Despite being unveiled on September 9, the pre-orders of iPhone Duo opened on 16th October, with sales scheduled to begin on 23rd October. While most users who placed the pre-order received the device on the launch date, some Verizon customers are reportedly experiencing delays in the delivery.
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iPhone Duo delivery is delayed for some Verizon customers
A good number of customers who ordered the iPhone Duo through Verizon have received it on its release date. A user made a comment on 23 October that they received the device just an hour ago. However, some buyers are apparently not that lucky and have reportedly received mail from the carrier that they are not going to receive the phone on the previously promised delivery date.
Due to an unexpected shipping delay, your pre-order for the iPhone Duo is taking a little longer. Don't worry—your order is 100% secured, and your spot in the line hasn't changed. You'll receive an email with your updated shipping information, and you can track real-time progress anytime in My Orders.
According to MacRumors, some buyers are seeing an expected delivery date of November, which was initially going to be the 23rd of October. Under a relevant Reddit post, one user commented, "What's the point of pre-ordering the foldable when it doesn't become available on the launch date?"
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There's a $100 sweetener
To ensure that the delay doesn't hurt the customers much, Verizon is offering a $100 gift card. The email mentioned, "As a thank you for your patience, we are sending a $100 Verizon Gift Card to your email next week. We truly apologize and thank you for the opportunity to make this right."
What can you do with the Verizon Gift Card?
Comment about Verizon $100 gift card. | Image by Reddit
The $100 gift card that the carrier will send to the affected buyers next week can be availed online or in-store towards bill payment or merchandise. While most customers seem to be disappointed after knowing that their orders have been delayed, some apparently like the sweetener Verizon is going to offer. One user mentioned that a $100 gift card is a win in their book, and they will use it to purchase the case for the foldable.
iPhone Duo demand has been extraordinary
Despite Apple's first foldable having some big issues and popular names like Carl Pei calling it a waste of money, its demand has been nothing short of extraordinary, according to Apple. Such massive demand for the device is what is possibly causing the delay in its delivery. Interestingly, the walk-in experience at Apple Stores for buyers wanting to purchase an iPhone Duo has really been very smooth. Anyway, if you have also ordered the iPhone Duo through Verizon, then you can check its order details by visiting the My Orders page on the My Verizon website or application.
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Aman Kumar is a news writer at PhoneArena covering Google Pixel phones, Android features, AI-powered smartphone tools, and mobile tech news. Before joining PhoneArena, he spent over five years writing about consumer technology for publications like MakeUseOf, How-To Geek, and Guiding Tech. His current daily drivers are the Pixel 10 and Samsung Galaxy S26 Plus, while his red iPhone SE (2nd gen) remains a personal favorite. Aman also appreciates bold smartphone experiments and still considers the Nokia N-Gage one of the industry’s most iconic designs.
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