Samsung ‘pausing’ Note 7 shipments, Verizon also halts sales
Hot on the heels of AT&T and T-Mobile, Verizon is also putting a halt to all Note 7 sales, pending investigation by Samsung and authorities about a few replacement "safe" Note 7 units heating up just like the old batches with crooked battery packaging. Here is Verizon's statement on the matter:
It seems that Samsung is "pausing" shipments of the Galaxy Note 7 to certain carriers, pending further investigation into the cases of some new, allegedly safe from spontaneous combustion units, catching flames. Ideally, the Note 7 fiasco was supposed to be behind Samsung at that point, since the company announced the first half a million reworked "safe" units to have arrived in the US way back on September 21.
Some of those who exchanged old for new, however, reported incidents similar to the ones with the faulty battery units, so Samsung is putting a break on production until the latest incidents have gone through the investigation paces. A memo sent to the Australian carrier Telstra shines a light on what might be happening between Samsung and the US carriers like Verizon, AT&T and T-Mobile as well - these three suspended the Note 7 sales until further notice.
So, there you have it. Samsung is halting shipments towards certain carriers to investigate if the batches sent to them contain a similar fault that plagued the initial Note 7 production for some reason or another. Until the investigation is complete, you won't be able to get a new Note 7 phone from carrier shops, and you shouldn't anyway.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco