mine. I mostly did something wrong installing something weird etc. But i also completely reset my Pixel XL regularly every 3 or 4 months. I also use other chargers which are not original and don't have a problem with fast charging. I do switch off the phone every day and leave it for 30 min to completely cool off. I know many people do not switch off their phones every day, but it's really not a big deal and it solves so many issues with apps hanging etc.

* Some comments have been hidden, because they don't meet the discussions rules.

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