Tiny device, huge panic: overheating iPhone 6s Plus battery causes evacuation of Apple Store in Zurich

Tiny device, huge panic: overheating iPhone 6s Plus battery causes evacuation of Apple Store in Zurich
In recent times, we've been hearing a lot about faulty batteries. Li-Ion cells have always had the occasional lemon, which will have a chance to melt down — and it's a bummer when it happens to your device. But with the increasing amount of smartphone users around the world, and with phone manufacturers trying to cram larger capacity batteries into tighter devices, it's no surprise that this is now... a hot topic.

Additionally, Apple has come under scrutiny for the way it handled the aging batteries in its own iPhones — it throttled performance to reduce the strain on a degraded battery. It's not necessarily the fact that Apple chose this course, but the fact that it hid this information that caused the controversy. But at least the company apologized for the miscommunication and has offered $29 battery replacements as an atonement.

This has probably caused an influx of customers, flooding Apple Stores to have their batteries replaced. Well, if not flooding, then at least come in in greater numbers. With them, come a huge number of degraded batteries — some less safe than others.

It was in the Apple Store in Zurich that one such battery caused a huge fuss. Apparently, an Apple employee was in the midst of removing a battery from an unnamed device when the cell caught fire and puffed out huge amounts of smoke. As a result, about 50 people — customers and employees alike — were forced to evacuate the store and a fire truck, police car, and several ambulances were dispatched.

No worries, though. The employee that was working on the device only suffered a minor burn on their hand and, while 7 people were given medical treatment on site by the ambulance staff, none of them were hospitalized. According to police, the Apple Store staff reacted timely and appropriately by sprinkling quartz sand over the tantrum-throwing battery and maxing out the facility's ventilation to have it suck out the smoke.

Update: It has been revealed that the device was an iPhone 6s Plus

source: 20min (translate)

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34 Comments

1. bucknassty

Posts: 1353; Member since: Mar 24, 2017

no worries... the employee only suffered minor burns... you know.... YOU KNOW if this was any other manufacture it would be written as a disaster a complete incompetent move by who ever else.... but since it was the fruit .... tis but a scratch

2. cmdacos

Posts: 4267; Member since: Nov 01, 2016

Yes. We know.

5. Supah

Posts: 692; Member since: Mar 08, 2017

Relax. It's just another reason to upgrade.

4. worldpeace

Posts: 3135; Member since: Apr 15, 2016

Of, and don't forget about this part "while 7 people were given medical treatment on site by the ambulance staff"

8. Supah

Posts: 692; Member since: Mar 08, 2017

I just hope this new iBomb feature doesn't enable CPU throttling, again.

12. Cat97

Posts: 1934; Member since: Mar 02, 2017

They will jisy make the batteries smaller in the future, that's all.

13. Anonymous.

Posts: 423; Member since: Jun 15, 2016

Like 1500mAh? Sounds like a good idea.

25. Cicero

Posts: 1137; Member since: Jan 22, 2014

And 100MHz for cpu.

22. slow00

Posts: 97; Member since: Mar 08, 2017

Ha ha..funny he didnt mention the galaxy note 7 battery fiasco for a thousand time.. #courage#

26. NarutoKage14

Posts: 1327; Member since: Aug 31, 2016

It's so sad that you're 100% correct.

3. Boast_Rider

Posts: 536; Member since: Sep 14, 2017

PA, why do you guys need to tell other topics like Apple throttling phones in a completely unrelated article. In a usual PA article, less than 1/3rd of the content is actually the real news/update and most of it is unrelated junk just to get traffic to your old article. Please stop this and switch to quality journalism. PS: This article is fine as the throttling devices is at least partially related/cause of this, but most of the articles are much, much worse. I'm just pointing out at a general trend.

6. Panzer

Posts: 282; Member since: May 13, 2016

A story involving a battery and no reference to the Note 7. Obviously someone has hacked Phonearena and edited it out.

10. sissy246

Posts: 7124; Member since: Mar 04, 2015

So why did you bring it up. Just couldn't let it go.

14. Anonymous.

Posts: 423; Member since: Jun 15, 2016

Bringing it up as a remark, nothing else.

9. izim1

Posts: 1600; Member since: Feb 04, 2013

I like the "lol no biggie" tone of this article, even though everyone knows what the tone wouldve been had it been any other manufacturer.

15. Anonymous.

Posts: 423; Member since: Jun 15, 2016

Like the tone which was throughout the Note7 fiasco article.

11. lbblock

Posts: 34; Member since: Apr 20, 2015

Apple is beginning to show all the signs of typical corporate-America-itis. Everything everyone else in the Fortune 500 has done wrong, are slowly creeping into Apple. Best of luck to them.

16. SIGPRO

Posts: 2817; Member since: Oct 03, 2012

*No worries, though. The employee that was working on the device only suffered a minor burn on their hand* PA English grammar is perfect........ PA the employee got injured and 7 other needed medical help, and still you post this article like it's nothing. Same on you! I would sue apple for this crap!

18. SIGPRO

Posts: 2817; Member since: Oct 03, 2012

*Shame

27. RoboticEngi

Posts: 1251; Member since: Dec 03, 2014

I freaking love this:"Apparently, an Apple employee was in the midst of removing a battery from an unnamed device "....an unnamed device....AN UNNAMED DEVICE? Are you f**king kidding? How many Samsung's, Sony's and Huaweis do they change batteries on in an Apple store? Omfg, this is starting to get unbelievable sad.....

31. kylebelle

Posts: 74; Member since: May 03, 2016

Lol.

35. HansP

Posts: 542; Member since: Oct 16, 2011

Apologetic Apple spinsters hard at work. Imagine if this had happened while a tech had replaced a Samsung battery.

* Some comments have been hidden, because they don't meet the discussions rules.

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