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U.S. law firm sues Samsung over Galaxy Note 7 recall

posted by Cosmin V. / Oct 18, 2016, 11:50 PM

U.S. law firm sues Samsung over Galaxy Note 7 recall

The Galaxy Note 7 fiasco continues to affect Samsung even after the South Korean company announced the second recall of the smartphone. In fact, the whole saga has become a never ending nightmare that eats at Samsung's resources and affects its brand image in unpredictable ways.

Although Samsung has yet to determine the cause of the Galaxy Note 7 explosions, it looks like many people and even companies feel betrayed by the way the South Korean handset maker handled the recall process.

U.S. law firm McCuneWright announce that it has filed a lawsuit on the matter of the Samsung Galaxy Note 7 recall. The plaintiffs seek reimbursement of cell phone service fees, but they're also looking for class-action status.

According to the cited law firm, during the Galaxy Note 7 recall they were left without phones for weeks and they were still charged for them.

While Samsung has offered consumers replacement phones or a refund, it has failed to reimburse consumers for monthly costs associated with owning an unusable Note7 - said the law firm in a statement.

For the time being, Samsung hasn't reacted to the lawsuit and did not comment on the matter, but we're certain that this won't be the last class action involving the South Korean company.

It remains to be seen how Samsung will handle all the lawsuits that will pop up like mushrooms after a good rain, especially now that the handset maker is looking for ways to limit the disaster called Galaxy Note 7.

source: CNET

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22 Comments

2. NarutoKage14

Posts: 1354; Member since: Aug 31, 2016

I knew this was coming at some point. Time to start paying the piper.

posted on Oct 19, 2016, 12:08 AM 0

3. Zylam

Posts: 1823; Member since: Oct 20, 2010

All the fanboy's keep praising Samsung for the way it handled it's recall, but the truth is they were shady and went through unofficial channels while promising goods that carriers and retailers weren't notified of. Samsung deserves the fallout, they should have eaten their price and worked with the agencies from day one of the recall, instead of confusing everyone. Also didn't someone here not get a refund on their Note 7? I wonder how many others out there are still using an explosive device. Samsung stuffed up big, this is Karma.

posted on Oct 19, 2016, 12:12 AM 6

6. tedkord

Posts: 17512; Member since: Jun 17, 2009

They handled the recall extremely well, and that's not going to change no matter how many times you say they didn't.

posted on Oct 19, 2016, 12:53 AM 4

18. Subie

Posts: 2444; Member since: Aug 01, 2015

I feel the same. And even if they had handled the recall perfectly there will always be someone like this law firm that would be looking to sue.

posted on Oct 19, 2016, 5:20 AM 3

20. acruzlu unregistered

Agreed. They did handle it well. But there's always the people who wil criticize it. We know who they are.

posted on Oct 19, 2016, 6:11 AM 2

16. iushnt

Posts: 3174; Member since: Feb 06, 2013

And what about Karma?

posted on Oct 19, 2016, 3:08 AM 0

19. kryme

Posts: 469; Member since: Oct 24, 2013

My sister still using hers... guess not all of them r bad....

posted on Oct 19, 2016, 5:25 AM 1

4. chaosnightmare

Posts: 182; Member since: May 20, 2010

I find hard to believe that someone in the US where left without an "usable phone for weeks" because Samsung offered temporal replacements when the first recall was announced if needed and then the second recall process were smooth since no one had to wait for a new version to be supplied. Besides the airlines ban its pretty recent, so I call BS, these guy are probably trying to take advantage over the situation and get some easy cash, I mean, they're lawyers, they can do this kind of stuff by themselves.

posted on Oct 19, 2016, 12:13 AM 7

5. ibend

Posts: 6747; Member since: Sep 30, 2014

and it's not like note7 is their first phone, they should just use their old phone or something.. or if that old phone broken or something, they still can use older phone than that, or a phone that even older than that older phone

posted on Oct 19, 2016, 12:40 AM 0

11. cjreyes666

Posts: 84; Member since: Oct 23, 2012

Leeches

posted on Oct 19, 2016, 1:09 AM 0

15. bugsbunny00

Posts: 2267; Member since: Jun 07, 2013

i thought the nightmare is over,,oh well keep'it comin'..

posted on Oct 19, 2016, 2:42 AM 0

17. Kumar123 unregistered

My sympathy to Samsung.

posted on Oct 19, 2016, 4:31 AM 0

21. gersont1000

Posts: 473; Member since: Mar 13, 2012

At first I felt that Samsung handled the first recall very well and that people who were suing due to the fires caused after the recall shouldn't have been given a dime. But the fact that the replacement phones still had the same problem shows that they just rushed to put out the "good" phones without really looking into what the real cause of the problem was. They should not have done the second release without being absolutely certain about what the problem was. They definitely should get sued for being so irresponsible. However, people suing for service costs is also ridiculous. I don't think I've ever heard of a company giving you a credit for service days lost while they repaired your phone so this shouldn't be any different (and they were also offering loaner phones until they received the 'good' ones).