Overheating iPad battery forces evacuation of Dutch Apple Store

Overheating iPad battery forces evacuation of Dutch Apple Store
An overheated battery packed inside an Apple iPad tablet forced the evacuation of customers inside an Apple Store located in Amsterdam. The tablet was placed inside a bin filled with sand, which apparently diffused the threat. While there were no signs of smoke (strange, considering this did take place in Amsterdam), three people complained of respiratory issues following the incident. At this point, it is unknown whether they were customers or employees.

At 2:20pm local time (8:20 am EDT in the U.S.), the fire department was already on the scene. By 3:00pm local time, employees and customers were being allowed back into the store. There have been a number of such incidents involving overheating batteries at Apple Stores, including one that happened earlier this year in Zurich. With Apple offering discounted battery replacements to older iPhone models so that these units can escape being throttled, the Genius Bars at Apple's retail locations worldwide have been inundated with appointments for discounted battery replacements.

While the Apple iPad model at the heart of today's incident was not revealed, Apple's tablets carry batteries that are multiple times the capacity of the battery in the iPhone 6s Plus that overheated in Zurich. That explains why the Genius Bar employees in the Amsterdam store should be lauded for their quick thinking in dumping the offending device into the sand bin, which prevented the situation from quickly escalating.

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28 Comments

1. drunkenjay

Posts: 1657; Member since: Feb 11, 2013

oh boy, here comes the warfare.

7. Finalflash

Posts: 4063; Member since: Jul 23, 2013

Damn straight. Anyone who writes the following: "That explains why the gee-gee-gee-gee-gee-gee-genius bar employees" should be fired immediately and not allowed to write for any publication whatsoever. This isn't a blog (or at least iPA pretends not to be).

8. lyndon420

Posts: 6743; Member since: Jul 11, 2012

I was beginning to question credibility myself after reading that.

15. tedkord

Posts: 17318; Member since: Jun 17, 2009

Did I miss something?

19. Finalflash

Posts: 4063; Member since: Jul 23, 2013

He edited it out, it was in the last paragraph.

2. cmdacos

Posts: 4114; Member since: Nov 01, 2016

You're displaying it wrong...

11. darkkjedii

Posts: 30972; Member since: Feb 05, 2011

LMAOOOOO! Stop it.

3. NarutoKage14

Posts: 1318; Member since: Aug 31, 2016

Another day, another Apple battery failure. Imagine in a few years going in to buy an Apple car and it's battery fails like that in the showroom. Seriously though, was this a store device or one being brought in to be serviced? Edit: I read this from a local source which says the 3 victims were Apple store employees.

4. Dr.Phil

Posts: 2340; Member since: Feb 14, 2011

It appears to be a device being serviced as it happened at the Genius Bar and someone commented on the original source saying they were right there when it happened. The question now becomes what iPad was this? Was it an older model or a newer one? It’s understandable if it’s a very old model that something like this could happen as lithium batteries can break down and become volatile over time. There’s a reason Toyota still uses nickel hydride batteries in their hybrids: they are more stable and reliable over time.

5. drunkenjay

Posts: 1657; Member since: Feb 11, 2013

batteries fail all the time.

6. lyndon420

Posts: 6743; Member since: Jul 11, 2012

As the richest company in the world, we can be confident that apple will be the first phone maker to introduce the newest and safest battery tech ever conceived. And it will last for days on a single charge :)

13. Klinton

Posts: 1408; Member since: Oct 24, 2016

Apple can not 'introduce the newest and safest battery tech ever conceived', because Apple just buy the components from the OEMs who innovate. And BTW Apple never buy the newest tech, because newest tech cost more, and doesn't give the best profit. That's how Apple is the richest company in the world

14. worldpeace

Posts: 3129; Member since: Apr 15, 2016

Calm down dude, that one clearly a sarcasm.

26. lyndon420

Posts: 6743; Member since: Jul 11, 2012

Nailed it. Wanted to see what would happen if I left out the ( /s ) lol.

20. midan

Posts: 2724; Member since: Oct 09, 2017

how one can be this stupid ^ :D :D

9. MarvzIsFallen

Posts: 646; Member since: Aug 11, 2017

Android fans were idiot as if their phones are not powered by batteries. At least, there’s no need to recall like the Samsung stupidity.

12. darkkjedii

Posts: 30972; Member since: Feb 05, 2011

But this isn’t about Samsung, it’s about Apple, in an Apple Store, pertaining to an Apple device. Samsung handled its battery issue quite well, and quickly for that matter. My Note 9 arrives Thursday BTW.

17. tedkord

Posts: 17318; Member since: Jun 17, 2009

Which one did you get. I'm considering the 512gb model, but I'm not getting either blue or purple. I'll wait for black to arrive. Why does Samsung make the stupid move of only offering 2 of the four colors at launch? I just don't get it. Same with the Galaxy Watch - why only one color for the 46mm? Its just dumb.

23. darkkjedii

Posts: 30972; Member since: Feb 05, 2011

I went with the 512 blue. My Note 8 was black, so I wanted to try the blue this time. I do have a black case for it though, when I want the stealth look.

24. darkkjedii

Posts: 30972; Member since: Feb 05, 2011

I went with the 512 blue. My Note 8 was black, so I wanted to try the blue this time. I do have a black case for it though, when I want the stealth look.

25. darkkjedii

Posts: 30972; Member since: Feb 05, 2011

You think black will eventually make over here? And yes, the color options for the phones and watches are odd this year.

16. tedkord

Posts: 17318; Member since: Jun 17, 2009

Yes, but not a single report of a burning battery in the S8, S8+, Note 8 or S9. Meanwhile, we keep getting stories of burning iPhones...which is, of course, the source of your pain.

21. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

But no one was talking a single thing about Samsung, even PA didn't talked about Samsung and you mentioned Samsung in your comment. It totally shows your obsession with Samsung.

28. DnB925Art

Posts: 1167; Member since: May 23, 2013

Stop deflecting.

10. darkkjedii

Posts: 30972; Member since: Feb 05, 2011

As far as 3 people complaining of respiratory issues, smoke and fumes are two different things. Also smart on the staff, to evacuate and treat it as a major issue. That’s how you avoid preventable lawsuits.

18. tedkord

Posts: 17318; Member since: Jun 17, 2009

And, more importantly, preventable injuries. Although you're right, lawsuits are what the corporations are more concerned about.

27. darkkjedii

Posts: 30972; Member since: Feb 05, 2011

Exactly...unfortunately.

22. RebelwithoutaClue unregistered

"no signs of smoke (strange, considering this did take place in Amsterdam)" Hahaha as a Dutch person, this made me laugh haha

29. sherman0422

Posts: 11; Member since: Apr 03, 2015

Are apple devices going to be allowed on planes? Gosh I hope not!! I will not travel by plane for a while. Stupid batteries.

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