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Backup issues are affecting some Google Pixel and Pixel XL phones

Posted: , by Florin T.

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Backup issues are affecting some Google Pixel and Pixel XL phones
Just like all other smartphones out there, Google's Pixel and Pixel XL aren't perfect, and you may have heard about some of the issues (more or less serious) affecting them. Now, another issue has been brought to the general attention, and this time it's related to data backup.

According to various Pixel and Pixel XL users, their devices have trouble backing up data like SMS, call history, apps, and so on - there's a "Waiting to backup" status that won't go away no matter what, as seen in the screenshot on the left. 

Strange enough, this is not a new problem. For some users, it's been present ever since the Pixel and Pixel XL were released, back in October.

As of this week, Google is still "actively looking" into the backup issue. Hopefully, a fix will be found soon. Meanwhile, you may not even know that your Pixel isn't properly backing up your data. Fortunately, you can manually check to see if things are all right in this regard by going to Settings -> Backup and Reset -> Backup.

sources: Google Forums, Reddit via Android Police

5 Comments
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posted on 20 Apr 2017, 21:48

1. matistight (Posts: 550; Member since: 13 May 2009)


Maybe they ran out of the Unlimited Storage?

posted on 20 Apr 2017, 23:05 1

3. Mxyzptlk (unregistered)


Or Google messed up? Again.

posted on 20 Apr 2017, 21:52

2. Xavier1415 (Posts: 37; Member since: 26 Feb 2012)


Wow now they say something I had this issue since Feb 8 I just master reset my phone 2 days ago and now it's working smh I have the Google pixel Xl

posted on 21 Apr 2017, 02:08

4. vazzzz (Posts: 61; Member since: 09 May 2014)


I also experience issues with my 5X. Some photos are just missing and it's like they never exists

posted on 15 May 2017, 05:11

5. AnnieChow (Posts: 59; Member since: 28 Jun 2016)


To backup data from your phone to pc, some professional data backup programs are good choices for you. This android transfer app allows you to save a lot of time to transfer or backup text messages, contacts, photos, and other media files like videos, music files.https://www.mobikin.com/android-backup/android-file-transfer.html

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