Apple Maps keeps sending skiers to granny's house
Judy Saltsburg, who lives at the end of the dead end, told television station WGAL that several times a day, she has to come out of her house and explain to travelers that they received incorrect information. She said that three carloads of skiers had just driven up to her house in the last 24 hours. Saltsburg says that all of those who get lost argue that "My app says this is the way to Roundtop."
Despite signs clearly marking the road as a Dead End, and some homemade signs from Saltsburg, the cars continue to come to her home, directed there by Apple Maps. The granny has also tried to call Apple, but so far, nothing has changed.
7. akki20892 (Posts: 3798; Member since: 04 Feb 2013)
Still thinking it is features problem or features are Playing with us.
12. xperiaDROID (banned) (Posts: 5629; Member since: 08 Mar 2013)
No, I think it's Siri's problem, Siri is lonely. Apple needs to find Siri a "boyfriend".
16. verbalize (Posts: 107; Member since: 03 May 2013)
I find Apples maps better than Googles. I used google for years until I got sick and tired of Google sending me to the wrong locations. I thought to try Apple maps and it is by far more accurate than Google. That's all I use now.
19. Scott93274 (Posts: 2863; Member since: 06 Aug 2013)
Well, apparently people have that issue with both apps, but in a year and a half, Apple's ignored this issue, I don’t think I would want to trust an app that gives so little attention to user feedback.
24. verbalize (Posts: 107; Member since: 03 May 2013)
How do you know that they ignore user issues? Where do you get that info? I heard the opposite.
26. Scott93274 (Posts: 2863; Member since: 06 Aug 2013)
Umm, the article states as well as the video that they've contacted Apple but nothing been done to fix the issue. I count that as neglect. Especially after 18 months.
You must be an iPhone user as you're completely oblivious to what's right in front of you.
41. verbalize (Posts: 107; Member since: 03 May 2013)
If you know business . Why would you put a very low traveled road as a priority and work on the ones that affect 1000 of people. It's called good business . Both Google and Apple get 1000s of adjustments daily. Google does the same thing. Thank god you don't develop any map programs.
44. Scott93274 (Posts: 2863; Member since: 06 Aug 2013)
18 months!!! That a year and a half with no action, If Apple maps is so flawed that they have so many issues that affect 1,000s of people each day that they neglect a year and a half old claim, then that would make me have less faith in the app.
22. Sauce (unregistered)
23. iqjumpuw (Posts: 29; Member since: 09 Nov 2013)
Lol... Good luck trying to convince them. I'm a huge fan of both Apple and Google, but you're the first person to say Apple maps is better than Google map.
35. microsoftnokiawin (Posts: 1154; Member since: 30 Mar 2012)
*comes out of little corner* go HERE maps !
30. lyndon420 (Posts: 3036; Member since: 11 Jul 2012)
Really? Google has never EVER let me down.
36. JerryTime (Posts: 468; Member since: 09 Nov 2013)
LMAO Apple maps better than Google? I've personally seen Apple Maps not be able to tell a person where a specific street or intersection was, while we were literally looking at said street, and or intersection. Meanwhile, i have NEVER had an isssue with Google Maps. Literally nlt once and that's saying something IMO.
32. gigantos (Posts: 63; Member since: 25 Jul 2013)
It's the first time I've ever heard one stating Apple Maps better than Google. You may be drunk
34. kanagadeepan (Posts: 785; Member since: 24 Jan 2012)
You forget to add /S at the end of your comment buddy...
But I got your point, since its more than obvious that, your comment is sarcastic...
38. B3BLW29 (Posts: 238; Member since: 02 Mar 2012)
Next Movie Stop or my Granny will shoot ;)
2. AfterShock (Posts: 3698; Member since: 02 Nov 2012)
Apple, another feature/bug, go figure.
For you Myxy.
9. LiyanaBG (Posts: 381; Member since: 07 Nov 2013)
samsung should use this in a commercial. you want apple this what happens.
11. xperiaDROID (banned) (Posts: 5629; Member since: 08 Mar 2013)
Mxy: "This is not Apple's fault, the Apple Maps works perfectly on my iPhone and it's the skiers' that's using it wrong."
13. Scott93274 (Posts: 2863; Member since: 06 Aug 2013)
lol, I was going to argue with you because your statement was so stupid... then I saw the quotes, laughed and deleted my long rant.
14. PBXtech (Posts: 1032; Member since: 21 Oct 2013)
He'll say every new software has bugs that need worked out. Problem is this isn't new software any longer.
18. Scott93274 (Posts: 2863; Member since: 06 Aug 2013)
My problem is that this has been reports for a year and a half and it's still not fixed...
20. PBXtech (Posts: 1032; Member since: 21 Oct 2013)
It made the news and not tech sites, bet it gets fixed real quick now.
21. Scott93274 (Posts: 2863; Member since: 06 Aug 2013)
I hope, I feel bad for the people that live at the end of the street.
3. Miracles (Posts: 560; Member since: 31 Aug 2013)
This is serious biz...I wouldn't want people to come to my house unwanted like that and tell me where stuff is at in my hometown or city. Apple's gotta fix this before someone gets hurt.
I'm shocked they got the nerve to tell off a grandma where stuff is around her own home, just cuz an app says so.
4. Zenzui (Posts: 109; Member since: 13 Feb 2012)
LOL. Grandma should start setting up a soda vending machine and make money for stop over who got lost to her house.
5. Scott93274 (Posts: 2863; Member since: 06 Aug 2013)
"Over the hills and through the woods"... Actually, I've had this issue with Google Maps before, several years back when I was still sporting the original Droid, though it directed me only a mile away from my actual destination. I would imagine that it's not exactly all that rare... I've heard of Garmin's or Tom Toms leading people into lakes before...
6. Scott93274 (Posts: 2863; Member since: 06 Aug 2013)
Someone needs to put a sign at the end of that road advertizing "Download Google Maps, We'll get you to the ski lodge without the embarrassing situation you're in now."
8. GeekMovement (Posts: 1999; Member since: 09 Sep 2011)
I like how they continue to drive right through the dead end sign. They seem to trust Apple maps more than real street signs and directions (:
15. PBXtech (Posts: 1032; Member since: 21 Oct 2013)
I was thinking that when I watched the video, anyone that drives off the road into the wilderness because an app told them to is an idiot.
17. Scott93274 (Posts: 2863; Member since: 06 Aug 2013)
lol, Android is an "Unsafe" platform. Well Apple users are "Unsafe" people.
10. JewBakaUCFG (Posts: 173; Member since: 25 Sep 2012)
"Well, as long as we're here, Granny, how about baking some pies for us?"
25. b0wzer (Posts: 77; Member since: 07 Feb 2014)
It's not like an iphone user to blindly follow whatever apple says despite signs all around them saying otherwise. Wait..
27. Scott93274 (Posts: 2863; Member since: 06 Aug 2013)
Reality is a lie, Apple is the only thing that matters.
29. BattleBrat (Posts: 1291; Member since: 26 Oct 2011)
This is why I use Sygic or Garmin for my nature drives, you should use something that has its maps offline when in areas that would likely have poor data service...
40. microsoftnokiawin (Posts: 1154; Member since: 30 Mar 2012)
Garmin uses HERE maps wooooohooooooooo
39. jroc74 (Posts: 5600; Member since: 30 Dec 2010)
Oh Apple....still havent gotten the maps thing together?
42. mdw864 (Posts: 11; Member since: 25 Jul 2012)
WELL if ANYONE knows this Granny and she gets it fixed, could they tell her to let me know how she did it? Apple has been directing 85.71% of my potential customers to my COMPETITORS front door step for the last YEAR and won't fix it either!
How do I know 85.71%?
Google Analytics... and one of the employees felt bad and started telling people where I was really located. They fired her. Apple Maps has now cost someone their job for being ethical since they won't be.
43. Scott93274 (Posts: 2863; Member since: 06 Aug 2013)
I've been told that 9to5mac.com has an article that states that Apple has yet to respond to a significant number of fix requests. I’m sorry, but if you provide a service that can direct the flow of potential customers to a place of business, and the information you give the customer is inaccurate then you should either fix the issue immediately, discontinue the service as you are incapable of supporting it, or pay restitution to said businesses.