Backup issues are affecting some Google Pixel and Pixel XL phones

Just like all other smartphones out there, Google's Pixel and Pixel XL aren't perfect, and you may have heard about some of the issues (more or less serious) affecting them. Now, another issue has been brought to the general attention, and this time it's related to data backup.

According to various Pixel and Pixel XL users, their devices have trouble backing up data like SMS, call history, apps, and so on - there's a "Waiting to backup" status that won't go away no matter what, as seen in the screenshot on the left. 

Strange enough, this is not a new problem. For some users, it's been present ever since the Pixel and Pixel XL were released, back in October.

As of this week, Google is still "actively looking" into the backup issue. Hopefully, a fix will be found soon. Meanwhile, you may not even know that your Pixel isn't properly backing up your data. Fortunately, you can manually check to see if things are all right in this regard by going to Settings -> Backup and Reset -> Backup.

sources: Google Forums, Reddit via Android Police

Related phones

  • Display 5.0" 1080 x 1920 pixels
  • Camera 12.3 MP / 8 MP front
  • Processor Qualcomm Snapdragon 821, Quad-core, 2150 MHz
  • Storage 128 GB
  • Battery 2770 mAh(26h talk time)
Pixel XL
  • Display 5.5" 1440 x 2560 pixels
  • Camera 12.3 MP / 8 MP front
  • Processor Qualcomm Snapdragon 821, Quad-core, 2150 MHz
  • Storage 128 GB
  • Battery 3450 mAh(32h talk time)



1. matistight

Posts: 996; Member since: May 13, 2009

Maybe they ran out of the Unlimited Storage?

3. Mxyzptlk unregistered

Or Google messed up? Again.

2. Xavier1415

Posts: 207; Member since: Feb 26, 2012

Wow now they say something I had this issue since Feb 8 I just master reset my phone 2 days ago and now it's working smh I have the Google pixel Xl

4. vazzzz

Posts: 64; Member since: May 09, 2014

I also experience issues with my 5X. Some photos are just missing and it's like they never exists

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