What to do when your phone gets wet
- First off, get the phone out from its baptizing ceremony as soon as possible, and immediately take out the battery to prevent short-circuiting, as well as your SIM card, if any, to avoid losing your contacts - the longer it stays, the more eventual damage it will get.
- Check your water damage sensor for change of color - it is a white dot or square near the battery compartment in the corner - if it has changed color towards red, then your water damage has already voided your warranty and often your insurance, so whatever you do to resuscitate the phone from there is your responsibility.
- Pray it is not saltwater, but the drinkable type, as salt crust can form on the delicate innards of the device. If it is saltwater, gently rinse with fresh after you've taken out the battery and SIM, and before the drying procedure has begun.
- Wipe the phone everywhere with a cloth or a paper towel, trying not to move or shake it too much, as water might be spreading within the innards.
- Try and "vacuum" around the phone all around to suck out the excessive moisture for a few minutes, then leave it in warm air circulation for a few hours, if possible.
- Finally, put the phone in a jar or a pouch full of raw rice for the remainder of the at least 24 hours during which the handset can't be switched on, as rice is very water-absorbent and will help save your handset.
Turn the handset on after that twenty-four hour period, and hope it will power up and there will be no residual damage from corrosion or short-circuiting. If it works on a charger, but not on a battery, then feel free to swap the fried juicer.
1. SuperAndroidEvo (Posts: 3751; Member since: 15 Apr 2011)
Ok is this like the 5th time you guys here at PhoneArena.com have posted this SAME article.
Thank you, I thought I was an expert on how to treat my phone in case it ever gets wet. Now I feel I got my doctorate. lol
Thanks AGAIN. :-)
3. MeoCao (unregistered)
Microwave of course, LOL
5. andro. (Posts: 1935; Member since: 16 Sep 2011)
Lol,you'd be surprised,some customers have actually tried this
7. SuperAndroidEvo (Posts: 3751; Member since: 15 Apr 2011)
This is one of those things that makes me scratch my head. I mean ever since the Microwave was invented people have always used it to dry wet things.
I have heard & read of stories of people putting dogs in the Microwave to dry them so they can comb them & get them to the dog show faster.
As you can imagine it was not a pretty sight. Anyone who has ever put a hotdog to heat up in the Microwave knows what I speak of. lol
11. bobfreking55 (Posts: 866; Member since: 15 Jul 2011)
microwave can induce a chemical process that makes water hotter than it's boiling point but isn't boiling really, then when you touch it, all hell breaks loose.
19. iamcc (Posts: 1319; Member since: 07 Oct 2011)
Yeah dude, my friend actually spilled an entire drink on his laptop the night before a huge paper was due...
It wouldn't turn on at all so he put the laptop in the oven at like 300 degrees for about 20 minutes.
The thing is warped like a mofo but it turned on and he was able to turn in the paper on time haha
22. SuperAndroidEvo (Posts: 3751; Member since: 15 Apr 2011)
That is the stuff of legends. Hey he did get the job done.
38. cepcamba (Posts: 717; Member since: 27 Feb 2012)
have you watched the movie Last house on the left? They put a rapist's head in the microwave while he's still alive and then...... just watch it. :p
4. andro. (Posts: 1935; Member since: 16 Sep 2011)
Water is the mortal enemy of phones,the amount of phones that come back from repair services beyond repair due to water damage is significant!!! The sooner all phones get treated with the new nano water proof coating as standard the better.
I've seen a pack you can buy called gadget saver which is meant to be quite effective to use immediately after water has contacted a device,anything is worth a try when smartphone etc take a swim
29. loken (Posts: 462; Member since: 09 May 2012)
thinkin about buyin the acro s..water proof sleek , high end and stylish!
45. EvoHero (Posts: 38; Member since: 15 May 2011)
You sure? Unlocking the bootloader on Sony phones voids the warranty.
8. wendygarett (unregistered)
to be honest here, i wash my phone twice a month in order to clean from dust, but not too much water, just to wet the screen and dry it by using a tissue :)
13. andro. (Posts: 1935; Member since: 16 Sep 2011)
That's the most stupid thing you could ever do wendy! Ive has customers like that complaining their phone is water damaged and they have done something similar. The funiest ones from customers are "what to you mean I can't use my phone in the rain?!"
There are plenty of gadget wipes available which clean your devices but won't cause damage
17. wendygarett (unregistered)
But some dirt cannot be removed easily, and I forced to wash it in this way :(
I will never buy the gorilla glass phone again...
23. sgogeta4 (Posts: 391; Member since: 02 Feb 2011)
If it's just a splash, it's fine, but washing any electronics, even if it's powered off, can damage the circuitry. Repeated splashes might cause damage though, especially if not thoroughly dried.
25. bbblader (Posts: 575; Member since: 24 Oct 2011)
you dumbass girl its not the gorilla glass that when wet damages the phone its the electronics like the display ...etc. so learn something that people are told in the 4th grade max
34. OSFantasma (Posts: 119; Member since: 27 Sep 2011)
I'm sure she was talking about dirt and smudges left on the glass. gorilla glass does attract dust, dirt and smudges but i would recommend a lint free microfiber cloth...
39. cepcamba (Posts: 717; Member since: 27 Feb 2012)
All smartphones screens attract dust, dirt, and smudges except for the select few with oleophobic coating.
And yeah the lint free microfiber cloth is the perfect wiping tool for smartphones. +1
42. jaytai0106 (Posts: 1191; Member since: 30 Mar 2011)
I'm amazed... I usually use alcohol wipes that are meant for cleaning eye glasses. It works wonder for me.
If that's you in the profile pic, then you are hot!!
48. wendygarett (unregistered)
Really? Then i'll start to use alcohol instead...
Btw thanks for all advices :D
12. SuperAndroidEvo (Posts: 3751; Member since: 15 Apr 2011)
Yeah just don't use them while talking a bath. Unless you like to live life on the edge. lol
10. spiderpig2894 (Posts: 413; Member since: 10 Jan 2012)
LOL. non-removable battery will suffer!
14. BigmikeMeMe (Posts: 2; Member since: 30 Jul 2012)
I know right! no love for water proof-ness!! :P
40. cepcamba (Posts: 717; Member since: 27 Feb 2012)
(son of Xperia Acro S)= Xperia Go = me too dad. :p
18. chack_fu (Posts: 46; Member since: 19 Jan 2009)
Who's crappy insurance doesn't cover water damage? I've heard this said many times. What good is insurance if it doesn't cover water? Sounds more like an extended warranty.
24. EvoHero (Posts: 38; Member since: 15 May 2011)
Radio Shack's "insurance" doesn't cover water damage. Yet another way that you can end up paying more for a phone there when you think you're paying $50 less up front.
20. hchristy2013 (Posts: 4; Member since: 03 Feb 2012)
Also, drop your phone in grain alcohol. It displaces the water, and what does alcohol do? It evaporates.
35. OSFantasma (Posts: 119; Member since: 27 Sep 2011)
but it will burn certain plastics and materials inside.
26. Hammerfest (Posts: 360; Member since: 12 May 2012)
If your more technically inclined, you can always take the back of the unit off and hit it with an air-compressor before you rice-jar it...
If your phone as an actual back that is...
30. tgom222 (Posts: 7; Member since: 08 Jul 2012)
Rice is the key. The stuff speeds evaporation of the places you can't reach to dry.
I got into a pool 5 days ago with my GS3 in my pocket. It was completely submerged for at least 2-3 minutes. Pulled the battery and put in rice and the next day it was working perfectly.
I got lucky that I didn't pay for being retarded.
31. DechyX (Posts: 112; Member since: 16 May 2011)
that made my insides hurt, please be careful
36. OSFantasma (Posts: 119; Member since: 27 Sep 2011)
yeah man that sucks...samsung should have added that nano coating water proof tech..
32. Edmund (Posts: 654; Member since: 13 Jul 2012)
Take it apart and get the hair dryer onto it because that's all a technician would do
37. OSFantasma (Posts: 119; Member since: 27 Sep 2011)
maybe some techs will do that, I however would take it apart clean certain electronics part with highest purity Isopropyl Alcohol and use either the tech saver bags or rice for a minimum of 24 hours with my customers phones.. and gadgets
47. Ohrules (Posts: 305; Member since: 11 Jun 2012)
well yeah, pakistan has a huge number of subscribers. Actually, at almost 118 million.
also, Nokia has cited Pakistan to be producing the third highest SMS traffic in the world in 2010.
43. Ubi2447 (Posts: 131; Member since: 14 Feb 2012)
remove battery, submerge in rubbing alcohol, disassemble, let the hair drying begin.
44. Ubi2447 (Posts: 131; Member since: 14 Feb 2012)
Am I the only one who breaks down their device?
46. ibap (Posts: 681; Member since: 09 Sep 2009)
Some years ago (actually many years ago) computer/sci fi author Jerry Pournelle published a piece in Byte magazine, where he took a computer keyboard that had sticking keys and hosed it out in the shower. Ants came floating out - seems someone must have dumped a can of soda into it. He let it dry, and it worked fine.
My husband once had a TI thermal printer (Silent 700 terminal type - now how old was THAT) that was flooded when a pipe burst. Poured the water out and let it dry, and it was also fine.
I know someone with an iPhone that was in a tote bag at the beach and a bottle of sunscreen leaked. I'm not sure what he did, but it was fine except for a kind of miasma behind the screen.
I've laundered one of our daughter's flash drives several times. She leaves them in her pockets, and it is her job, not mine, to check them before she puts them into the laundry basket. Most of those were fine as well. Most of the time they were discovered in the washer and not put through the dryer.
For phones - I would be inclined to get as much water as possible out of the thing. If it is freshwater, shake out as much as possible, maybe use a low-temp hair dryer then the rice trick. For saltwater - your chances are slim, so what have you got to lose? Hose it out with fresh water, distilled if you've got it around, and then dry as for fresh water. Alcohol as above might be a better choice, but I'm not sure. You stand a better chance rinsing it out with something, if you've got one at all.
And if you keep dropping your iPhone in the toilet (our nephew has done that TWICE) - put it on a leash.
50. lucypepper08 (Posts: 1; Member since: 23 Sep 2012)
What if your phone got wet and you didn't notice right away, leaving it on for a couple of hours, and when you turn on it has light but no image? what to to then ?
51. loujiiin (Posts: 2; Member since: 03 Jun 2013)
my friend accidently droped my phone in the pool~ -_- i got kinda freaked out...i pulled out the battery and cleand all over ....
when i got home i dried it a hair drayer....then i read this and put it in rice.....
will my phone work again?!?!?! :-/
pls reply~~ >_
52. loujiiin (Posts: 2; Member since: 03 Jun 2013)
i accidently droped my phone in the pool~ i got kinda freaked out i pulled out the battery and cleand all over...when i got home i dried it a hair drayer i put it in rice.....will my phone work again?! :-/
53. matty1988 (Posts: 1; Member since: 29 Jul 2013)
Worth considering water absorption packs, usually much more effective than rice. I used one called Rescuetec with good success :)