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Are Apple and Verizon outsourcing more call center support in advance of a Big Red branded Apple iPhone launch?

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Are Apple and Verizon outsourcing more call center support in advance of a Big Red branded Apple iPhone launch?
Are Apple and/or Verizon expecting a flood of phone calls for some reason? Two telecommunication companies, Ryla and Teleperformance are hiring hundreds of new phone agents for a cellular company that wishes to be anonymous, in states such as California, Georgia, Ohio, South Carolina, Texas and Utah. Both companies offer outsourced call centers and both Apple and Verizon have used Teleperformance before.

If the hiring has to do with the launch of a Verizon branded Apple iPhone, the local media in the area seem to be on target. The Fresno Bee reported that the hiring by Ryla in Clovis, California is for a Fortune 50 cellular company hoping to "increase its marketing and sales." That could describe Apple, seeking to fight back against the oncoming rush of Android. The Augusta Chronicle's story hinted that those hired by Teleperformance are to start work in late November. Throw in the 3-4 weeks necessary for training in the industry, consider the days off for the holidays, and it takes you to early January-a period of time that has been speculated to be when a Big Red branded Apple iPhone would be available.

source: electronista



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28 Comments

1. melloyello (unregistered) posted on 23 Oct 2010, 12:22 6

FIRST

2. sancho69 (unregistered) posted on 23 Oct 2010, 12:29 1

this is getting out of hand who cares about apple anymore

3. oddmanout posted on 23 Oct 2010, 13:44 2

yeah is it me or could everyone else care less about a verizon branded iphone...

4. areuguysserious (unregistered) posted on 23 Oct 2010, 12:54 3

this just in, the temperature in Beijing is 63 degrees Fahrenheit, this obviously means Verizon will be getting the iPhone in January

5. triaripep posted on 23 Oct 2010, 14:25 1

The Apple customers need the extra help...

6. XxxCalebxxX posted on 23 Oct 2010, 15:44 1

who cares now every one has a droid and it does just as good and even better than a iphone

7. Joshing4fun posted on 23 Oct 2010, 15:58 1

Also within a month Verizon will have like 8 new phones out. That could be part of the reason.

8. Junior posted on 23 Oct 2010, 15:59

Maybe they're seasonal?

9. cantwaitforiphonevzw (unregistered) posted on 23 Oct 2010, 16:17 1

i just want to say to all the haters out there.. it doesnt matter if YOU think this is a big deal.. because IT IS think about the amount of customers verizon already has and think about how many MORE people will be added when it launches... I just hope its not a complete mess and i hope they do pre orders and people dont get hurt trying to get this phone. thats what the build up is.. so i hope they stock them in any retail location any best buy any store across the country because with all the hype and publicity this is getting its going to break all kinds of records for apple and verizon.

very very intersting!!

10. Sugartittsof69 (unregistered) posted on 23 Oct 2010, 18:41 1

Well Ihonestly dnt care about an iPhone on Verizon as loong as it doesn't fuck up there network like how the iPhone messed up att network cuz right now I get awesome service on my droid x I never drop calls and data works fine I would be pretty angry if once they get an iPhone there service turns like shit cuz it can't handle it like att ..- btw my nipples are hard ;)

11. jtucker1987 posted on 23 Oct 2010, 20:54 1 2

The iPhone is NOT coming to verizon next year. AT&T and apple still have a contract till 2012 so these are just rumors. Remember this happens every year and always claims that things are falling into place. The ONLY reason that the iPad will be on verizon is that it is the wifi only version to which AT&T has no control or contract with. They only have contracts with the 3G version of the iPad. It is a loophole between the agreement with AT&T and apple.

17. Hwitzer (unregistered) posted on 24 Oct 2010, 07:40

Does anyone honestly "Know" when the contract is up? All I have seen are rumors and no actual facts.......

27. Daisyville (unregistered) posted on 24 Sep 2011, 14:28

Today is Sept. 24th, 2011 and Verizon DID launch the iPhone . I wonder if people feel as dumb as they look when they make definitive statements and turn out to be wrong.

12. Mudd (unregistered) posted on 23 Oct 2010, 20:03

Sugartittsof69 If Verizon gets the Iphone that wont happen becase Verizon is in the process of LTE and this Iphone if it does launch on Verizon will more than likely be a 4G device. I'd hope so... If not its a waste of time to put it in the market...

13. jtucker1987 posted on 23 Oct 2010, 22:04

No it won't because it is a waste of money. There is no point in spending tons of money on an LTE phone for one carrier since most carriers around the world won't have LTE set up yet. Plus apple has already said that they won't make an LTE device until the technology matures since the LTE chips consume battery power like crazy. You won't see a 4g iPhone for another two years or so.

14. protozeloz posted on 23 Oct 2010, 23:19 1

Guys im starting to believe a guy from phonearena wants this phone on verizon really bad

15. Fanboykiller (unregistered) posted on 24 Oct 2010, 04:51 1

Keep dreaming slow-rizon, fanboys are so naive their wishfull thinkings makes them forget that contract agreement between Apple and AT&T ends in 2012 WSJ may say whatever but that's the true, in January the ipad 3G posible comes to slow-rizon but not the Iphone, sorry Fanboys no documents showing the deal is broken means the phone is stil with the death star.....!!!!

24. ecml490 posted on 24 Oct 2010, 19:01 1

You act like you're Steve Jobs, stfu lol

28. Daisyville (unregistered) posted on 24 Sep 2011, 14:30

LMAO! There's more than one dumbass on this thread? Sheesh!

16. Hwitzer (unregistered) posted on 24 Oct 2010, 07:33

Maybe its simply the fact that Verizon just launched an IPad and needs the help..... Might not have anything to do with an Iphone.....

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